Google Money Tree complaints
Update 7/21/2009 – I apologize for the delay in getting this up. I posted it separately, but should have posted it here:
Federal Trade Commission v. Infusion Media, Inc., a corporation, also d/b/a Google Money Tree, Google Pro, Internet Income Pro, and Google Treasure Chest, West Coast Internet Media, Inc., a corporation, also d/b/a Google Money Tree, Google Pro, Internet Income Pro, and Google Treasure Chest, Two Warnings, LLC a limited liability company, Two Part Investments, LLC a limited liability company, Two Part Investments, LLC, a limited liability company; Platinum Teleservices, Inc., a corporation; Jonathan Eborn, individually and as an officer of Infusion Media, Inc., Two Warnings, LLC, Two Part Investments, LLC, and West Coast Internet Media, Inc.; Stephanie Burnside, individually and as an officer of Two Warnings, LLC, Two Part Investments, LLC, and West Coast Internet Media, Inc.; Michael McLain Miller, individually and as an officer of Infusion Media, Inc., Two Warnings, LLC, and Two Part Investments, LLC; and Tony Norton, individually and as an officer of Platinum Teleservices, Inc.
(United States District Court for the District of Nevada)
Update 4/29/2009 – On April 24, 2009 the Texas Attorney General filed charges against the owners of Google Money Tree for operating a fraudulent Work-At-Home Scheme:
"AUSTIN – Attorney General Greg Abbott today charged two Utah-based defendants with operating a fraudulent work-at-home scheme. The state’s enforcement action names Infusion Media Inc. and Jonathan D. Eborn, whose “GoogleMoneyTree.com” promised six-figure earnings for conducting specialized Google and Yahoo Internet searches
According to investigators, the defendants promised big payouts in order to convince Web users to spend $3.88 on shipping and handling for a “free kit” that supposedly would show them how to make money from home. Those who purchased the kit were later surprised to discover they were being charged $72 a month by the defendants."
"According to the state’s enforcement action, GoogleMoneyTree failed to clearly inform purchasers that they had been enrolled in monthly memberships and had only seven days to cancel their trial membership. Purchasers who failed to cancel within seven days were automatically charged $72 on their credit card statements each month. In addition to the unexpected credit card charges, customer complaints obtained by state investigators indicate that GoogleMoneyTree failed to actually send the “free kit” and refused to honor customer refunds.
The state is seeking an injunction, civil penalties of up to $20,000 per violation of the Texas Deceptive Trade Practices Act, as well as restitution for purchasers. Texans who believe they have been misled by similar business practices may file complaints with the Office of the Attorney General toll-free at (800) 252-8011 or file complaints online at www.texasattorneygeneral.gov."
Update 4/11/2009 – Another version of the site – Google GoldMine seems to be using the new, better disclosure referenced in the 3/25/2009 – at least the version I saw was.
Update 3/25/2009: I just noticed that Google Money Tree has changed how they disclose the terms of their offer since I last looked at it. The new disclosure of the monthly charges is SIGNIFICANTLY better than it has been previously. The terms of the 7-day trial are in the big "100% Satisfaction Guarantee" box directly to the left of the form where you enter your credit card information.
There are a couple things I personally still don't like in the new version is that the monthly charges are written out instead of done numerically. I.e. the text is "After the trial, you will be charged seventy two dollars and twenty one cents a month" instead of "After the trial, you will be charged $72.21 each month." Also, it would be nice if the heading of the box would be something like "Important Details About This Offer".
But I don't want to take away from the fact that they've vastly improved the disclosure of the terms of the trial offer.
Update 2/26/2009: Despite various improvements, Google Money Tree still has complaints rolling in about various issues.
Update 2/6/2009: Since this was originally posted Google Money Tree has made significant improvements (in my opinion) to their sales process.
If you are going to post a comment – and are able to do so – please post the original date that you ordered Google Money Tree as it would be interesting – and could be helpful – to match those dates up with the version of the Google Money Tree sales page that was current at the time.
Note: This is NOT an endorsement of Google Money Tree, but an acknowledgement of improvements (again, in my opinion) that were made.
End 2/6/2009 update.
I just noticed some complaints about Google Money Tree – about some surprise charges.
1/19/2009, 2:40 Update: Important – WorkAtHomeTruth has NEVER recommended Google Money Tree and still does NOT recommend Google Money Tree.
Here is the original post about GoogleMoneyTree:
Ding dong. I was pretty sure this was an example of "hidden negative option" marketing. That's when a company ignores FTC disclosure proximity suggestions and tries to hide the fact that you'll be billed unless you cancel (for some strange reason they don't want to just tell you that up front…hmmm…).
So I decided to walk through the Google Money Tree order form (using b.s. info of course) to see how they have their sales process set up.
Page 1 was the usual stuff – personal contact info but no credit card.
Page 2 – this is where the fun begins:
Right where you enter your credit card number GoogleMoneyTree puts:
- Google Money Tree Kit: Free
- Shipping & Handling: $3.88
This is where it gets good (or bad depending on how you look at it):
Right to the left of the form where you enter your credit card GoogleMoneyTree has this bold proclamation:
"No Hassle Money Back "Guarantee!
If you are not 100% satisfied with the kit,
simply call our dedicated customer service #
(located in the USA!), and we will immediately
refund your shipping payment… no questions, no hassle!"
It almost makes it sound like the only reason why you would ever really need to contact GoogleMoneyTree's customer service about billing would be to get your shipping payment refunded…wait, it actually DOES make it look that way.
But lo-and-behold. If you click on the Terms and Conditions Link – the one that states:
"I Agree With the Terms and Conditions" (which has the checkbox conventiently pre-checked for you…awwww…aren't they nice?)..
And look under the "Shipping & Other Fees" section you'll stumble onto the following:
"After seven days, if you choose not to cancel you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googlemoneytree.com membership."
That's cool…wait…No it's not!! Why couldn't GoogleMoneyTree just tell me that on the main page? Oh they could have.
For some "odd" reason GoogleMoneyTree didn't want to do that. I wonder why not? I really wonder…well, not really.
Can someone explain to me how this scenario is materially different than the one discussed in this recent FTC Settlement:
“Free Software CD” Internet Operation Settles FTC Charges
Here's a tip from Katy about getting the company to refund even the shipping charge – although I would still confirm that the company follows through and actually DOES it (to see why, I STRONGLY URGE you to read about Sonya's experience in the discussion):
"I am very greatful to you. I had submitted my information already and had been granted access to their members page for registration. But after reading your blog I called 866-870-4257 spoke to their rep and he cancelled my order immediately but told me that the shipping fee would not be refundable. I then read to him their "No Hassle Money Back Guarantee" statement and he then told me "I will refund the fee only because you mentioned the statement". In other words had I not mentioned to him their guarantee he wouldn't have automatically refunded my money. Although the ad doesn't state that the "guarantee statement" has to be mentioned to be warranted a full refund."
Update: Since so many people have posted complaints here I've decided to go ahead and post a link directly to the FTC Complaint Assistant site.
Click here for a list of the Attorneys General. If you plan to file a complaint with the Attorneys General you should file in your own state AND the Attorney General of the state the company is in – which looks to be Nevada.
You can also file a complaint with the Better Business Bureau using the BBB Online Complaint System here.
Update: More information from Sandy who commented and has already filed a complaint: "The phone no is 1-877-382-4357 ftc.gov, The FBI ic3.gov Phone no. 1-800-243-0600. File your complaints with mine and they might go to jail or at least have to refund our money. Also the FTC said we could go to our local state government website and file a fraud complaint with them also."
For additional information on filing complaints, please visit the complaints section of our friends at EagleResearchAssociates.org.
Update 2/1/2009: Google Money Tree has made more improvements to its order process. Of special note is the fact that the checkbox on page two next to the Terms and Conditions agreement is no longer pre-checked.
Update 1/19/2009, 2:40 PM – The complaints about Google Money Tree continue to roll in (note, this update was made after the 1/19/2009 update directly below about the improvements to the order process)…
Update 1/19/2009 – Google Money Tree has made sigifnicant improvements to their order process. There are still a couple details I'm not crazy about, but it's good to see the changes they made. The second page HAS been changed to state the terms of the offer on the left side now which is a HUGE improvement, HOWEVER the checkbox for the Terms and Agreement is STILL prechecked and the pricing is WRITTEN OUT instead of being displayed in numerals – I'll be interested to see how that plays out. I'm going to ask about that at the National Consumers League blog about that as I'm not sure what to think of that.
The ABOVE is merely information on changes GoogleMoneyTree has made – it is NOT an Endorsement or recommendation of the GoogleMoneyTree program.
Update December 25, 2008…Happy Holidays & Merry Christmas? Take a look at the link to their Terms and Conditions on the Actual GoogleMoneyTree site which you can find here.
Here are a couple of AMAZING items from within that section:
- "We handle all charge backs and reversals as potential cases of fraudulent use of our services and/or theft of services"
- "In cases where we have provided a service and we have verified that a client has received a kit and/or received a password to our site(s), whether or not they have used the site in any way, possible actions taken by the company may include disabling access to your account, filing a complaint with the Internet Crimes Bureau or local authorities"
As of December 25th I am recommending people read the comments in this post AND on the blog, but consult with a legal professional as far as what their appropriate course of action should be in this matter.
NOTE: The above is NOT an endorsement of GoogleMoneyTree – it is merely information about the changes they've made since this discussion first started.
I highly recommend you contact The National Consumer's League.
You can file a complaint with them using the form here:
National Consumer League's Fraud Center Online Complaint Form
Their contact informaion is below:
Contact NCL
Write to us at:
NCL
1701 K Street, NW, Suite 1200,
Washington DC 20006phone 202-835-3323
fax 202-835-0747
email info@nclnet.orgClick here for a direct link to the National Consumer's League Contact Page
I would still suggest you follow the complaint procedures outlined above.
Also, please note that may of the websites listed in our discussion of BradsMoney here have promoted GoogleMoneyTree OR are still promoting it.
Additional tips: If you want to get a FULL version of any web page that involves entering your credit card details, you can use the free service BrowserShots.org
Obviously, Google Money Tree wasn't people's path to work at home.
Filed under Consumer Complaints by
Pings on Google Money Tree complaints
Comments on Google Money Tree complaints
2:08 pm
Thank you for posting this!!! I was just about ready to spend the minimal $3.88 and hadn't picked up on the hidden $70+ expense.
2:15 pm
You're welcome Heidi!
5:27 pm
I thought sure I will send for it. Then I hit terms and conditions. Wow, glad I did. They did a fine job hiding this information and hope you are too lazy to click and read.
7:12 pm
I guess you thought i was crazy, but i never saw all that other information you gave on the subscription form thanks Vincent Martino
10:53 pm
Thank you so much for this post. I just spent 15 minutes on the phone with my bank trying to find somekind of contact info for this company as I 've been charged twice, already without knowing what this was for or EVER having received a kit in the mail….I will now file a claim with my bank to get my money back….Thank you sooooo much for your help :0)
10:59 pm
You're welcome Rick.
In the future, I would HIGHLY recommend that if you order something online you order with a credit card as it's typically much more straightforward to get your money back if you need to by using the credit card company's chargeback procedures.
Paul
1:20 am
I did send for the $3.88 free and overlooked the other charge so I guess I will be billed for the 70.00 I missed can I stop payment on my credit card thanks for the info
velma
1:26 am
I would try to call their customer service number and cancel BOTH the shipping and the monthly charges.
If they don't fix it within 2 business days, I'd recommend you initiate chargeback procedures with your credit card company.
You'll need to talk to your credit card company about whether you can block the monthly that's coming. I think you may need to wait for them to charge first and then initiate a chargeback. I'm actually not sure on that point.
9:15 pm
if u stop payment on the 3.88 or whatever it is would that stop them from making anymore transactions?
thank you
10:07 pm
Thanks for the info. I got the email about this google money tree and saw that the kit was free…so I thought okay maybe i should do it because it was free, but then you have to pay for shipping. I was but then I was uneasy about it cause they really don't tell you that at beginning so that goes to show you that there could be something else they could be hiding….so on yahoo I enter "google money tree" to see if I can find out how exactly this thing works befor buying it and I found this article about it. Thats where i found out about the membership fee you get charge.
Thats crazy. Cause I really wouldn't have read the term and condition section.
I'm glad i didn't. I knew that this was too good to be true.
Thanks!
10:10 pm
Laurie,
Are you saying you paid from your bank account?
If so, you need to follow the instructions at
Stop Bank autowithdrawals
10:19 pm
Glad to be able to save you from that heartache Sylvia.
It's kind of a pet peeve of mine – when companies put the recurring charge information in the Terms & Conditions.
6:26 am
Well just another example of the seemingly never ending trash on the internet, regarding scandulus biz-opps! It would be good for the souls of everybody that conducts business this way to remember three things.
(1) We all will reap what we sow in the earth.
(2) There's a God in heaven who see's it all
(3) We will all stand before him one day and give and account for our actions.
2:13 pm
Thanks for the heads up.
3:19 pm
Good Day,
I’d like to start by using this situation to point out that there are many individuals who do not know what they are agreeing to when they complete free or trial offers, much less anything else for that matter.
How many times have you downloaded a new program or plug in and did not bother to read the Terms Of Service? People are so “Busy” that they don’t take a few minutes to actually look at what they are agreeing to. When you check the ‘I agree’ Box, ask yourself ‘What is it I am agreeing to?”
If you make it a practice to always read a web sites / programs Terms Of Service information you will never be informed of “unexpected charges” or services later. You will know what to expect and when to expect it. You will know what to do and how long you have to do it in.
Did you know that I have been earning an income by reading Terms Of Service? That’s right!
No gimmicks, no tricks, no lie! You really can earn an income by reading the TOS (as we call it).
Here is another example, from my log:
I figured why not E Bay Profit Monster? Can't hurt to see if they have anything new I can learn and branch out what I already do.
So I clicked on this offer.
It took me to the web profit monster website.
Upon reading the Terms Of Service this is what I found:
The trial period commences from the time you sign up and lasts for 7 days.
Structure and Nature of Payment.
There is a $5 non-refundable processing fee for your trial.
An authorization for $94.00 will be automatically held by Web profit Monster and/or its subsidiary agents. This authorization you unreservedly agree to when you agree to participate in the trial offer.
If you unsubscribe within the trial period only the $5.00 processing fee will be charged to your account, the remaining authorization for the service will be automatically voided.
If you fail to unsubscribe within the trial period you will be automatically charged both the $5.00 processing fee and the monthly subscription fee of $14.83 billed six months in advance upfront.
This fee structure is a non-negotiable provision of this contract and your financial arrangements with Web profit Monster and its subsidiary financial agents.
See why it pays to read all terms of service, no matter what?
12:48 am
Are there any legit "home-business" ops on the net?
Is there a clearing house for the good ones or
something like that?
I'm a 59 out-of-work construction guy looking for
sincere honest work from home. I am an artist with a website, but it's my inexperience with the web
that's against me. I need a "real" home biz.
Thanks so much for any help,
Chris
1:37 am
I was desperate to find help to support my family, I am just
glad I read your warning notice. Me and my family thank you.
3:46 am
Chris,
I'm amazed I get that question so much. I think the problem is people are looking for "businesses in a box". That's NOT the way to go if you're serious about building an online or home-based business – unless you are going to buy into a Franchise with protected territory.
But unless you already have a ton of experience and really know how to promote a site, "Turnkey Websites" are typically a disaster.
There are business plans for certain types of businesses and those can be fine. I'm going to be getting some of them up at the site here in the next couple weeks.
My wife's entire family are artists as well. Her mom studie with Max Beckman as he was teaching at Washington University when she went there.
There have been several sites recently designed to allow artists to promote their artwork, but I haven't had a chance to evaluate them. If you know of ones that shouldn't be recommended, let me know.
Of course, the other possibility is creating instructional products. It's much easier to do this nowadays because there are services like Kunaki that allow you to publish DVDs on-demand and THEY take care of the creation, order processing and shipping.
If you get to a certain quantity of sales you'd want to re-evaluate.
A couple days ago I talked my friend Michael Brown into giving people at WorkAtHomeTruth the best price on his Niche Blitzkrieg course. He's only allowed one other person to offer it at this price and the lowest it's been available for to the general public has been $77 (originally it was $197).
He's put up our special pricing for Niche Blitzkrieg here.
One BIG thing I recommend anyone look for in any home business product is SUPPORT and Michael has a forum for each step of that system where you can ask questions. He checks them and answers them once a day.
A little warning here – I'm NOT talking about the kind of support where after you buy some product off an infomercial you get someone trying to upsell you into a "coaching" program for outrageous fees or where they try to figure out how much credit you have left and charge you accordingly (yes, the REALLY do that and they can be very subtle about how the extrapolate that information from you).
10:57 am
Thanks for the Info. Been recieving these e-mails about Google Money Tree these past couple of days, looked it up to see if it was as scam, but didn't get any results. So I ended up waiting to see what someone else did. Glad I didn't click the link to even go to their site.
2:30 pm
Does anyone know what google money trees address,fax or phone number is? I want to cancel but dont have any info on them.
I will never buy anything on the internet again.
Just too desperate to survive in these times. I mean how do you cancel???????????????????????????
Thank you
5:59 pm
Why it's perfectly obvious…or is it? Hmmm….
Now, I'm not a member, so maybe within the members area they have a GIGANTIC cancel button or a helpful FAQ section or something that makes it easy to cancel. I don't know.
However, I found the company contact information in the Terms and Conditions section that appear to be either written by tiny little elves or one of those artists like chinese micro-painter Jin Yin Hua who once painted an image of a giant panda on a single human hair using a single rabbit hair as a paintbrush.
Anyhow, to the point…here's the information I found out about how to contact the company:
"If you have a question or complaint regarding the Site, please send an e-mail to support@googlemoneytree.com. You may also contact us by writing to googlemoneytree.com, Website Customer Care, 375 E Tropicana Ave STE 8, Las Vegas, NV 89119-6563, or by calling us at 1-866-870-4257."
I found it at the very bottom of the Terms and Conditions found at the bottom of this page at SafeDownLoadArea.com.
And again at the very bottom of the Terms and Conditions found at the bottom of this page at
DeliciousDownloads.com.
And at the bottom of the Terms and Conditions on the GoogleMoneyTree.com site itself.
Personally, I like when they have a gigantic cancel button within the members area. That tells me that a company is confident in their product. I'm guessing they don't have that on this one, eh?
You may have to follow the same steps that are suggested here regarding the case where Vincent Ferrari tried to cancel his AOL account – of course substitute "Google Money Tree" for AOL when following those steps.
Here's something interesting I noticed as well. In the order process for GoogleMoneyTree it states:
"No Hassle Money Back "Guarantee!
If you are not 100% satisfied with the kit, simply call our dedicated customer service # (located in the USA!), and we will immediately refund your shipping payment… no questions, no hassle!"
But in the Terms and Conditions – under the "Shipping & Other Fees" section no less it states:
"If you're not satisfied for any reason, and cancel before the monthly charge is made, you will be charged only for the initial shipping and handling fee. Shipping and Handling Fees are not cancelable nor are they eligible for refund. No refunds of any kind will be issued after 7 days of any transaction date."
Did you notice the part that says "Shipping and Handling Fees are not cancelable nor are they eligible for refund"? My eyes must be going wacky-wonks. I could have sworn they told us that we could call customer service and they would refund our shipping payment. I think I need to make an appointment with my opthamologist.
The point is that the Terms and Conditions is a legal document. I'm pretty sure that's not true of the big bold statement in the order process stating "we'll refund shipping" – seriously, you'd need to check with an attorney on that – although checking an your attorney would likely cost you more than $3.88.
AOL account cancelation story:
Note, the story just has to with how hard it can be to cancel recurring charges.
7:42 pm
According to Internic, this domain (googlemoneytree.com) was only registered for the first time in September, 2008. Meaning they've been in business for all of 2 months. Hardly enough time to merit the glowing "I struck it rich" testimonials on their site!
10:12 pm
A good thing to look at, Lilly.
Although, in fairness to GoogleMoneyTree (after all they've been fair to us haven't they – nevermind…LOL) – I run over 200 other websites and am a partner in Cagora.com, and in fact a lot of legitimate affiliates who set up their teaching sites are actually making their money from other websites.
Come on. Let's be fair to good ol' GoogleMoneyTree, shan't we?
Technically the first registration of GoogleMoneyTree was back in 6-23-2005, but the person let the domain lapse on 6-21-2007. You can find that kind of info with the Silver or Gold version of DomainTools.com which sometimes can be useful, but not in this case.
5:07 pm
same thing happened to me. i got charged the $70. i'm pissed as hell. i called them and they won't refund the money. they say it's stated in their terms and conditions about the seven days to cancel. somebody tell me who reads the terms and conditions. the seven day policy should be on the front page prominently displayed. what they did was DECEPTIVE to say the lease.
6:57 pm
I got scammed by Google Money Tree, too. One of their minions called me several days after I paid my fees and ask loads of personal questions about my assets and liabilities. The caller ID said International Business Mentors, not Google Money Tree. When I told her I would not provide private financial information to a company I've never heard of, she said, "You've never heard of Google?" I called Google this morning and they have no knowledge of or ownership in a company called Google Money Tree. It is a complete scam.
AW
8:28 pm
N anyone else that had problems with this company contact me….steeltown21@myway.com
Im gonna file a lawsuit on this company i talked to my attorney general n they r way out of line..so the more customers we have filing the complain hopefully it will shut this business down
8:39 pm
Thanks for the comment for that google money tree thing. i almost paid it until i did some search on it and found you guys talking.
Does anybody knows any web site that makes money or i don't have to bother to look anymore. lol
12:51 am
I wrote down my password but it wont take it when I tried to cancel. I got a phone number rom one of the replys,I will call tomorrow. Any other info you can give me i would appreciate. Thanks, Jan
1:49 am
You just saved me $70.00 plus aggravation. I gretaly appreciate it.
Gracias!
11:16 pm
I want to cancel.
11:35 pm
Sherwin, I'm assuming you realize that this site has nothing to do with Google Money Tree, right?
In fact it's in the "G" section of our "not recommended" A-Z lists from this page Work at Home products not recommended A-Z
12:19 am
I've only heard before now that Google is a very good organization! If that's true, why are they associated with scams like this????
1:17 am
Warren. Google isn't associated with GoogleMoneyTree at all.
Unless they specifically got a letter from Google giving them permission to use the Google Trademarked word in their domain name then it's possible that Google will force them to transfer the domain back to Google.
You can see an example of what I'm talking about involving another company here:
Domain Name Dispute
You can see a rather humorous example involving Google itself here:
IHateGoogle.com
2:39 pm
For everyone asking who reads the terms of service on websites:
Whatever happened to personal responsibility? If YOU did not read the TOS (and every other pertinent link), then it is YOU who are at fault, not the scamming company.
While I agree that this company (and so many others out there!) is being sneaky and knowingly scamming people, I find it inexcusable that so many people are admitting that they didn't read the TOS. These companies count on your laziness and because of the victim-attitude bred in our country everyone blames the company.
Nothing is ever free. If it sounds too good to be true, it most likey is. And most important of all: BEFORE YOU SEND MONEY, READ EVERYTHING!!! Otherwise, there's no one else to blame but yourself.
2:39 pm
I should've checked them out before I agreed to pay $6.95 S7H for the free packet, which I have not received yet and it was ordered Nov. 20th. They debited my account with $1.00. And today I noticed a debit for $11.95 which is still pending. So I can't find out if it's from google. And I don't know what it is. I've been in live chat with my bank this morning and have to wait to call when they are open at 7:00 a.m. Dang, I thought google was a reputable company. This is crap.
2:44 pm
You are partially correct. But I blame the company for not offering full disclosure up front. They are full of hype and deceit. There is no other way of cutting it. And for that, they are wrong. But I learned a valuable lesson. One I will not forget. And it's costing me $1.00 and a few contacts with my banking institution.
5:43 pm
Carol. As I mentioned to Warren above Google isn't associated with GoogleMoneyTree at all.
Google Money Tree would specifically have to get a letter from Google giving them permission to use the Google Trademarked word in their domain name (a they're doing). It's more likely that they are using the Google trademark in their domain without Google's permission.
Usually what happens when a company uses a trademarked word in their domain without the companies permission – especially a big company like Google – is that the trademark holder forces the other company to give up the domain or at least stop using it.
It would be like me writing on an envelope "special invitation from Google" – just because I wrote that on the envelope doesn't mean it has anything to do with Google at all.
1:05 pm
I CANNOT BELIEVE THAT I'VE BEEN HAD AGAIN… I had this feeling that it was a scam however like some people I'm desperate to make a little money.
Now this being said, let me tell you that those SOB at Google money tree need a good wake up call and I might just be the one to do it.
I have NO intention to pay whatsoever and on top of that if and when I have to sue those bastards…. I will.
Whose laughing now?
Michèle S. Sullivan
4:07 pm
gee iam glad my credit card was denied because at that time I have insufficient funds, I was mad until I find lots of complains about this program
Greetings from Kansas!
6:19 pm
Google Money Tree scammed me out of $52.12. I never got a CD from them and only a bogus phone call that wanted to know what my financial status was. If anyone plans on suing them please let met me know as I would like to be included in the suit. Does anyone know who to complain to about things like this? Thanks, Jim
11:39 pm
Ive got an email from google money tree an i though i would give it a try but after reading your response i decided not to thinks very much for exposing them an saving me time, by the way check out my website bebeshoppingcenter.com and let me know what you think i should do to make it better.
11:49 pm
Your site seems a bit unfocused, Jack.
I'm assuming it's an Am azon/eBay affiliate store. If so, you'd do a lot better if you focused on specific niches as discussed in the post about niche affiliate marketing.
4:36 am
Hi, Paul this is Jack again I invested in 1 of those turnkey website programs call world market system I don't know if I should continue with this type of program or maybe try the niche affiliate marketing program that you suggested maybe it may help, check out the world market system an tell me what you think I should do. I respect your opinion
8:27 am
Jack, I'm assuming then that you're bebeshoppingcenter.com site was done by World Market System then.
Take a look at these sites:
1stCashflows.com
1stopshopstore.com
They are hosted on IP 69.50.193.182 along with over 10,000 other sites. I picked those three at random and they all look pretty much the same.
While that might be OK in the offline world where you have protected territory – everyone having the same site online really defeats the purpose. While it's true you can draw traffic to them from offline advertising and banner advertising it's an extremely inefficient use of the power of drawing low-cost internet traffic.
I find it interesting that they are PAYING to advertise on Google Adwords to defend their reputation against people calling them a scam.
For some reason a program like Build a Niche Store doesn't seem to have to take out advertising to defend itself. Build A Niche Store (BANS) is an incredibly well-reviewed eBay and Amazon affiliate system.
Here's the problem with anything "TurnKey" – unless you already have a decent amount of experience it's impossible for you to evaluate adequately what's being sold to you.
Now, with Michael's Niche Blitzkrieg there is a lot to learn, but if you really want to succeed online you need to learn enough YOURSELF about how things work to be able to able to evaluate opportunities with good judgment.
He also has a much simpler system which would also get your real education about how things work online off to a good start that is discussed in a blog post I titled Beginner's Affiliate Marketing System
7:46 pm
these people also cahrged me today and wont give me a refund. my trial ends tomorrow and they charged me?! i had to cancel my check card.. oh well.. they better give my money back
12:27 am
Hi Everyone that is Mad at Google Money Tree!>>>>
I am so mad at Google Money Tree! Where do they get off changing people $70.00 I agreed to pay $3.98 for the free kit. But did not get it. I could'nt get on the site! This weekend they changed $70.00 for WHAT? Is this a bi-weekly change or Monthly change or did I buy something. If it's a download kit where is it ! People we need answers… So we can warn people about the hided cost of Google Money Tree.
12:39 am
Looks like a monthly, Sandie. If you look at the original post I made where I located the information in the Terms and Conditions it says:
"After seven days, if you choose not to cancel you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googlemoneytree.com membership."
4:35 pm
Thank you for providing the truth about google money tree.
Unfortunately, I found it a day late. Yesterday I ordered the start up kit a paid the $3.88 and didn't bother to read through the TOS. The good news is that I used a 'pre-paid' debit card that only had about $5.00 left on it anyway.
I recommend that anyone buying anything online from an 'unknown' company like this use a pre-paid card. That way you know just how much money you are putting at risk!
2:56 am
this is frustrating (about myself for being a little forget ful heh heh) sorry people, my email is also Willis.H@gmail.com this is also on my website under my phone number on the right hand side of the screen
1:07 pm
See…I knew there were still good people in the world!
Thank you for the info!
1:21 am
You're welcome Audrey =) If you like what you see, either email me with my business's N=name in the subject line with my name WIll, so that I know it's not spam. We can talk about the info of the business if you are interested and want to know more. Best wishes
~Will
9:43 am
Hello
My Website is 45eSolutions which is listed above and I am requesting that you remove my URL immediatly. I have paid good money and I work very hard to get my site out there in good faith. I have informed the company that maintains it and also asked them to request that my website name be removed from this site immediatly. I have not done anything to anyone here so why do you the right to put these opinions which are yours up and give MY WEBSITE bad publicity.
Please leave my site alone
Thank you
Regards
Angel
9:47 am
I took off my brief opinion of Angel's site – which by the way didn't say Angel was doing anything wrong – I just said that the company selling sites wasn't varying the design enough in my opinon. Anyhow she seems like a very nice person and it was really just a randomly pulled example anyway when I was answering a question Jack asked about his bebeshoppingcenter.com site.
However, Angel's request really brings up a very interesting aspect of the internet that some of the major Universities monitor and study and that I'm personally fascinated by and I'm kind of curious here. How would the rest of you feel about shopping at a site where the owner demanded that there be no reviews or opinions on the internet about it.
Of course it almost never happens because by now companies know that it almost inevitably backfires but once in a blue moon a company will still attempt it (and typically learn their lesson fast). The problem is that word gets around and consumers are generally alarmed and leery of companies that try to do that sort of thing.
I know that personally, I'd be a bit alarmed if I found out opinions about a place I wanted to research had been quashed, but maybe I'm in the minority here.
And to me, it really seems to go against the nature of the internet, but I'm wondering what the rest of you think. How would you feel about a company you wanted to research if you found out it was trying to shut down legitimate opinions about it?
I'm interested in this sort of thing and like to read the site ChillingEffects.org which is a "joint project of the Electronic Frontier Foundation and Harvard, Stanford, Berkeley, University of San Francisco, University of Maine, George Washington School of Law, and Santa Clara University School of Law clinics." centered around understanding First Amendment rights and maintains a searchable database of cease and desist letters sent to internet users.
They then link those letters to analysis.
4:35 pm
If it sounds to good to be true it must be. I look online everytime to search for these things are scams.If the product claims they are Easy or lazy way, they probably going to think the cunsumers are lazy and will not read the fine print. I want to thank everyone for there time,you help so many people.
5:47 pm
I did the same thing Sylvia did. I ALMOST tried this. I went to snopes.com to see if I could find anything and I didn't so I keyed in google money tree testimonials in yahoo and I came to this site. Thank you SO MUCH for posting this. Snopes.com generally has consumer warnings so I've learned (from being burned in the past about online purchases) to check there before I purchase ANYTHING. Amazingly they had nothing. Again, I'm glad I checked a little further. Thanks!
And to the lady who wrote about reading the fine print or the Terms of Agreement, you are correct. We are "busy" and don't take the time to read all the "boring details" as I like to call it, but it is those boring details that can save us a LOT of money in the long run. I too, am guilty of not taking the time to read the fine print but I have learned – Do that or don't purchase online.
Lee
8:07 pm
For all the people Conned by google money tree. I was also taken for a ride by them I did cancel within the 7 day trial and the day after cancellation I was charged the fee. They said I did not cancel until the 8th day and that it was my problem. I did save all the correspondence in my e-mails and the places you can go to are Federal Trade Commission and file a complaint. The phone no is 1-877-382-4357 ftc.gov, The FBI ic.3.gov Phone no. 1-800-243-0600. File your complaints with mine and they might go to jail or at least have to refund our money. Also the FTC said we could go to our local state government website and file a fraud complaint with them also.
8:16 pm
Thanks, Sandy. I posted your information at the top under the link I had posted to the FTC Complaint Assistance site.
9:25 pm
My opinion is that anybody who expresses their opinion online about anything should have their internet disconnected. Actually I'm going to go cancel my DSL now since I just expressed an opinion. Good day.
3:04 am
I also have something else to add to my previous comment, besides going to the FCC, the FBI, the better business bureau, and your local Attorney General's office to file complaints of fraud I am thinking about hiring a lawyer to sue for my money back, anyone want to join, we could make this a class action lawsuit. let me know. I am going to do it with or without you. Might as well get on the bandwagon. s_amireh@msn.com
3:13 am
the problem is that I did cancel within the 7 days. I ordered it on 11/26/08, I have the e-mail dated then telling me how to get onto the website (password and log in). I canceled it yesterday Wed. 12/03/08. I also sent an e-mail to customer support on 12/01/08 expressing my wish to cancel. from wed to wed is only 7 days by my math. I have the documentation to prove it. That is why I am going to all these agencies to file complaints and I am going to hire a lawyer. Check your employees, do they make commission? In either case I will not stop!!!!!!
3:25 am
Sandy. You do know that THIS site you're on has NOTHING to do with Google Money Tree, right?
I can't figure out your statement: "Check your employees, do they make commission?"
I assume you're addressing that to the GoogleMoneyTree company?
4:45 pm
I got ripped off by them too.
10:34 pm
I sent for some free information from Google Money Tree. I was enquiring on my wife's behalf about a possible retirement business for her. All I wanted was the free information, there was no other mention in the company's information that they submitted to me to read, about a monthly membership fee of Canadian $92.00 per month. When I checked my credit card statement a month later, I discovered that they had charged me the $92.00, and they had enrolled me in a monthly recurring membership fee.
I discovered hundreds of complaints about this company on the Internet, all the same as mine. This company places unauthorized charges on your credit card. This is how they make their money. I want to warn Canadians to stay away from this company. If you see it on the Internet switch it off. You will lose your money and have to go through the tedious effort of trying to get it back. Beware!
10:38 pm
Thanks Patrick.
As a Canadian, you might want to also watch out for this one:
MoneySaversDirect complaints
11:04 am
Thank you for saving me cash, time, & frustration!! $72 is alot of money to lose for me. Happy Holidays.
1:56 pm
i already paid $3.88….what should i do next?
5:07 pm
Thomas. Read the discussion. That question is already answered multiple times.
12:44 pm
The phone no to google money tree is 1 866 870-4257,2375 E Tropicana Ave STE 8, Las Vegas, NV 89119-6563
e-mail addresssupport@googlemoneytree.com I sent an e-mail to customer service to cancel my trial membership. I did the stupid thing on Nov. 26, I sent a cancellation to customer service listed on the site because I could not enter to cancel on the cancel button. they ignored the e-mail and I called to cancel on the following wed. They charged my account 72.12. When I called them back to complain and get my money back they told me that I canceled in the 8th day so they would not give my money back. After that I received a reply from customer service that they could not find my account. I thought I could not prove the e-mail was sent as I did not send a copy to myself. Customer service made it easy for me as they only replied to the cancellation request of Dec. 1. I have a copy of my e-mail replied to. Since everything they do is through the internet and e-mails I think they would be held up to the e-mail cancellation in court. I am going to send them a copy of the reply and ask for my money back. If they still refuse, I will take them to small claims court. A lot of these websites are created by someone in their basement who are told most people will not take them to court for such a small fee, so they can keep the money and there are no consequences. People do not want to pay court costs to recover an amount smaller than the amount to be recovered because people think they would loose more than they recover. If anyone has ever been threatened with court to recover payment, court costs are included. Also they can be taken to court in any state they do business in, or so I have heard. I will research this while I am waiting for their reply. I am going to send the letter certified mail so they cannot say they did not receive it, as was the problem with my e-mail that they fixed. I will let everyone know what I found out about taking them to court in your own state and let you know. If I do have to go to Las Vegas I will add traveling expenses to the small claims suit. If more people would take action, taking advantage of people would be less lucrative and they would stop doing it. Cancel now. don't wait, they will take advantage!!!!! They are not an honest business. Everything they have to offer you can do a search on and find it yourself for free. They are not their drop ship companies, they are for anyone to use. Cancel!!!!! I will let everyone know how this turns out. I am going to court, or anything else I can do (legally of course). I will not be taken.
12:55 pm
My statement of checking their employees as to commission refers to: If they loose commission on the loss of a sale they will do everything in their power to keep it, even being rude and telling the customer they loose, we're keeping your money. I worked for a phone co. and we will not name them but they were investigated by the government for slamming and they were fined. The employees were told they had to make so much sales each month or loose their jobs. People, desperate to keep their jobs would add extras on the phone bill the customer's did not want in order to keep their jobs. I did not last even a month because I could not do this and sleep at night. The day they escorted me out because I was fired it felt like a weight was lifted off my back. When I walked out the door, I was free. That is what I meant by the employees should be checked. Maybe the owner is honest and the employees should be checked. It is not likely but possible.
12:59 pm
When you go to the cancel button it will not let you cancel with out your password which does not work, you can only get on the first time to check it out. After that you have to contact customer support which does not respond until after the 7 days.
6:52 pm
This is a scam!!! Do not buy it. They charged me $3.88 for shipping a kit that I never received. Placed a $72.21 charge on my card and refused to remove it. Do not be fooled.
7:02 pm
Could someone please answer this question: in spite of the charges, is it worth doing this?
thanks
Paul
7:44 pm
Roseanna. Thanks for commenting. Did you see the links at the top for filing complaints?
Paul. While the TYPE of system this company is selling is a viable system for making money, a company like this is NOT the best place to learn this type of method.
There are three paths that we recommend:
1) Using a method called BootStrapping Your Business
2) Using the Campaign Blasts Method which we reviewed here as so-far one of the lowest-risk means of learning the type of system GoogleMoneyTree is selling.
3) Using our top recommended program NicheBlitzKrieg which we've been able to get a major discount on for you because we know the owner well. You can see the NicheBlitzKrieg special pricing here.
1:23 pm
Chris,
you might take a look at this. It's pretty good and there is terrific support to help you with the business.
2:17 pm
Hey! Thanks so much for warning us. Keep up the good work! Work-at-home-truth rocks!
11:46 pm
I've been burned enough times by these offers to ALWAYS read the "terms and conditions". Invariably, BIG add'l charges are buried in the fine print just waiting to jump out bite the unwary in the pocketbook. Legalese ain't always easy to wade through, but with most of the Internet sites offering goods/services for a minimal amount, the REAL cost WILL will be found in the "terms and conditions". Your time will be well spent in closely reading it.
12:14 am
IF you do get all of those charges, call them and DEMAND a refund, they will push back, but stick to you guns and get them.
1:14 am
I personally think anyone with a legitimate site would 1. welcome opinions and exposure, and 2. look seriously at any critique as a means of improving their site and /or service. Angel, your prickly response makes you look guilty… I'm not sure what of, but it does make me wonder what you are afraid people will find out.
12:15 pm
GOOGLE MONEY TREE IS NOT ASSOCIATED WITH GOOGLE. AT ALL.
4:58 pm
Wow…. I was SOOOOO close to hitting tht submit button… then I thought to myself "why have I not heard anything good about it"… so I looked at the terms and conditions and it felt like I was in some kind of CONTRACT… then I saw this website and saw everything bluntly…. thanks for the warning
7:09 pm
I have started to do a Google search on anything that I order, because there always seems to be a scam associated with to-good-to-be products. Thank-you for giving such a detailed description of what you found.
8:10 pm
Isn't it curious that they offer "Money Back Guarantee" for a freebie?
8:14 pm
LOL. Great catch, Hammie!
I hadn't thought about that.
2:25 am
Seriously, everyone knows you should read the T's & C's prior to ordering but why wouldn't they tell you this info on the main page? Is this stuff offered by the real Google?
2:55 am
Maggie, a couple of points:
1) Even if you know you should READ the T's & C's, can you FIND them? I've seen instances where the link to the Terms and Conditions were blue links against a slightly lighter shaded blue background making the links to the terms and conditions invisible.
2) Yes. Reputable companies will put the terms in a very conspicuous place as mentioned in the FTC Disclosure Proximity Guidelines I referenced in the initial post.
3) No, this Google Money Tree Kit has nothing to do with the real Google.
2:55 am
Guess what guys, I followed the advice to contact my bank, I had to fill out 6 forms for them and get documentation on my claims. I used the e-mails I received verifying my complaints to the FBI, the FCC, Both Better Business Bureaus, IL and NV, and I used the complaint blogs online. I walked into the bank with 32 pages and highlighted the sections of my same complaints from other people. My bank had to review it to see if they could reverse the charges or if I would have to fight with the company myself and the bank reversed the charges. The 72.12 was put back into my account and the 3.88 shipping charge also. They got nothing from me. I just want to say thank you for the advice and I am glad I took it and didn't come here to just blow off steam. Thanks so much for the advice on how to get my money back. I really was worried I would have to fight with Google Money Tree. Thank You, Thank You, Thank You, Thank You!!!!!!!
3:02 am
That is fantastic news Sandra. But man what a lot of work, eh?
I hope other people will follow through the way you did.
If anyone is following the instructions and still having problems let us know here and we'll either try to help you out or find a specialist that can offer more advice.
3:16 am
What scammers!!!!
3:20 am
So does anyone know of any work at home offers that are legit?
3:29 am
Maggie,
We have several legit and LOW-COST business opportunities in our Top 10 Home Businesses List.
The #1 recommendation will require WORK and STUDY to get it going (sorry, no "overnight riches" here).
I recently heard that one of the WorkAtHomeTruth subscribers who is a complete rookie to online businesses from WorkAtHomeTruth made $250 his first month out with the #4 recommendation there.
I know $250 in a month doesn't sound like a lot of money – but most people spend years and don't make ANYTHING because they keep buying into all the lies and hype.
Plus that person is developing skills that will be useful when he learns OTHER income generation systems (that's even MORE true with the #1 recommendation).
3:36 am
Thanks for the info Paul. I'm going to check it out, thoroughly… : )
3:54 am
You're welcome, Maggie.
We also have feedback forms throughout the site and I'm pretty good about answering unless the email gets buried for some reason.
So if you send me a question through feedback and don't hear back from me within 2 business days, send me a follow up.
As you can imagine I get A LOT of email, but I've gotten pretty fast at getting through most of them.
Paul
8:47 am
I want to thank everyone for there comments. It save me some money I did read the tos but still needed some more info about it im so glad i found you guys plz continue to help people find ways to help themselves. By learning and doing research before doing any kind of business. Thank you all and God Bless.
6:04 pm
I'm curious if anyone else has been able to get their money back?
6:11 pm
Wow. Now I've had THREE people write to me and demand a refund on GoogleMoneyTree.
So apparently not only do people NOT read the terms of service but apparently they DO NOT READ AT ALL.
In all fairness one of them did realize her mistake.
3:14 am
Thanks for your heads-up comments. Will now read all TOS tags. New question about another work-at-home site. Does anyone have information about "BNBMailing Services". Their URL is: http://www.BNBMAILINGSRVICES.com.
Thanks for any info.
4:04 am
Hi Bill – I think you mean BNBMailingServices – I don't know about BNBMailingServices.com in particular so I can't comment 100% about what http://www.BNBMailingServices.com is doing, but I can say I've never seen a legitimate home mailing program that works like this claims to.
For example they claim that their home mailers earn $10 to $30 for each cicular you mail as a home mailer.
Basically there is no way they can legitimately claim that since they also state you can work as little or as much as you want.
5:43 pm
Thank you for the information. It did really help me not to go for this trip…
5:58 pm
I was charged $3.88 on 12/4/2008 for which I was supposed to receive a kit with 7 days to return for full refund. I never received a kit. On 12/11/2008 $72.21 was charged to my account. Still no kit.
It there any way to opt out and receive refund of the $76.09 charged to my bank card?
7:54 pm
Eugene, if you paid for the GoogleMoneyTree kit with your bank card, you might want to read the comment above from Sandra Amireh.
You'll probably want to read this section from HelpWithMyBank.gov about how to stop banking autowithdrawals.
3:44 pm
Thank you for the information. It's so important to read all the terms before really get involved.
I think it's not about that seventy some dollars for the membership, it's about the business image and credit. Basically, I think their web site is mis-leading or providing unfinished information to mislead people online. That's cheating, isn't it? Of course everyone should check the term by themselves, but they way the business running like that isn't a honest one.
Thank you again to point it out. Thank you for saving lots of people online.
5:57 pm
Is anyone sick of this B.S.? Trying to make a few extra dollars to help with the bill's and this is what you end up with,"CRAP". Is there any honest "SCAM's" out there? There must be some where!!!!
6:15 pm
Kevin, I don't understand what you mean by an "honest scam" as scams are by their very nature dishonest.
1:53 am
They are advertising all over Myspace now…officially, I assume since they are appearing in the advertising spaces along with legitimate companies and organization. I was suspicious because of the "Make $5,000 a month" comments. It is also saying, "As seen on Oprah, CNN, FOX News, NBC, and CBS.
I was suspicious and quickly found this site. I contacted myspace to report it because I'm sure they will find many victims if they aren't stopped quickly.
3:40 am
i was doing some research on this (ironically on google) and am very glad that your site was one of the first on the list! the worst part is how i found out about Google Money Tree. i was checking my email on (the real) Google's Gmail and it was on one of their Web Clip banners at the top of my inbox. does Google screen what goes into their web clips?
9:28 am
I think if you going to order anything online you should do it through PAYPAL or CLICK BANK where they will guaranty that you get your money back, if a company do not accept them, than get a credit card from PAYPAL. that way you don't have to give out your bank or debit card information.
2:33 pm
I am so frustrated, mad, embarrased. I feel so stupid! I did the Google Moneytree and got scammed, also. I am very concerned because I paid with my debit card. Although they "cancled" and gave me a cancellation number, I am very afraid that they will continue monthly to charge my checking account. I do not have any money to take these people to court but, boy would I love too. I am emailing them ot tell them that I am reporting them top everyone that I can think of. Of course, I'm sure (not) that they are shaking in their boots over this. When I called the costumer service number and repeadly requested a supervisor or manager, she refuse. She said that they did not talk to people! I was told that I could hang up and call back ( she was probably working out of her house) and speak with another representative but they would tell me the same thing. . .they do not refund money. This is the first time in 10 years on the internet that I have been ripped off and I am going to make sure that it is the last!
9:49 pm
I FELL FOR IT. I PAID THE 3.88 WITH DEBIT CARD, FIVE DAYS LATER THEY HIT ME WITH THE 72, I CANT STOP PAYMENT ON A DEBIT CARD PURCHASE.
5:13 am
I'm curious, has anybody received or know of someone who has actually received the kit?. Is anyone other than the owners of the website really making money with google money tree?
1:11 pm
After all my talking to these jerks at Google Moneytree and afer I cancelled and recieved a confirmation number (probably made up) someone had the nerve to call me last night from this place. Don' Answer if you see International Business Montoring! Even after I told him they were not a reputable company he still tried to give me his talk. . .I told him never to call my number again and hung up on him. Will these people never stop. BTW – I told him that I had never recieved his so called CD and he said, "Well, I don't know anything about that."
1:23 pm
Where do you email Google about this scam? Is even worth it to tell them that there name is being exploited?
1:34 pm
Thank You Sandra Amireh!!!!!
I too was taken in by Google Money Tree. I figured on having time to look at Kit the said they were sending before making decision to cancel or continue but never received the kit.I received Welcome to Google Money Tree email on 12/3/2008 which I printed for my records. I emailed support@googlemoneytree.com twice with no response. Also mailed letter to Web Site Computer Care and phoned 1 866 870-4257 with no response.
My Bank Card was charged $3.88 on 12/4/2008 and $72.21 on 12/11/2008.
Following your advice I went to my bank and started proceedings to have both charges refunded. My bank closed out the bank card I used so no further charges can be charged to my account. I am waiting to see if I receive refund. In meantime I will contact attorney general in Nevada and my home state of Delaware and Better Business regarding this matter.
3:29 pm
SOUNDS TOO GOOD TO BE TRUE…
In these difficult times, many families are trying to get additional income by using their computers and the Internet. There are several ways you can do this, but almost NONE of them involve "purchasing" a business or kit over the Internet or mass marketing scheme.
The most viable method is to parlay your own special skills as a "consultant." For example, if you have special skills using a computer program, or repairing certain items, you can market that skill over the Internet and sell it:
Examples:
1. You are an expert using a program called "Mathlab." There are companies that have downsized their Mathlab specialists who are looking for temporary workers who know this program. You can use your computer/mailouts/business contacts to market your skill as a part-time Mathlab specialist. You will do the actual work at their business site, not your home, since most of their work is highly secret and they won't want to let you out with any data.
2. You know how to repair dolls, violins or other items that can be mailed to you. You can start a repair business over the Internet. It will almost never happen quickly. It usually takes 1-2 years to start getting customers and you must treat each one as though they are god. When you say you will mail it back to them within 2 weeks, make sure you do exactly that, etc.
Stay within your own SKILL level. Stay with something you already know about. Then you have a chance.
But you will almost NEVER find anything advertised on the Web that will be a turn-key business opportunity that will work. 99.99% of them are scams to sell you something, and the support "promised" is almost never there, or is something you could do yourself by going to libraries and doing your own research.
Sorry, that is reality folks. These are tough times. I wish all of you good luck…but don't make it worse by trying something you see on the Internet. It's highly unlikely that you'll get your money back for the little useless box of "stuff" on your dining room table.
sanjosemike
8:05 pm
Great blog!
I don't think there is anything wrong with not mentioning that on there home page at all really. When people do anything in life not everything is right in front of your face in bold print. One, there just insn't enough oom to place all on one page. Cramming information is not good. When people buy something people should always read the fine print or in this case Terms and Conditions. Yes people may think that this is (sneaky so to speak) but if you think of it they did day if you don't cancel you will be charged $72 if you don't cancel in 7 days. My wife noticed this Google Money Tree and wanted me to look into this further. I do think that everything was written accordingly but the true fact of the matter is, is the information you really get worth the FREE Kit or even the money in which you pay? Just my two cents!
Love to hear what people think of the product for the ones who paid and also was the free information any good. Any tricks and information is great when it comes to internet marketing that one can learn. Knowledge is the key to success for sure.
Sincerely,
Jamie Boyle
Internet Marketer
10:06 pm
Hi Jamie,
Thanks for commenting. However, there are very specific FTC disclosure proximity guidelines.
Did you take a look at the recent FTC settlement with a company that had designed their continuity program like this one has? Here's a little taste from that settlement news:
"Defendants who allegedly offered “free” software CDs that weren’t free, and billed unsuspecting consumers for a software continuity program they didn’t know they were enrolled in, have agreed to settle FTC charges that their practices violated federal law. The settlement bars the illegal practices in the future and requires the defendants to give up more than $2 million for consumer redress.
In January 2007, the FTC charged that the defendants’ Web site offered consumers a free CD containing computer software if they agreed to pay a shipping and handling fee of $1.99 to $2.99. Consumers provided their names and addresses to receive the CD and a credit or debit card number to cover postage and handling. Consumers who signed up for the free CD were then offered three more free software CDs with no additional shipping or handling fees. Before they completed the transaction, they checked a box saying they agreed to the “terms of use.” The “terms of use” detailed computer software licensing arrangements and usage rules, and many consumers checked the box without clicking on the hyperlink or reading the form. Buried in the seventh paragraph of the single-spaced document was language that contradicted the free software claim. It stated that consumers would be required to send back two of the four “free” CDs within 10 days or they would be charged a fee of $39 to $49. It also stated that consumers would be enrolled in a software continuity program, would receive additional CDs in the future, and would be charged $39 to $49 for those CDs unless they returned them within 10 days."
GoogleMoneyTree is even WORSE because they actually PRE-CHECKED the box for people stating that they agree with the terms!
Click here to read the original FTC settlement
10:27 pm
Jamie,
Really I think you need to re-read what you wrote and consider your ethics in marketing. I know it may be a judgment call on my part and may seem a bit mean but, come on.
I just want to get something straight first though, you're saying that you would do something similar to your customers? Keep in mind that your customers "should be" people that respect you or have friendships with. Let me tell you how many products of yours I'd buy after that.
– 0 – A.K.A. none.
Sure you'll lose sales by listing your terms on the front page because the general public wouldn't be tricked into thinking that a paid product is free.
Yes, in everything we buy as consumers part of the process is for us to analyze what we are buying but likewise as the publisher an obligation to not make false claims.
Beyond not making false claims, if you've read what Paul wrote above you'd see that it's not a legal practice.
If your product is truly good and useful for what it claims, these type of illegal practices to get people to purchase wouldn't be needed. Think about it.
So a remedy for this would be to
1.) Make the product Great – perhaps – I don't know, over deliver?
2.) If you have a re-bill or continuity program just be straight up about it.
Look at brands like Gevalia, they are up front about it and trust me they aren't hurting for money. Jaime if you do market online remind me to steer clear of your products, I don't want to have to dispute a hidden re-bill.
Wow, what a great concept bring the consumer value instead of reaming them.
11:39 pm
Jamie,
Perhaps you missed it the other post however as far as I can tell no one has recieved that FREE packet. I sure did'nt.
5:48 am
Can somebody please HELP me! I cannot figure out how to cancel my membership! I can't find anyway to do it when I log in on the site, and I emailed their "customer service" and no response yet.
1:31 pm
Stephanie,
These are the 2 numbers that I have:
1-866-870-4257 This is the customer service number that was emailed to me from them.
1-888-760-6767 This is the number that my bank gave me that was on the transaction that was put through my checking account.
Yesterday, I sent a certified letter to my bank not to process anything that comes through from them or International Business Monitoring. I am worried about a reaccuring monthly charge.
Good Luck – The woman that I spoke with was a *itch! and they will not give you to a supervisior. Give'em *ell when you call. Be sure and ask them how they can sleep at night ripping off so many innocent people who are just trying to survice in these difficult times.
Sonya
3:40 pm
CANCELLING A MEMBERSHIP
Cancelling a membership from an on-line or mail-order program is very difficult but possible. Don't expect to do it by e-mail alone. But these are the things you can try.
1. Send an e-mail cancelling the program at least once every day. Print out and keep a copy of each e-mail, showing the dates you cancelled.
2. If you can get a mailing address off the Internet, you should mail them a registered, returned receipt cancellation notice. If you have been assigned a customer number, be sure to include that in all cancellation notices.
3. As part of your cancellation notices, always include a note saying that: "You will be contacting your State Authorities: "unless you receive a note stating you've been cancelled, or a termination of all proposed future charges."
4. Be sure to follow up on that. You can locate your State Attorney's General office by Googling it.
5. If you charged it, be sure to notify your charge card bank that you are refuting "all future" charges from this organization and demand that they be refused. This must be done in writing. There is usually a form for you to fill out on the back of your bankcard statement each month. Send it in, and be sure to photostat it.
6. Even though authorities advise against "charging things on the Internet," I have found that it is still a safe way to transact, because charges can be refuted in the future for a variety of reasons. I like that.
7. Your bank may offer (free) online secure purchase programs that you can download from them, and use it each time you make a purchase on the Internet, especially if you don't know the vendor.
You generally don't have to worry about well known vendors, say like Microsoft (if they really are Microsoft…be sure they are), Apple i-Tunes, Amazon.com, etc. These vendors will not risk loosing their reputation or ability to use the Internet over any disputed charge. They will generally just return your money instead. Also their sites are usually very secure.
Some vendors like eclassical offer guarantees (for those who order classical music on-line), are entirely honest and WILL return your money if you are dissatisfied for any reason. There are lots of honest vendors. In fact, the greatest majority are.
Those that have a Las Vegas address are frequently shady (sorry NV folks, but you know that's true).
I hope this helps.
sanjosemike
3:46 pm
DON'T BE ASHAMED, EVEN I CAN GET FOOLED…
I'm following this up with a message telling you not to be ashamed of being fooled. It even happened to me.
I was pfished with a note from "my bank" stating that there was a "response" to a request I sent in. I am getting a lot of those. I bet many of you are too.
Anway, I was in a hurry and clicked their own response, without leaving my e-mail and going directly to the bank's site.
Fortunately I didn't put in my SS#, but I did put in my credit card number…
I called the bank up immediately and requested a new card number, and tore up all the old ones.
Sorry, I was a d***mned fool. I'm not perfect. Even though I often give (good) advice, I can be caught too. These people are very cagy.
sanjosemike
4:24 pm
To deactive your account call 185-984-1202
This Kevin Larson guy is making my blood boil!!!
4:28 pm
Sorry this is my cancelation number!
Call 1-888-760-6767.
Boy am I angreeeee!
4:29 pm
Call 1-888-760-6767.
Call your credit card company also.
Tell them to waive these fees!
7:04 pm
Stephanie,
I have a debit-crtedit card with a Visa logo on it and what I did was simply call my bank and asked them to issue me another card with a different number. Most banks will do this with out a fee. It can be a pain if you have any legit auto devbits coming out of it because you have to change the number on them but it's better than getting money taken.
7:38 pm
SanjoseMike,
Thanks for those great tips.
I just want to mention that I put a link to a list of all the Attorney General offics in the initial write-up at the top.
10:33 pm
I called the second # and surprisingly, the woman was really pleasant…I mean, the expereience was about as pleasant as it can be considering how much hassle I expected to get. I was totally ready to cut off any sales pitch or questions about "what can we do to improve our service for you?", much like I've gotten in the past when canceling an AOL account.
I so wanted to yell and someone but I realized that the person responsible for this scam probably isn't the person I was speaking with in customer service, and that, more like than not, they are just trying to get by like the rest of us.
I know there are people who are going to use that job to feed their ego's and be assholes to everyone who calls, and I am so lucky I didn't get one of those because I am so not a confrontative person…I'm sure I'd be easier to bully than most!
Anyway, she cancelled it and gave me the cancellation # and that was that…now, hopefully, no charges show up on my card. I still may stop service on my card and get a new #, just incase.
Thanks for all your help!
10:37 pm
Oh and just so everyone knows, I wrote google's customer service too, letting them know how bad this "google moneytree" scam is going to be for them since people assume there is a relationship to the real google. I'll let you all know what they say.
11:00 pm
HAHAHA!!!! I just check at http://www.googlemoneytree.com... AND GUESS WHAT?! They have suddenly changed their name to "Internet Money Tree"! and at the bottom of the page it now says "Internet Money Tree is not affiliated with, endorsed by or in any way associated with Google". I know its not likley, but I like to think my little email to Google might have had at least SOMETHING to do with this.
11:42 pm
Could be, Stephanie.
In the past Google HAS taken action when there were huge volumes of complaints about an organization using their name.
2:10 am
Thank you so much I was about to sign for the kit but I after I did a research I find out with your help the tricky way
5:37 am
hey thanks dude.. i appreciate your research for the good of me and others!
7:08 am
You're welcome, Vegan.
This kind of thing drives me nuts.
9:34 am
Thanks fo rthe heads up. I was about to spend the 3.88 myself
5:03 pm
I was scamed also. I did not figure this out until I was looking at my bank statment. I have called all the number and filed complaints, and filled out all the forms. I also went to my bank and made a dispute of charges with them. I have also mailed a request for refund to their address. I can't believe a company as big as google would have scams going on. I read the terms and conditions. At the time there was nothing about any other charges. The terms that I read stated that you would get your kit in 3-5 days, and that you would have three weeks from the time of shipping payment to make a decision to keep or not. Well, I am very pissed off about this whole situation. It would be differnt if it were only the 3.88 and I never got a kit, but 72.12 sure is alot of money so just steal from someone. When I company charges your credit card they are supposed to mail a confirmation. They do not, and they do not tell you about the 7 day rule. And when I called the number my bank gave 1-888-760-6767 the guy was very rude and all he kept doing was repeating the terms and conditions. And I kept saying you can read what ever you want but that was not what it said in the ad. Sorry, I just found all this out today and I am one madddddd person right now.
5:11 pm
And to Jamie of corse you would say that. You do that every day. I seen you little web site. You yourself are a scammer. And you are very bold to post a comment and your url. How stupid can you be. For one it is against the law to use a blog to advertise and thats what you just did. How stupid of you huh. And no it is not right. I went to the web site and everything there is no way to cancel, there is no way to get a refund, they are reported as a scam company, the phone number is even phony. So, befor you give you 2 cents mabey you should do a little reserch for yourself. You wouldn't care because you make a living doing the same thing. Scammer!!!
5:12 pm
sorry i'm so mad right now i can't even spell
(((((
10:31 pm
Thanks for commenting, Nicole.
One thing though – it's not illegal to use a blog to advertise. Google runs ads through blogs, including this one.
Maybe you're thinking of the "pay per post" companies which require bloggers to have a disclosure statement?
10:47 pm
Hey Stephanie,
I can not get you link to Google Moneytree to work nor can I get to it any other way.
FYI – Today I recieved an email from them (Google Moneytree) . I had copy and pasted the ruling that the court had made on another company just like them. Only on the Google Moneytree site they check the Terms and Conditions for you!
For anyone interested, here below is the ruling I emailed to them – must have *issed them off! GOOD! I plan to keep on – if I had the money I'd sue!
Dear Customer,
You have the wrong company! This is not from our company. We are sorry.
Thank You
Customer Support
Quoting funkviking@aol.com:
>
> Better read this because you have alot of people UPSET and ready to > take you to court.
>
————————————————————
>
> "Defendants who allegedly offered “free” software CDs that weren’t > free, and billed unsuspecting consumers for a software continuity > program they didn’t know they were enrolled in, have agreed to > settle FTC charges that their practices violated federal law. The > settlement bars the illegal practices in the future and requires the > defendants to give up more than $2 million for consumer redress.
>
> In January 2007, the FTC charged that the defendants’ Web site > offered consumers a free CD containing computer software if they > agreed to pay a shipping and handling fee of $1.99 to $2.99. > Consumers provided their names and addresses to receive the CD and a > credit or debit card number to cover postage and handling. > Consumers who signed up for the free CD were then offered three > more free software CDs with no additional shipping or handling > fees. Before they completed the transaction, they checked a box > saying they agreed to the “terms of use.” The “terms of use” > detailed computer software licensing arrangements and usage rules, > and many consumers checked the box without clicking on the > hyperlink or reading the form. Buried in the seventh paragraph of > the single-spaced document was language that contradicted the free > software claim. It stated that consumers would be required to send > back two of the four “free” CDs within 10 days or they would be > charged a fee of
> $39 to $49. It also stated that consumers would be enrolled in a > software continuity program, would receive additional CDs in the > future, and would be charged $39 to $49 for those CDs unless they > returned them within 10 days."
————————————————————
>
> GoogleMoneyTree is even WORSE because they actually PRE-CHECKED the > box for people stating that they agree with the terms!
>
4:05 am
Try 888-760-6767 & please wish those dirty, rotten scoundrels a very merry christmas for me too, wouldya. I've been out of my usual hard, honest work a year now after 32 yrs of serving others & this '$tree' was the first & last click on easy money I'll ever fall into. Twas a good lesson, but "there's a warm place in hell…."
9:28 am
OK. I'm still getting occasional emails demanding a refund/cancellation of the GoogleMoneyTree product.
It should be CLEAR from the original post that I was WARNING about the product, so I'm still baffled by the emails.
I am trying to point people back to this discussion to the part that would be most relevant to them.
So if you are overwhelmed by the volume of information here, I would suggest your read the original post and if you can't find the information that would help you, then email me through the feedback form found at the bottom of most of the pages on the main http://www.WorkAtHomeTruth.com site and I'll point you to the right place or try to get the information for you if it's not covered here.
2:43 pm
As I was going through my email this morning I came across this Google Money tree email and wondered what it was about seeing as how there is really nothing in the email stating what it is and is only just a picture of some woman wearing winter garb and a goofy stupid drugged up expression, thinking at first "hmmmm, did moneytree buy out google. What the heck? why have I not heard of this?"
So I decide to finish perusing the myriad of pointless crap with my trusty spam ignore button. Figuring I would see what I can find out I Use, of all things, Google to look up this google money tree thing. So I type it into the search engine wrong, just to see what I get, as usual, and it pops back about 1000 warning sites underneath the "Did you mean google moneytree.com" hyperlink.
I click the hyperlink and this is the first site that pops up at the top of the list. Kudos on the author of this blog for pointing this stuff out. I burned a good hour reading through all the posts and watching the amusing video about the AOL cancelation, having been throgh that 14 years ago.
Though I do not disagree with the general attitude of the posters here, that most online companies hide, lie and cheat the consumer, and make it easier to find the ARK than to get in touch with a company rep/customer support/ or get results.
Companies rely on our american laziness and air of supiriority "I don't need to read the TOS/T&C, it's just mumbo jumbo, i know what I'm doing." so that they can make thier money, even if it is just that initial first months fee. What do they have to lose? if 100,000 people aimlessly click away and commit themselves to something and they find out hey got screwed and cancel, if they retain that first monthly fee, in this case $72.21, they made $7,221,000. I'm sure they will miss us all after that.
How much profit you think they made? do you think they care the buisness might last 1 month or 2, or whatever. They won.
We should all read everything that is infront of us, if we cannot understand the legaleese we should get someone who can to read it. TOS and T&C's are what keep most of these companies from being dragged into court and losing that "HARD" earned profit, and then they move on. They can whatever they want in there, and because of the way they place the : I have read and agree to the terms. check box it absolves them of most if not all responsibility for the populations short comings.
Can you ever read all that small writing at the bottom of your TV durning those credit comercials? the car comercials? Have any of these companies been drug into court, made to pay, and make things more clear to the public? NO! because the way the law works, they are following it, and we, as people, are stupid and think we are entitled to something because we failed to look at something, read or research.
I play a game called World of warcraft, anyone out there that plays as well have you ever read the TOS? I have, I laughed and laughed. It's funny the things you agree to if you click the magic box. I leave you with this though; TANSTAFL
There ain't no such thing as a free lunch everything has it's cost, you're not buying the beer you're renting it from me.
READ EVERYTHING
4:18 pm
I have just been charged the $72..unsuspectingly. I also did not see I would be charged because I did not have to click the agreement field/box to continue on in the "transaction". Herein lies the problem. The legal definition of transaction requires both parties to have a "clear" understanding of what they are agreeing to. Since I was not required to click the agreement box next to terms and conditions link, I was moved ahead in the process without that clear understanding of the agreement. Is there a class action lawsuit being pursued for this?
Dave Millsap
4:34 pm
Dave,
I'm not aware of a class action suit at this time.
Dreagan, thanks for your terrific post.
You bring up another issue that I haven't really broached here – and that's your point about how much money a company might make from operating this way.
You might have seen the 2 Million Dollar+ FTC settlement mentioned at the beginning. But as you point out – how much money did the company MAKE? It's still quite possible that a company could come out way ahead even after a large settlement.
11:05 pm
Admin-Thank you for this post on this "fine print" scam. These kinds of businesses give use legitimate home business workers a bad name.
Chris- yes, there are many legitimate businesses out there that you can work from your home. You should find one that suites you, and there are absolutely no "get rich quick" schemes that work. Period. (well they will get the Top guy rich, but not you!). A legitimate home business will give you all the facts up front, won't hide who they are, won't hide things in fine print, will offer real products or services and will offer a community of support. I have been in the Online Marketing and Home Business industry for about 4 years now and I have seen it all – from the scams to the people who work hard everyday to help other people work from home.
cheers!
Corinne@fragrantfuture.com
5:34 am
((( WOW ))) Google got me for the $3.88 and the $72.21 and this was after I did cancel within the time frame. I discovered it was the same drop ship type sales that I was already doing on eBay.
Oh yes…..I do plan to get my money back if I can.
When I called customer support I was told that there was no one higher than the rep I was takling to to file any type of complaint. Hummmmmmm…..
Thanks so much for this information, it helps a lot.
JOY
6:22 am
You're welcome Joy.
6:34 am
I just subscribe to this scam. I feel stupid doing it but my question is, I'm here in california but I used a credit card that I have in the Philippines. When I applied for the kit I put in Mastercard instead of Visa which is what I am using. Would that matter? Can they still charge me? I already sent an email to cancel my subscription and have unscribe in the googlemoneytree website. I will be calling them by Monday during business hours.
6:58 am
Joanna,
I'm afraid I don't know the answer to your question. But usually you'd get a "declined payment" message or something similar if the order wasn't successful.
You can call the company, but it seems many people haven't been successful dealing directly with the company. In fact, if you take a look at Joy's comment above, she states:
"((( WOW ))) Google got me for the $3.88 and the $72.21 and this was after I did cancel within the time frame."
I'd recommend you initiate chargeback procedures with your credit card company.
You'll need to talk to your credit card company about whether you can block the monthly that's coming. I think you may need to wait for them to charge first and then initiate a chargeback. I'm actually not sure on that point.
5:18 pm
Here's the Magic Bullet that will open up a class action law suite against google by the thousands people affected by all because of the pre marked check box before proceeding.
• Nobody that is upset seems to have had a full understanding of what they were signing. (transaction)
• Legal definition of Transaction = TRANSACTION – An agreement between two or more persons, who for the purpose of preventing or putting an end to a law-suit, adjust their differences by mutual consent, in the manner which they agree on; in Louisiana this contract must be reduced to writing.
Transactions regulate only the differences which appear to be clearly comprehended in them by the intentions of the parties, whether they be explained in a general or particular manner, unless it be the necessary consequence of what is expressed; and they do not extend to differences which the parties, never intended to include in them.
• to be CLEARLY COMPREHENDED IN THEM BY THE INTENTIONS OF THE PARTIES..
This is the Legal "OUT" for all people that google sneakily took money from. If any of you can give me a link to the sign up page for googlemoneytree so I could get a screen shot of the premarked box next to the agreement link…that would be awesome because that is the biggest part of the problem. The "Prechecked" box means you are not required to do or know anything before hitting the next button.
Hope this helps.
Dave
7:19 pm
BUT DOES "GOOGLE MONEYTREE" HAVE ANYTHING TO DO WITH THE ACTUAL GOOGLE?
I'm confused. I thought that this scam CHANGED it's name and took out Google from their ad.
It appears they have nothing to do with Google. Or possibly Google contacted them with a "cease and desist" order to remove Google from their name.
If that is true, workathome web site needs to also remove the name Google from their comments about this scam, or they too could be liable.
Every note on it should be rephrased as "formerly called" Googlemoneytree.
Google lawyers are already probably aware of this issue. Workathome needs to be extra-careful how they identify this company.
Just a few words of friendly advice.
sanjosemike
8:00 pm
this was advertised at facebook…facebook people should do something about this. thanks for the help. ill see what happens.
9:21 pm
Hi Dave ….Write me and I'll have the link ready for you in an email…
joygrosz@yahoo.com
Thank you , Joy
9:39 pm
I did spend the $3.88 and got the disk. A week later, they began to call. Due to timing, it was a couple of days before they actually got me on the phone. They called to make sure that I was aware of the charge and was in agreement before they applied it. Being that it took longer than the initial 7 days for me to get my disk, I did not go to the website and do anything. I just ordered the disk. So I never did the "trial" stuff you're supposed to be able to do. But now that I have my disk, I would like my 7 days to see if it is something I would like to be involved with. Even tho they do the 'hidden charge' thing, I cannot complain. Simply because they called to check with me before they charged me – which is more than I can say for my experience with other companies that bill you and never check with you.
11:02 pm
thanks great job..do you know of all work at home kit that's totally free and works?
2:08 am
THE REAL GOOGLE NEEDS TO STEP IN AND STOP THIS
I didn't mean to ruffle any of the Blog-owner's feathers by suggesting that "he should be careful" how he lists "Googlemoneytree."
This whole thing can be easily solved. Somebody needs to contact Google (if they don't already know), and get them to change ALL the names of their representations to take the real Google out of this.
If anybody did this to Microsoft, they would be on it like a flash.
Google has a lot of power. They could probably send in the police to get this stopped. As I see it, it's the NAME that causes all the problems.
People see the word "Google" and they automatically assume the program is honest. But it's not really Google.
Google has a name to protect. It's up to them to do exactly that.
sanjosemike
2:28 am
SanJoseMike – I removed my previous post so to fill them in about what you're talking about – I had basically said I've been doing this for eight years – so I know what I DO and DON'T need to do.
By the way, most medium to large-size businesses use reputation management services (I would assume Google has their own team inhouse for this).
There's also specialized software that people use.
I will run your thoughts by my Attorney friends and others and ask them to post their thoughts about your claim about what I "need to do" just in case some how I've lost my mind.
2:52 am
SANJOSEMIKE , I am not real sure about if google money tree is one of the real google sites but I did contact Google, and have not heard back yet.
What I have gotten is 2 more new sites sent to me google cash and google pay day. At this point I'm afraid to click on anything to even check them out ( grin ).
I will come back in a post the news when Google returns a message to me.
Joy
3:20 am
Joy,
GoogleMoneyTree is not associated with Google at all.
Also, if you read through the thread you'll see where I've already posted examples of Google taking action against a website using their name.
The REAL GoogleCash is legitimate, but I no longer recommend it for people just starting out as you can see in the old review I did of GoogleCash here.
Now the question is whether or not you were sent a link to the REAL Google Cash or another site using some VARIATION of the GoogleCash name to make you THINK it was the real Google Cash.
There are two issues I have right now with GoogleCash:
1) It's focused on pay per click marketing which IS important to learn at some point, but is NOT what you want to start out with which is what I tell people in the section called Bootstrapping your business.
2) There are much better and lower-cost, lower-risk ways to learn PPC affiliate marketing these days such as Matt Levenhagen's Campaign Blasts Method which in my opinion is even better than Wealthy Affiliate" because Campaign Blasts is much more focused and organized.
However, no matter HOW you eventually learn PPC marketing, I would HIGHLY recommend you generate between $300 to $500 in profits from another source before starting into pay per click traffic generation.
I've purchased close to $300,0000 in PPC advertising – BUT it was MUCH, MUCH easier when I started doing PPC affiliate marketing. Did I mention it was MUCH easier?
In fact, I was thinking about something related yesterday.
I really think that EVERYTHING was much easier when I first started pursing an online business back in November of 1999 because back then there were VERY FEW courses about how to start an online business and it was MUCH MORE OBVIOUS about which were the best ones.
Now you have literally hundreds of thousands of internet marketing and online marketing and business courses ranging all over the place in terms of correct information and quality.
But old-timers like me were LUCKY enough to be brought up on the real foundations of building an online business which makes it much easier for us to spot the B.S.
So if anyone is beating themselves up over being "fooled" by GoogleMoneyTree – don't be! Everything is much more confusing these days online than it used to be…but luckily there are more consumer-oriented sites that encourage DISCUSSION with the goal of increasing the transparency of what's going on.
Now about GooglePayDay – i'd have to see the actual site/offer as once again I've seen many variations of that name. The original was O.K. and was a one-time fee, but there is another one that uses tactics similar to GoogleMoneyTree to get your credit card and then charge recurring charges.
4:05 am
I just called my credit card company and indeed googlemoneytree charged me with the 3.88 dollars S&H for the kit. I already canceled my credit card but my mobile number is auto debited to that credit card number. So much hassle for me to change that too but at least they won't be charging me anymore with the 72 dollars monthly bill! I hope this people go to Hell and suffer for the rest of their life!
5:11 am
Paul…
I will be happy to forward the link to you regarding GooglePayDay. I would also like to say that I am very impressed with you knowledge in this area.
I'm sure others will agree that the information you share with us is so helpful to those of us who have been ( ripped off ) if you will.
I for one sure do appreciate it !
Thanks ….Joy
6:08 am
Thanks guys.You protecting me from this a scam?
god pless you!!
3:42 pm
You saved me from this terrible scam – THANK YOU!
4:07 pm
THE REAL GOOGLE MAY NOT GIVE ANY NOTICE OF THEIR ACTIONS
The real Google is under no obligation to give public or private notice of their legal actions against "Googlemoneytree", which has no connection with the real Google.
Therefore, even though you may have notified them about the scam, and even if they already hired investigators and lawyers to disconnect themselves, they will probably not let anyone know.
A good investigative reporter could find out. They would do it by actually going to Google and securing an interview, but in order to do that, they would have to have actual representative press credentials. Even then, their legal department might not allow any disclosure.
The best proof is whether "googlemoneytree" actually changed any representations of their names. They would never do this without legal threat from the actual Google. It appears that even if they "changed" some of their advertising materials, the scam is still operating with some pollution of their name remaining.
That's a real problem for the real Google. In order to help reduce the damage done by the scam, Google should still be notified of this. Often a telephone call to them is the best way. They probably won't read your e-mails.
sanjosemike
7:26 pm
If the real Google gets a sufficient volume of complaints they will do something more quickly as they did when a huge number of people complained to them about "Data Entry Sites" being promoted on Adwords.
That's what led to the ban on advertising "Data Entry Affiliate Program" through their Adwords system.
Here's the policy they put into place as a result of those complaints:
"Can I advertise data entry affiliate programs?
Google policy does not permit advertisements for data entry affiliate programs. This includes ads which direct users to sites that promote the creation or data entry of other ads directing users to the same site. There are no exceptions to this policy, which is intended to protect both advertisers and AdWords users."
You can see it on their site here:
Google Policy on Advertising Data Entry Affiliate Programs.
You can see a list of these types of programs on our Data Entry Programs We Don't Recommend Here. They are still advertised through other sources.
But really this whole discussion about not tarnishing Google's name is missing the point – because companies like this will still continue to operate under a different name.
But SanJoseMike's suggestion is a good one – but when you mention to Google that someone is using their name you should ALSO COMPLAIN to Google about your experience with one of their advertisers – because MANY people are running this offer through Adwords.
In fact this is why ClickBank ALSO banned Data Entry Affiliate Programs from being run through their network and many of those ended up moving to other networks.
The Federal Trade Commission will continue cracking down, but more "hidden negative option marketing offers" will continue to come. The only way to REALLY make a BIG dent is to start at the SOURCE which are the huge affiliate networks that encourage their HUGE base of affiliates to RUN and PROMOTE these offers – because that's how you end up with thousands of offers like this being promoted by thousands of affiliates – if not tens of thousand, including major companies with huge mailing lists.
Those huge lists with huge promotions are how offers like GoogleMoneyTree get out to tens of millions of people quickly and how a blog like this gets filled up so fast with so many complaints.
9:50 pm
Paul,
After being on this site for a couple of weeks, I just want to say THANK-YOU for your time and effort to get the information out there for people like me who got taken by this scan. You are doing a very good service. Merry Christmas and may God bless you for your efforts to help.
Sonya
1:09 am
Thanks, Sonya.
Happy Holidays and Merry Christmas to you and everyone else as well.
I made a holiday video here that people seem to be enjoying:
http://www.SantasBailout.com
2:15 am
Who would of thought that commenting on one single thing would bring such controversy. Listen I did make a comment in which every human being is allowed to. It's our right to speak. Listen I do believe that it is sneaky, yes! Scammy yes! Wrong yes!
I do wish that the old website was up and still running to see and compare. I see that they changed their website design and name. The information should have been in clear view for all people to see but it was there just hidden. Coming on Google Money Tree end they will say it was mentioned in terms and conditions, on our end we will say it is sneaky and wrong and manipulating customers to create sales. Yes it is wrong!
@ MITZI I at no time said I would ever do that to my customers to your comment:
"I just want to get something straight first though, you're saying that you would do something similar to your customers? Keep in mind that your customers "should be" people that respect you or have friendships with."
Your right people should respect you and people should develop long lasting relationships and trust. Trust and relationships go hand in hand to a successful business. I know I sell water plants and lilies and I am completely honest up front with great customer service. I am no way compared to the Google Money Tree and makes me angry to think that you kind of implied that my ethics were similar. You have no idea how rong you are and what a honest and helping guy I am.
@ Paul thanks for sharing me that informartion. Yes that is wrong and the people who were scammed in that issue have every right to complain. Defintely wrong business practices for sure.
@ Sonya I thought there were some people who did receive some stuff in the mail for the $3.88. I thought people got a bunch of flyers and things but thought there would have been some information there as well. There are just so many comments on this topic and not sure If i read this on another review of this topic on another site or this one.
@ Nicole I think you need to take that anger that you have towards me and aim that towards the Google Money Tree. I resent the accusations you made saying that I am a scammer and do this everyday. You are so wrong in every way! To make such accusations towards me you better have some proof to back up your claims. I do not scam people at all. I actually help people with blogs about goldfish, making money through Adsense. I am no scammer. I also started a blog a long time ago educating people on a phishing scam that was being done through MSN Messenger. Just to give you more on my character and who I am. Also by placing a link to my website is by no way against the law. People gain traffic through commenting on blogs and this is done all over the internet by bloggers. Research this to know more before you accuse people.
@ Paul I am sorry for taking this away off topic but just wanted to clear my name so to speak with allegations here.
My apologies and hope you prevent many others from falling victim to this Google Money Tree.
Sincerely,
Jamie Boyle
3:05 am
Hi Jamie,
We've gone off topic a few times here, so no problem. It all eventually comes back to the core discussion.
Joy, if you can send me the link to the Google PayDay site you're talking about that would be great.
You can send it through this feedback form.
1:45 pm
Paul…
I sent the link for GooglePayDay…
I can't wait to see what you find out from this one.
Thank's Joy
6:21 pm
Thanks Joy,
I got it.
Kids are home for the holidays so I'll be slower, but happier.
Paul
7:17 pm
What a great reason for being slower – I'll watch for you post when you have time ….Enjoy Paul
HAPPY & BLESSED HOLIDAYS TO ALL !
From: Joy in NY
9:34 pm
Thanks for this valuable info. I for one am not too fond of reading how-to manuals, much less eye-straining, lengthy legal B.S. of T&C's. So is this really related to Google or are they just using their name? If it is Google, they're so big and visible, can't the goverment monitor their spin-offs closely? Again, many thanks for your tip
11:22 pm
IF DAVE IS STILL READING OR ANY OTHER ATTORNEYS THAT ARE WORKING ON THIS CASE. I HAVE THE PAGE SAVED TO MY COMPUTER. THEY ARNT AS SMART AS THEY THINK. WHAT THEY HAVE DONE IS DISABLE THE RIGHT CLICK SAVE. PLEASE EMAIL ME FOR MORE INFO. AND PLEASE NO ONE BUT ATTORNEY. I WILL BLOCK ALL OTHERS. nhawkins2@cox.net
12:26 am
Thanks, Nicole.
Also, people can still use JingProject.com, CamStudio.com, or if they already have it – Camtasia – or on the Mac ScreenFlow.
Then there's always basic screenshots.
12:27 am
Kat, this company is just using Google's name. Read some of SanJoseMike's posts about that.
1:13 am
I have the url saved that goes to the internet.
1:14 am
to the screen for evedence again them. it's not just a screen shot.
1:15 am
they know bcz they try to acess my computer when i go to the link now.
2:14 am
Great, Nicole.
4:18 am
I paid $1.12 for shipping and $11.65 and received nothing. I will be phoning my credit card co. in the morning. Thanx for the info, and please supply me with any other things that may help.
Thanx Beth
4:21 am
Hi Beth,
I can't think of anything that we haven't already covered that would help you.
Sounds like you need to initiate a chargeback with your credit card company and ask them about blocking future charges from the company.
I know it's a superbusy time for everyone, but there are also instructions in the original posting about how to file complaints.
3:34 am
hey everyone!,
i was dumb enough to start this and got an account with Google money tree i am afraid they are going to take the $70+, is there anyway i can cancel this?
6:00 am
Carol, I wouldn't be too hard on yourself. Look at how long this discussion about GoogleMoneyTree is and all the other people who are in the same boat.
How did you pay for the GoogleMoneyTree kit?
9:21 am
Like so many participating in this discussion, I came SO close to falling for this scam, but thought I should check to web to see if anyone was exposing it as a fraud. Thank you so much for all the work put into this site, to help the rest of us. If I'm reading the last several post correctly, some of you are having trouble accessing the "GoogleMoneyTree.com" web site or are directed to a site with a new name. I was just on the site. Here is the address used on Facebook, with the link to GoogleMoneyTree's site:
http://peoplemakingmoney.net/stories2/?p=1
I hope this helps and isn't redundant.
9:38 am
Thanks Vickie!
No, it's not redundant.
We have a LONG list of sites similar to it in our discussion of a site called BradsMoney.com here.
4:47 pm
i payed by credit card.
5:46 pm
I purchased the free handle of 3.88 dollars on 12/12/08 nut now I check in my statement online and I saw amazed they charged me 72.21 dollars….I called my bank to alert them google money tree has debited to my CC an amount they didn't warned me and I have not authorized….I will put a complaint ….the bank will reimburse my money and they told me if I was charged again call them…stop these fraudulent bussiness…
11:42 pm
Kudos to you Admin.
After I read several postings, here, and your eloquent and sincere responses, I am renewed that descent people still do exist in the U.S.
BRAVO, Admin and thank you.
The service you provide is truly a gift from you to us, thank you.
If you reside in the State of Washington, I wish You and Yours well during the current (24 Dec. 2008) weather conditions.
I also wish You & Yours, a very Special Merry Christmas & a Happy Happy New Year.
Dennis
1:02 am
Thank you, Dennis and Merry Christmas, Happy Holidays and Happy New Year to you, too and to everyone else here as well.
2:28 pm
i just want to know how did you go about getting your money back.Or did you ever get your money back? i have just been charged for $72.21 from my credit card.that would me a great help thanks so much!
7:25 pm
Janice,
You need to call your credit card company and put the charge into dispute.
Now the part I'm not sure about that I'm looking into is if you are going to have to initiate a charge back every month – that's something you'll need to check with your credit card company about.
Since, I'm not an Attorney I can't give you legal advice around that part, but I DO know that many individual states have their own laws around negative option marketing.
10:27 pm
here is the copied terms…if they dont like it tooooo bad
I wanted all to see this. I also am glad I do a scam check everytime an offer comes up like this…I am not out any money.
[Removed - I would love to be able to post them publicly, but see my comments below]
2:25 am
Headbone, as BIZARRE as it may seem copying the Terms even on this likely violates copyright law so I'm unfortunately unable to put them up. I know it's ridiculous and I DEFINITELY understand your good intentions in wanting them out in public, but for the reasons just mentioned I tend to only tend to pull out specific parts.
I see that you currently have the full terms up at your site. Initially I was going to point them over to your page with the full Terms & Conditions up, but unfortunately I think the safest route is to point people directly to the page on GoogleMoneyTree itself.
Click here for the full terms and conditions on the GoogleMoneyTree site.
4:05 am
Update: December 25th, 2008.
I have updated the original post to mention a specific clause within the GoogleMoneyTree terms of service titled:
"Here are a couple of AMAZING items from within that section:"
In which they threaten to take legal action and report you to the local authorities, the Interent Crime Center, etc. if you do a chargeback on their services under certain conditions.
I have also updated the original post as of December 25, 10:00 PM Central Standard Time to state:
"As of December 25th I am recommending people read the comments in this post AND on the blog, but consult with a legal professional as far as what their appropriate course of action should be in this matter."
And have included information about how to contact The National Consumer's League.
Here is the National Consumer's League information once again:
NCL
1701 K Street, NW, Suite 1200,
Washington DC 20006
phone 202-835-3323
fax 202-835-0747
email info@nclnet.org
Click here for a direct link to the National Consumer's League Contact Page
10:15 am
No prob..you can do as you please but I think that the terms and conditions are public domain since they are directed at us. The main page is copyscaped but the terms were not. Their sales info may be copyrighted but not the other. I really do not care what they do as they are just scamming low lifes. I was only putting it up for all to see in it's entirety so the discussion could proceed with reference. Link back if you want, you won't be in any trouble as these folks are already drawing enough bad attention their way as it is. Did you go into the "whois" data and find the actual owner? Probably using the privacy register to cover themselves.
12:50 pm
Thank you so much for getting the warning out. I fell victim to the charges ($72.21×2 months), and they specifically told me on the phone that they would not refund my money so I ask for a supervisor and she said there was no supervisor, but she gave me an address to send my complaint and request. Here is the address I sent my letter and returned the CDs to:
Google Money Tree, 2375 E. Tropicana Avenue, Suite 8, Las Vegas, NV 89119
It has been a couple of weeks and I have had no response. I am so glad you posted where complaints can be filed and I will file everywhere I can. I thought it would be a reputable encounter but I am now notifying that it is a scam.
3:07 pm
Paul, I just read your recent post "recommending legal counsel as far as course of action." I think that is a very wise choice and excellent wording. Anyone who is not an attorney (I'm not either), should always have a legal disclaimer regarding that, and recommend consulting an attorney…
I do that all the time in my consulting practice. Every piece of advice I give contains that disclaimer. I have to admit that sometimes I come very close to practicing law…
I have not had any problems using the disclaimer. It is the correct choice.
sanjosemike
3:24 pm
Thank you for posting this information. I almost made a very bad mistake and sent for the Google Money Tree. It is too bad that people cannot be honest. We as a people, as a whole is going to have to start fighting back and make it very bad for these practices to continue. This one for sure should be made into a hight profile case. Has anyone contact the media yet, like FoxNews?
3:26 pm
Contract wording on "chargeback options"
I noted this wording: (allegedly from googlemoneytree)
"Charge backs and Reversals
We handle all charge backs and reversals as potential cases of fraudulent use of our services and/or theft of services. In cases where we have provided a service and we have verified that a client has received a kit and/or received a password to our site(s), whether or not they have used the site in any way, possible actions taken by the company may include disabling access to your account, filing a complaint with the Internet Crimes Bureau or local authorities, or reporting the incident to the appropriate authorities in your state to investigate theft of services. All cases of chargeback requests will be vigorously fought by the Company. Please be advised that all activity and IP address information is being monitored on the site. This information may be used in a civil and criminal case against a client if there is fraudulent use or theft of services."
from sanjosemike:
This wording is very troubling. A chargeback is not necessarily fraud. People change their minds about services and purchases. For example, some states have "cooling off periods" that allow consumers to get a complete refund without prejudice if they change their minds within a defined framework of time.
The wording from googlemoneytree does not account for the differing state laws involved in transactions of this kind. That alone might make the statement moot and not applicable in your state. For example, I highly doubt that their statement would be enforceable in California. (Please note that I am not an attorney, and if you have specific questions about my post, please consult a licensed attorney).
If a customer does not want my services, it is pointless to try to FORCE them to pay for future services, commodities or goods. Every business gets burned. It's part of doing business.
Once I offered a radio I removed from my Camry for sale on ebay. It required an expensive wire bundle to install (which I was not selling). I disclosed this, and (not surprisingly) was unable to sell the radio. It's still in my garage.
So-be-it. I was honest and I couldn't sell it. But I'm not going to cheat anyone. Life is short. I'm a very lucky person and have what I want in life already.
Not disclosing would have put 400 dollars in my pocket from somebody who would have had to spend another 500 dollars to put in the radio in their car.
I will not do that. As it turned out, one potential buyer was in our armed services, who had just come back from Iraq, putting his life on the line for ME.
sanjosemike
4:28 pm
Hi Sanjosemike,
Great to have you back in the discussion.
I had noted the differing state laws around negative option marketing as well and I'm going to try to make them more easily accessible.
Deceptively implemented negative option marketing is a HUGE problem right now – especially online and I'm starting to believe that the best way to go after it is to try to cut it off at it's knees and that does NOT necessarily mean the companies that create the offers themselves…
I think one of the BIGGER problems has to do with the MAJOR affiliate networks that continue to run the offers and encourage their affiliates to run these types of offers.
Fortunately there are numerous tools these days that can automatically identify the larger affiliate networks an offer is being run through.
So maybe part of the solution in general is to post the affiliate networks that are running troubling offers and give the contact information for people who want to complain to those networks.
It's a bit of a nefarious situation because the entity that is really the major driver in creating the chaos – the affiliate networks that drive the distribution of the products – is also the one that is MOST outside of the limelight and that the average person probably doesn't even realize exists.
6:25 pm
I'm filling a complaint with the Internet Crime Complaint Center. They need the IP Address and Server for Google Money Tree. Where do I find this? I do not see this anywhere on the web site. Also, may I place a referal back to this website (WorkAtHomeTruth.com/blog).
This is what is asked on the Internet Crimes site. . . "Are there witnesses or other victims to this crime?
If yes, Please provide names, addresses, phone numbers, email addresses, and/or websites of where additional victim lists can be found."
Of course, I'll not refer them here if you prefer that I not. I understand.
Thanks,
Sonya
7:07 pm
Hi, Sonya
Yes, you may link to this site. That's perfectly fine.
You can get the server information for GoogleMoneyTree
using the Whois lookup at the link below:
http://member.dnsstuff.com/pages/tools.php?ptype=free
I looked it up for GoogleMoneyTree and the servers are listed as:
NS1.BLUEHOST.COM
NS2.BLUEHOST.COM
You can use the tool below to find a website's IP:
http://tools.web-max.ca/findwebsitesip.php.
I looked it up and the IP is 74.220.219.70
12:46 am
The number that showed up on my credit card statement is 888-7606767 for both the $3.88 and the $72.21 fee. i called this number and got a recording that said their business hours are 8-5pm mountain standard time Monday thru Friday so I will have to call Monday. Thanks for the heads up. I will then be over the seven days but they already charged my card for that monthly fee. What a ripoff.
1:05 am
Sandy: I have filed with Fla and Nev Attorney General office and FTC. Any update on this situation?
Thanks
1:12 am
have you had any luck "pushing" them?
1:47 am
Donna,
I'm not sure exactly what your question means and who it's directed towards. Can you let us know?
2:54 am
There is an ad for this on facebook, someone ought to get them to remove it
3:20 am
Lee Anne,
That did work when people complained to Google about misleading "Data Entry" ads, so it's definitely worth a shot.
I'm not sure how FaceBook's advertising works, but I know with Google Adsense the ad displays are algorithmically determined based on the content of the pages it displays on which makes it extremely difficult to block specific ads – although that's more true when it actually hits websites on what's called Google's "Content Network".
The way these things works is like this:
1) Merchant creates a product.
2) An affiliate network strikes a deal with the merchant to get it's affiliates (marketers) to promote the product.
3) The affiliate marketer buys advertising (such as on FaceBook) or promotes the advertising through free means, etc.
4) The customer buys the product through the affiliate's referral link.
Often multiple networks are involved in step 2 above – with network A striking a deal with network B and sometimes even beyond that.
It seems that it would be reasonable to complain to the networks that agree to run the offers, but I'm not sure how that would really play out in the long-run as I've never seen that done before.
5:44 am
"December 10, 2008
dan @ 12:14 am
IF you do get all of those charges, call them and DEMAND a refund, they will push back, but stick to you guns and get them."
The above message was posted on Dec. 10 by Dan
5:51 am
Sonya has indicated that she is filing a complaint with the Internet Crime Center. I wonder how this has progressed? Can she provide an update? I don't know the date her comment was posted, but probably near Dec. 25.
Thanks
5:56 am
Oh, OK Donna.
Thanks for clarifying that. I understand now.
2:17 pm
Paul,
Thank-you so much for the information and for going a step further and looking it up for me. What a good guy you are! The more information that I can provide the better.
Donna,
This is the site that I found: http://www.ic3.gov/complaint/
”The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center.”
I have not filled the claim yet because I needed the information that Paul got for me. I have also already sent a complaint to the FTC and the Nevada State Attorney General. I probably will never see my money back; however I want to try to stop this from happening to someone else. The more people that will file complaints the better chance we have that they will go after these guys. Unfortunately, they will most likely just close up shop and move somewhere else with a new scam.
3:06 pm
Unfortunately I found this post just after clicking the submit button on Google Money Tree. UGH. I called my bank to dispute the charge but they can't do anything until it is posted and even then she said I have to talk to the vendor about it. However, I was told by the woman at the bank that any pending transactions will go through, but no additional charges will go through if I claim my card as lost unless I update the vendor with the new card information. So I cancelled my card and am waiting for a new one. At least right now, I know the $70 charge won't go through at I lost the $3.88 if at worst case Google won't cancel the account.
7:29 pm
They are even using other people's successes to con their victims now! http://www.shoemoney.com/2008/12/26/google-money-tree-scam-hydra-affiliate-network/
8:13 pm
Near as I can determine from reading all these entries, we don't stand much of a chance to get our money back. However, I encourage everyone to file a complaint with the Better Business Bureau, the FTC, Nev. Attorney General and your own particular State Attorney office. And, by all means, cancel your credit card because it like you will be charged $72.21 a month from now on. Maybe if enough of us complain and file complaints something will get done.
11:45 pm
Sonya, you're welcome.
Donna, I couldn't agree more. I know people have been really busy during the holidays and I'm sure for many there are other stressors going on right now, but even if you have to wait until after the holidays I would strongly encourage people to follow the complaint procedures we've listed here.
Amy, just to clarify one thing again – GoogleMoneyTree is not affiliated with Google at all and are almost certainly using the Google trademarked name without Google's permission.
You might want to check out the site HelpWithMyBank.gov which we listed earlier.
1:24 am
don't count on your credit card company getting your money back for you in all cases – I was told – even though I never received a service (not google cash but another marketing scam) that the company's bank would not accept chargebacks – so be careful.
2:14 pm
Last night I received another call from Google Moneytree trying to welcome me to their service. What worries me is that this is the THIRD one since I cancelled the service. Each time I tell them to remove my number and not call my home again. BTW – The caller ID comes in from something called International Business Mentoring.
3:32 pm
CHARGEBACKS ON YOUR CREDIT CARD
A number of posters here outlined methods to try to get their credit cards to authorize (at least one) chargeback. Others have said that their bank would not issue a chargeback. That is what scams hope for, a real source of "one time" money that they will never have to return.
As everyone knows, banks are also in real trouble now, and therefore are unwilling to take the hit for YOUR mistakes. Banks take huge hits for fraud as it is, and are unwilling to take more.
But there are some things you can do:
1. If you have excellent credit and a high FICO score, most banks want to still keep your business. If you don't know your FICO score, or what it is, now is the time to learn "money." It is never too late. Start researching this subject on-line. Do it today.
2. Ask to speak to the "manager" while you're on the phone…if you are refused the chargeback.
3. Tell the manager that you will "tear up" their credit card and stop using their bank. This is powerful, especially if you have saving and checking accounts with the bank.
4. While you're there, if you pay a yearly fee for your credit card, ask it to be stopped and/or refunded to your account. Also ask for the manager if you're refused.
Banks are a business, like everything else. They want your business. They want people with good credit to charge, because they will eventually get paid interest. They are not particularly "excited" ahout people who pay off their balances every month and pay no interest, but they "hope" that eventually even some of those people will start paying interest charges. It's that hope that keeps them wanting customers with high FICO scores.
Banks play the odds: "Give enough people credit, and some of them will start paying interest." It's just like Vegas. Get "bodies" to their table and eventually they'll win from many of them.
If you have credit problems, you might not be able to convince the bank to do the chargeback…but that doesn't mean you shouldn't TRY.
Never use inappropriate language on the phone when speaking with any representatives. Always be pleasant, but insistent. I learned this from a lawyer. When you are getting your own way, always be very nice. Change your voice tone only if you don't get your own way.
Remember: Being meak and subservient never gets you anywhere. Squeek clearly. Be heard. Demand respect and treat others with respect. Banks still want your business…
sanjosemike
8:42 pm
Has anyone seen this? One of those inventions I wish I would have thought of. Kinda like Crocs.
8:47 pm
Thanks again sanjosemike.
So according to ShoeMoney's post HydraNetwork.com is one of the affiliate networks running the GoogleMoneyTree offer.
Click here to read about HydraNetwork.com.
Here are some highlights from Hydra's "about" page:
in a row (2007, 2008)
10:58 pm
ops. same here. i decided to read the terms and cond. wow! more and alot money. i was line no no no. bye!
1:38 am
To my opinion about the best work at home programs, there is not one. Think about this, if a company says you will earn so much money with no hassle, why don't they give you everything free for the first 90 days. If it is such a proven program, you should be able to easily pay them back with the wealth that you make. If programs are so great, the service reps would not be there at the desk at 2am. If you really want to give any program a try, ask the service rep if they are on the program. If they say they are, they are more than likely a sales rep, then ask them if they have made their wealth. If they say they have'nt, enough said. If they said they have, what in the @&#(* ARE YOU DOING THERE?
4:19 am
It is these types of billing practices that will keep me from doing business over the internet with a credit card. I got caught in a similar web and it took many phone calls, letters and time to get these charges to stop and to reverse what they charged to my card. It only takes a few bad apples to discredit what may have been a good program.
3:28 pm
I guess we all live and learn and this is not exactly the first time I have been burned. However, my bank has a possible solution to "letting the company charge your Credit Card." Unless you want the name of the bank, I won't get commercial (there may be others that provide the same service). However, at the time of entering my CC info, I can click a few buttons and get a "temp" CC with all the necessary information to purchase something from my bank. I can indicate that it is a one time charge or mark it for a specific number of charges. Might be a little cumbersome moving from screen to screen, but it would have saved me $72.21. If you want to know the name of the bank, email me. I haven't tried it yet, but will.
Donna
10:57 pm
Imagine my surprise when I checked my account balance, while 800 miles from home, to find a $72 charge on my account. This is my gas money to get back HOME ON. I called the 800 number only to find out they are only open from 8 to five, week days ONLY. I never received the "package" they said I was paying the shipping for and the password they sent me in an email never worked. This is fraud, at best, with a little case of theft included. I guess that is how you make money in this business. Just take other peoples hard earned money. What a rip off.
12:59 am
It's Attorneys General, not Attorney Generals
6:35 am
Yes, thanks Jo.
I continue to make that mistake – someday I won't. LOL.
I'm wondering if you can clarify. If not, I have an attorney friend who worked in one of the AG offices I can ask.
On the NAGG Attorneys General list they list EACH STATE as "Attorney General" but the entire list as "Attorneys General".
I think you're referring to this sentence:
"Click here for a list of Attorney Generals. If you plan to file a complaint with the Attorney General you should file in your own state AND the Attorney General of the state the company is in – which looks to be Nevada."
12:00 pm
I knew this was to good to be true… easy money like that, such scams out there. If anyone knows of true and believeable sites, let us know!! thank you!
6:27 pm
Sooooo, has anyone pointed this operation out to Google??? I'm sure they'd be delighted to know their 'good name' and logo is being used without their permission?
I filled out the first page on the basis of seeing the Google brand (thinking it was actually Google approved since "no one would be stupid enough to use it without permission"). Then I got to the part where they ask for money (always an alarm bell after someone says "free") and read the fine print. I could see them charging a *percentage* of what you make — that'd be fair for finding all the opportunities. But charging a flat rate that high is indicative the owner makes most of his money from the membership fees. You'd only need 10-30 people subscribed to be making middle class money for nothing.
Amway: the Horror part 16
7:39 pm
WOW; I was just a few moments away from entering my CC info for Google Money Tree when I read the T&Cs. I've been burned before by "recurring fees" from some unscrupulous online merchants, so I was quite wary. Good thing I read them! I think you've all covered the major points, but another one I found interesting was that you could only cancel 7 days PRIOR to the billing date! If you only get 7 days to look at the package, not counting the mailing time (and if you ever even get the package), how is that possible? Everything else was fishy at best, but that one made me click the screen closed. Then I searched and found this site.
Good luck to everyone who got caught — I hope you find resolution in some way, shape, or form, and thanks SOOOOO MUCH for having this excellent discussion. Peace!
11:15 pm
Although "Google Moneytree" has changed the name of their website to "Internet Moneytree", I found out today that they also have a website called "Google Treasure Chest". In looking at both these sites I see that they have several addresses and phone numbers. I would like to be able to trace it back to where it began, but I guess that is impossible. I just can't seem to let this go. . .It was the first time I have ever been scammed.
I went to my bank today and spoke with a very nice lady who is going to help me with a chargeback. If you read in the T&C's it states that they will fight it.
11:24 pm
Sonya,
I am so glad you continue to fight this and keep us updated.
This type of marketing is becoming a HUGE problem on the internet and I am going to see if I can find out from the National Consumer's League what else we as consumers can do about it.
I'll be organizing a whole section of the site dedicated to Negative Option Marketing.
I don't have a problem with negative option marketing that is done VERY transparently (i.e. Book of the Month Club, Netflix, GameTap, etc.). But the kind of negative option marketing going on here is very troubling.
12:15 am
I noticed that i have a fraudulent charge from this company on my checking account. I suggest to anyone and everyone to look closely at your checking account even if u did not go to this site!
8:40 am
NOT AGAIN!!!! Ok, this is my fault! After being scammed sooooooo many times! You think I would learn! I just signed up for this, quess I did it backwards once again with the research!
I think I have tried about everything that sounds to good to be true, also still involved with afew that I am unable to get ahold of. Lawn Chair Millionaare? WHOOOWHOhas anyone else tried this? I would GREATLY appreciate any information/help! I have a legit job, if I were in a different area I would do GREAT! THere are so many demonstartors here it is very hard to sell my product, or to get my website out there. Tried it with Ebay not knowing the company I sell for does not allow Ebay auctions with there name? Not sure why? There are several people saying they wish I could come back with more? Basically I did do ok with ebay and my candles, now knowing it is against policy? So with this 7 days free? I paid then read the faqs and desided to do a searh, what exactly is this seventy two dollars and twenty two cents 4? Like how they spell it out!! Sorry for venting, I am so tired of losing money like this, I seen Google and thought it would be something LEGIT!!!! WRONG as I am now reading!
9:30 am
Jen,
Like I've told so many other people here, I would not be so hard on yourself.
GoogleMoneyTree claims that the 72.22 is for access to their online membership site and that they would send you login information. I'm curious as to whether or not you got that from them.
Regarding LawnChairMillionaire:
I would recommend you avoid LawnChairMillionaire. I can't go into detail right now, but if you want more information let me know.
Two questions about your eBay Auctions/Candle selling comment:
1) You say that the the company you sold the candles for does not allow eBay auctions with their name. Does that mean you CAN run the eBay auctions to sell their products, but you just aren't allowed to use their name?
2) We're your sales mainly dependent on using the company name in the listing?
Finally – and this applies to anyone – we have "not recommended" lists up here:
Not Recommended – including the A-Z list here:
Not Recommended A-Z.
However, I recommend you always check ALL lists as we sometimes get behind on updating the A-Z list.
Unfortunately, it's not always possible to give detailed explanations about why a product isn't recommended, but if you feel you need more information about a specific product on the list, you can ask for a more detailed explanation through the feedback form here and I can give you a more detailed explanation after which I'll post the information to the blog and then link to the more detailed explanation from the listing on the "not recommended list".
4:11 pm
Aside from the recurring charges, are their remaining claims that you can make so much money true? How does the plan work?
4:34 pm
Is there anything legit out there?
5:37 pm
I am very greatful to you. I had submitted my information already and had been granted access to their members page for registration. But after reading your blog I called 866-870-4257 spoke to their rep and he cancelled my order immediately but told me that the shipping fee would not be refundable. I then read to him their "No Hassle Money Back Guarantee" statement and he then told me "I will refund the fee only because you mentioned the statement". In other words had I not mentioned to him their guarantee he wouldn't have automatically refunded my money. Although the ad doesn't state that the "guarantee statement" has to be mentioned to be warranted a full refund. Go figure, they always have a way to try to scam people even if is $3.88 at a time…. Thanks again!
6:24 pm
You're welcome, Katy.
And thanks for the tip about mentioning the "No Hassle Money Back Guarantee". I'll put that at the top of the page here.
Just to be on the safe side, I would check your credit card statement and make sure they refund the money and also to make sure they have stopped the recurring charge.
Again, I'm recommending that just to be completely on the safe side.
7:11 pm
Paul,
I just finished talking to a CR from my credit card and I had her note in the account the cancellation number given to me by the Google Rep and I also told her also to notate as well of any future charges from "G Money Tree".
She told me that this was a good approach on my part. I recommend to anyone who calls Google for a cancellation and refund of their fee to ask for the cancellation # and have this information notated in their credit card's record. Thanks!
7:17 pm
Thanks for the additional information that should help the rest, Katy.
I'll post it at the top in a bit.
Right now, my 4 year old daughter is taking over the computer because she wants to play on PBSKids. LOL.
8:54 pm
thank you, i almost ordered it !! while i was trying to locate my credit card i decided to look it up and all these complaints about google money tree came up !! close call, i would have been furious if they hussled me out my hard earned money. something needs to be done about those people.
9:16 pm
PS. I just noticed the programs that you do recommend. thank you!!!
9:33 pm
You're welcome, Jason.
The other thing we try to do for the products that we recommend on the site is make sure that if there's a "Money-Back Guarantee" that it's actually easy to GET your money back.
We've not had a problem with any of the products we recommend regarding that. But if some reason we found out that there was we would move it to the "not recommended" list and then link to a blog post about it.
12:57 am
Why doesn't "GOOGLE" go after them. By using that in the name it gives them some type of legit air about the product. I would think "GOOGLE" would take issue with that.
6:28 am
Hi
I just discovered this site because I don't know what the owner did – but it's the very FIRST topic that appeared on my page (GoogleMoney Complaints) when I looked up googlemoneytree today – because last night I bought the $3.88 kit and I wanted to log in again today to figure out what I hadn't last night. Innocently I had also written them because I couldn't find what it was I was supposed to do. But I received no answer today. So still innocently I ran my search… and found salvation
I am not used to these auctions (my husband figured that out today). Of course I didn't pay attention to the Terms & conditions – eeek I never do! I hate sales, I have nothing to sell, etc. I was led to believe I just had to do some searches on the net for them, google. Some kind of monotonous but useful stuff… eek and eek,tonite being New Year's there was nobody to answer my call, so I'll try tomorrow and most certainly Friday – I have been saved by all you people who found this out before I did. How could Facebook advertise such trash!? It is insane ! YET ONE THING IS GAINED: I have discovered a great site: an honest one. That's worth a lot. Who knows? Maybe I'll find an honest work from home job. And now, I'll see about joining the others in my complaint… many many thanks for making this my happy new year!
5:52 pm
WHEW. I'm sorry for all your headaches, folks…but you just saved me from a big one of my own. Thanks.
3:05 am
If its too good to be true, then it's too good to be true…nothing is free in life..
4:15 pm
Be Aware – They will not count your cancellation if you do it during a call they place to you as the terms state you have to call them within the seven days: On 12/16, I agreed to the "Google Money Tree Kit Free" and "Shipping & Handling": I received an email re their website but did not access it thinking I would check out my kit when it arrived. I received what looks like a CD and have not opened it. I was surprised to receive even that because on 12/19 I received a phone call from Google Money Tree following up. When I understood more fully what Google Money Tree was I told the woman I was not interested. She assured me that nothing had yet been mailed and that I have not been charged. I received the cd in the mail and checked my account for the $3.88 and discovered I had been charged 72.21. I called them and was told that the terms state I needed to call them within the seven days; that though they called me during the seven days, it did not count and the 72.21 would be non-refundable. I am now disputing it with my charge company.
4:29 pm
That's unbelievable Donna.
I REALLY hope everyone is filing complaints with the regulatory agencies and law enforcement or at least considers doing so.
7:57 pm
Hi – I heard about these creeps the day I signed up for their kit. I emailed them because I had a question; they did not reply. I wrote at 8:33pm on the eve of the 30th – they are on mountain time, I think. Anyway yesterday was a holiday I couldn't reach anyone. Today the very "nice" Bob didn't seem surprised I was cancelling, he found me right away and canceled me BUT "the post office already went ahead and your kit is on its way" – I asked how since it was a holiday and he told me it was electronically blabla sthg… and I lost my nerve – so i called back with my cancellation #, spoke to 'joe" who put me on hold for a LONG time. Then he came back saying it was done. I asked if I needed a # for THAT, but no just to check with my bank in 5-7 business days… they sure were quicker "mailing " the stuff which I ams sure I won't get… it will be interesting to see,no?When "joe" offered his employee ID I said no, I think it was enough: I am sure people are canceling around the clock. Now : filing a complaint! Thx to you all!
9:07 pm
Nothing in life that promises millions/wealth/women/cars/etc.. is free. Learn your lesson. Use the same tools they advertise will make you money, to do your research. If you fell for this, then you deserve the loss. A wise man learns from other's mistakes, a fool learns from his own.
9:17 pm
FILING A Complaint with Sandy's:
"The phone no is 1-877-382-4357 ftc.gov, The FBI ic.3.gov Phone no. 1-800-243-0600. File your complaints with mine and they might go to jail or at least have to refund our money. Also the FTC said we could go to our local state government website and file a fraud complaint wit