Google Money Tree complaints

12/10/2009 – It was great to see everyone pitching in to help everyone on this. It’s time for me to get back to providing people with real home business ideas.

Update 7/21/2009 – I apologize for the delay in getting this up. I posted it separately, but should have posted it here:

Federal Trade Commission v. Infusion Media, Inc., a corporation, also d/b/a Google Money Tree, Google Pro, Internet Income Pro, and Google Treasure Chest, West Coast Internet Media, Inc., a corporation, also d/b/a Google Money Tree, Google Pro, Internet Income Pro, and Google Treasure Chest, Two Warnings, LLC a limited liability company, Two Part Investments, LLC a limited liability company, Two Part Investments, LLC, a limited liability company; Platinum Teleservices, Inc., a corporation; Jonathan Eborn, individually and as an officer of Infusion Media, Inc., Two Warnings, LLC, Two Part Investments, LLC, and West Coast Internet Media, Inc.; Stephanie Burnside, individually and as an officer of Two Warnings, LLC, Two Part Investments, LLC, and West Coast Internet Media, Inc.; Michael McLain Miller, individually and as an officer of Infusion Media, Inc., Two Warnings, LLC, and Two Part Investments, LLC; and Tony Norton, individually and as an officer of Platinum Teleservices, Inc.
(United States District Court for the District of Nevada)

Update 4/29/2009 – On April 24, 2009 the Texas Attorney General filed charges against the owners of Google Money Tree for operating a fraudulent Work-At-Home Scheme:

AUSTIN – Attorney General Greg Abbott today charged two Utah-based defendants with operating a fraudulent work-at-home scheme. The state’s enforcement action names Infusion Media Inc. and Jonathan D. Eborn, whose “GoogleMoneyTree.com” promised six-figure earnings for conducting specialized Google and Yahoo Internet searches

According to investigators, the defendants promised big payouts in order to convince Web users to spend $3.88 on shipping and handling for a “free kit” that supposedly would show them how to make money from home. Those who purchased the kit were later surprised to discover they were being charged $72 a month by the defendants.”

“According to the state’s enforcement action, GoogleMoneyTree failed to clearly inform purchasers that they had been enrolled in monthly memberships and had only seven days to cancel their trial membership. Purchasers who failed to cancel within seven days were automatically charged $72 on their credit card statements each month. In addition to the unexpected credit card charges, customer complaints obtained by state investigators indicate that GoogleMoneyTree failed to actually send the “free kit” and refused to honor customer refunds.

The state is seeking an injunction, civil penalties of up to $20,000 per violation of the Texas Deceptive Trade Practices Act, as well as restitution for purchasers. Texans who believe they have been misled by similar business practices may file complaints with the Office of the Attorney General toll-free at (800) 252-8011 or file complaints online at www.texasattorneygeneral.gov.”

Update 4/11/2009 – Another version of the site – Google GoldMine seems to be using the new, better disclosure referenced in the 3/25/2009 – at least the version I saw was.

Update 3/25/2009: I just noticed that Google Money Tree has changed how they disclose the terms of their offer since I last looked at it. The new disclosure of the monthly charges is SIGNIFICANTLY better than it has been previously. The terms of the 7-day trial are in the big “100% Satisfaction Guarantee” box directly to the left of the form where you enter your credit card information.

There are a couple things I personally still don’t like in the new version is that the monthly charges are written out instead of done numerically. I.e. the text is “After the trial, you will be charged seventy two dollars and twenty one cents a month” instead of “After the trial, you will be charged $72.21 each month.” Also, it would be nice if the heading of the box would be something like “Important Details About This Offer”.

But I don’t want to take away from the fact that they’ve vastly improved the disclosure of the terms of the trial offer.

Update 2/26/2009: Despite various improvements, Google Money Tree still has complaints rolling in about various issues.

Update 2/6/2009: Since this was originally posted Google Money Tree  has made significant improvements (in my opinion) to their sales process.

If you are going to post a comment – and are able to do so – please post the original date that you ordered Google Money Tree as it would be interesting – and could be helpful – to match those dates up with the version of the Google Money Tree sales page that was current at the time.

Note: This is NOT an endorsement of Google Money Tree, but an acknowledgement of improvements (again, in my opinion) that were made.

End 2/6/2009 update.

I just noticed some complaints about Google Money Tree – about some surprise charges.

1/19/2009, 2:40 Update: Important – WorkAtHomeTruth has NEVER recommended Google Money Tree and still does NOT recommend Google Money Tree.

Here is the original post about GoogleMoneyTree:

Ding dong. I was pretty sure this was an example of “hidden negative option” marketing. That’s when a company ignores FTC disclosure proximity suggestions and tries to hide the fact that you’ll be billed unless you cancel (for some strange reason they don’t want to just tell you that up front…hmmm…).

So I decided to walk through the Google Money Tree order form (using b.s. info of course) to see how they have their sales process set up.

Page 1 was the usual stuff – personal contact info but no credit card.

Page 2 – this is where the fun begins:

Right where you enter your credit card number GoogleMoneyTree puts:

  • Google Money Tree Kit: Free
  • Shipping & Handling: $3.88

This is where it gets good (or bad depending on how you look at it):

Right to the left of the form where you enter your credit card GoogleMoneyTree has this bold proclamation:

“No Hassle Money Back “Guarantee!
If you are not 100% satisfied with the kit,
simply call our dedicated customer service #
(located in the USA!), and we will immediately
refund your shipping payment… no questions, no hassle!”

It almost makes it sound like the only reason why you would ever really need to contact GoogleMoneyTree’s customer service about billing would be to get your shipping payment refunded…wait, it actually DOES make it look that way.

But lo-and-behold. If you click on the Terms and Conditions Link – the one that states:

“I Agree With the Terms and Conditions” (which has the checkbox conventiently pre-checked for you…awwww…aren’t they nice?)..

And look under the “Shipping & Other Fees” section you’ll stumble onto the following:

“After seven days, if you choose not to cancel you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googlemoneytree.com membership.”

That’s cool…wait…No it’s not!! Why couldn’t GoogleMoneyTree just tell me that on the main page? Oh they could have.

For some “odd” reason GoogleMoneyTree didn’t want to do that. I wonder why not? I really wonder…well, not really.

Can someone explain to me how this scenario is materially different than the one discussed in this recent FTC Settlement:

“Free Software CD” Internet Operation Settles FTC Charges

Here’s a tip from Katy about getting the company to refund even the shipping charge – although I would still confirm that the company follows through and actually DOES it (to see why, I STRONGLY URGE you to read about Sonya’s experience in the discussion):

“I am very greatful to you. I had submitted my information already and had been granted access to their members page for registration. But after reading your blog I called 866-870-4257 spoke to their rep and he cancelled my order immediately but told me that the shipping fee would not be refundable. I then read to him their “No Hassle Money Back Guarantee” statement and he then told me “I will refund the fee only because you mentioned the statement”. In other words had I not mentioned to him their guarantee he wouldn’t have automatically refunded my money. Although the ad doesn’t state that the “guarantee statement” has to be mentioned to be warranted a full refund.”

Update: Since so many people have posted complaints here I’ve decided to go ahead and post a link directly to the FTC Complaint Assistant site.

Click here for a list of the Attorneys General. If you plan to file a complaint with the Attorneys General you should file in your own state AND the Attorney General of the state the company is in – which looks to be Nevada.

You can also file a complaint with the Better Business Bureau using the BBB Online Complaint System here.

Update: More information from Sandy who commented and has already filed a complaint: “The phone no is 1-877-382-4357 ftc.gov, The FBI ic3.gov Phone no. 1-800-243-0600. File your complaints with mine and they might go to jail or at least have to refund our money. Also the FTC said we could go to our local state government website and file a fraud complaint with them also.”

For additional information on filing complaints, please visit the complaints section of our friends at EagleResearchAssociates.org.

Update 2/1/2009: Google Money Tree has made more improvements to its order process. Of special note is the fact that the checkbox on page two next to the Terms and Conditions agreement is no longer pre-checked.

Update 1/19/2009, 2:40 PM – The complaints about Google Money Tree continue to roll in (note, this update was made after the 1/19/2009 update directly below about the improvements to the order process)…

Update 1/19/2009 – Google Money Tree has made sigifnicant improvements to their order process. There are still a couple details I’m not crazy about, but it’s good to see the changes they made. The second page HAS been changed to state the terms of the offer on the left side now which is a HUGE improvement, HOWEVER the checkbox for the Terms and Agreement is STILL prechecked and the pricing is WRITTEN OUT instead of being displayed in numerals – I’ll be interested to see how that plays out. I’m going to ask about that at the National Consumers League blog about that as I’m not sure what to think of that.

The ABOVE is merely information on changes GoogleMoneyTree has made – it is NOT an Endorsement or recommendation of the GoogleMoneyTree program.

Update December 25, 2008…Happy Holidays & Merry Christmas? Take a look at the link to their Terms and Conditions on the Actual GoogleMoneyTree site which you can find here.

Here are a couple of AMAZING items from within that section:

  • “We handle all charge backs and reversals as potential cases of fraudulent use of our services and/or theft of services”
  • “In cases where we have provided a service and we have verified that a client has received a kit and/or received a password to our site(s), whether or not they have used the site in any way, possible actions taken by the company may include disabling access to your account, filing a complaint with the Internet Crimes Bureau or local authorities”

As of December 25th I am recommending people read the comments in this post AND on the blog, but consult with a legal professional as far as what their appropriate course of action should be in this matter.

NOTE: The above is NOT an endorsement of GoogleMoneyTree – it is merely information about the changes they’ve made since this discussion first started.

I highly recommend you contact The National Consumer’s League.

You can file a complaint with them using the form here:

National Consumer League’s Fraud Center Online Complaint Form

Their contact informaion is below:

Contact NCL

Write to us at:

NCL
1701 K Street, NW, Suite 1200,
Washington DC 20006

phone 202-835-3323
fax 202-835-0747
email info@nclnet.org

Click here for a direct link to the National Consumer’s League Contact Page

I would still suggest you follow the complaint procedures outlined above.

Also, please note that may of the websites listed in our discussion of BradsMoney here have promoted GoogleMoneyTree OR are still promoting it.

Additional tips: If you want to get a FULL version of any web page that involves entering your credit card details, you can use the free service BrowserShots.org

Obviously, Google Money Tree wasn’t people’s path to a work at home business. However, what will also be interesting is to see if the FTC becomes interested in the types of marketing tactics like Mass Money Makers, Online Income Solution, and Paid to Place use raises any eyebrows at some point.

Other Warnings:

Comments

  1. Heidi Clark says:

    Thank you for posting this!!! I was just about ready to spend the minimal $3.88 and hadn’t picked up on the hidden $70+ expense.

  2. admin says:

    You’re welcome Heidi!

  3. aw says:

    I thought sure I will send for it. Then I hit terms and conditions. Wow, glad I did. They did a fine job hiding this information and hope you are too lazy to click and read.

  4. VINCENT MARTIN0 says:

    I guess you thought i was crazy, but i never saw all that other information you gave on the subscription form thanks Vincent Martino

  5. Rick Phinney says:

    Thank you so much for this post. I just spent 15 minutes on the phone with my bank trying to find somekind of contact info for this company as I ‘ve been charged twice, already without knowing what this was for or EVER having received a kit in the mail….I will now file a claim with my bank to get my money back….Thank you sooooo much for your help :0)

  6. admin says:

    You’re welcome Rick.

    In the future, I would HIGHLY recommend that if you order something online you order with a credit card as it’s typically much more straightforward to get your money back if you need to by using the credit card company’s chargeback procedures.

    Paul

  7. velma ashby says:

    I did send for the $3.88 free and overlooked the other charge so I guess I will be billed for the 70.00 I missed can I stop payment on my credit card thanks for the info
    velma

  8. admin says:

    I would try to call their customer service number and cancel BOTH the shipping and the monthly charges.

    If they don’t fix it within 2 business days, I’d recommend you initiate chargeback procedures with your credit card company.

    You’ll need to talk to your credit card company about whether you can block the monthly that’s coming. I think you may need to wait for them to charge first and then initiate a chargeback. I’m actually not sure on that point.

  9. laurie davis says:

    if u stop payment on the 3.88 or whatever it is would that stop them from making anymore transactions?
    thank you

  10. sylvia says:

    Thanks for the info. I got the email about this google money tree and saw that the kit was free…so I thought okay maybe i should do it because it was free, but then you have to pay for shipping. I was but then I was uneasy about it cause they really don’t tell you that at beginning so that goes to show you that there could be something else they could be hiding….so on yahoo I enter “google money tree” to see if I can find out how exactly this thing works befor buying it and I found this article about it. Thats where i found out about the membership fee you get charge.

    Thats crazy. Cause I really wouldn’t have read the term and condition section.

    I’m glad i didn’t. I knew that this was too good to be true.

    Thanks!

  11. admin says:

    Laurie,

    Are you saying you paid from your bank account?

    If so, you need to follow the instructions at

    Stop Bank autowithdrawals

  12. admin says:

    Glad to be able to save you from that heartache Sylvia.

    It’s kind of a pet peeve of mine – when companies put the recurring charge information in the Terms & Conditions.

  13. Gardner Daugherty Sr. says:

    Well just another example of the seemingly never ending trash on the internet, regarding scandulus biz-opps! It would be good for the souls of everybody that conducts business this way to remember three things.
    (1) We all will reap what we sow in the earth.
    (2) There’s a God in heaven who see’s it all
    (3) We will all stand before him one day and give and account for our actions.

  14. Dave D says:

    Thanks for the heads up.

  15. Good Day,

    I’d like to start by using this situation to point out that there are many individuals who do not know what they are agreeing to when they complete free or trial offers, much less anything else for that matter.

    How many times have you downloaded a new program or plug in and did not bother to read the Terms Of Service? People are so “Busy” that they don’t take a few minutes to actually look at what they are agreeing to. When you check the ‘I agree’ Box, ask yourself ‘What is it I am agreeing to?”

    If you make it a practice to always read a web sites / programs Terms Of Service information you will never be informed of “unexpected charges” or services later. You will know what to expect and when to expect it. You will know what to do and how long you have to do it in.

    Did you know that I have been earning an income by reading Terms Of Service? That’s right!

    No gimmicks, no tricks, no lie! You really can earn an income by reading the TOS (as we call it).

    Here is another example, from my log:

    I figured why not E Bay Profit Monster? Can’t hurt to see if they have anything new I can learn and branch out what I already do.

    So I clicked on this offer.

    It took me to the web profit monster website.

    Upon reading the Terms Of Service this is what I found:

    The trial period commences from the time you sign up and lasts for 7 days.

    Structure and Nature of Payment.
    There is a $5 non-refundable processing fee for your trial.

    An authorization for $94.00 will be automatically held by Web profit Monster and/or its subsidiary agents. This authorization you unreservedly agree to when you agree to participate in the trial offer.

    If you unsubscribe within the trial period only the $5.00 processing fee will be charged to your account, the remaining authorization for the service will be automatically voided.

    If you fail to unsubscribe within the trial period you will be automatically charged both the $5.00 processing fee and the monthly subscription fee of $14.83 billed six months in advance upfront.

    This fee structure is a non-negotiable provision of this contract and your financial arrangements with Web profit Monster and its subsidiary financial agents.

    See why it pays to read all terms of service, no matter what?

  16. Chris Boone says:

    Are there any legit “home-business” ops on the net?
    Is there a clearing house for the good ones or
    something like that?
    I’m a 59 out-of-work construction guy looking for
    sincere honest work from home. I am an artist with a website, but it’s my inexperience with the web
    that’s against me. I need a “real” home biz.

    Thanks so much for any help,

    Chris

  17. Dee Dee says:

    I was desperate to find help to support my family, I am just
    glad I read your warning notice. Me and my family thank you.

  18. admin says:

    Chris,

    I’m amazed I get that question so much. I think the problem is people are looking for “businesses in a box”. That’s NOT the way to go if you’re serious about building an online or home-based business – unless you are going to buy into a Franchise with protected territory.

    But unless you already have a ton of experience and really know how to promote a site, “Turnkey Websites” are typically a disaster.

    There are business plans for certain types of businesses and those can be fine. I’m going to be getting some of them up at the site here in the next couple weeks.

    My wife’s entire family are artists as well. Her mom studie with Max Beckman as he was teaching at Washington University when she went there.

    There have been several sites recently designed to allow artists to promote their artwork, but I haven’t had a chance to evaluate them. If you know of ones that shouldn’t be recommended, let me know.

    Of course, the other possibility is creating instructional products. It’s much easier to do this nowadays because there are services like Kunaki that allow you to publish DVDs on-demand and THEY take care of the creation, order processing and shipping.

    If you get to a certain quantity of sales you’d want to re-evaluate.

    A couple days ago I talked my friend Michael Brown into giving people at WorkAtHomeTruth the best price on his Niche Blitzkrieg course. He’s only allowed one other person to offer it at this price and the lowest it’s been available for to the general public has been $77 (originally it was $197).

    He’s put up our special pricing for Niche Blitzkrieg here.

    One BIG thing I recommend anyone look for in any home business product is SUPPORT and Michael has a forum for each step of that system where you can ask questions. He checks them and answers them once a day.

    A little warning here – I’m NOT talking about the kind of support where after you buy some product off an infomercial you get someone trying to upsell you into a “coaching” program for outrageous fees or where they try to figure out how much credit you have left and charge you accordingly (yes, the REALLY do that and they can be very subtle about how the extrapolate that information from you).

  19. Peter says:

    Thanks for the Info. Been recieving these e-mails about Google Money Tree these past couple of days, looked it up to see if it was as scam, but didn’t get any results. So I ended up waiting to see what someone else did. Glad I didn’t click the link to even go to their site.

  20. laurie davis says:

    Does anyone know what google money trees address,fax or phone number is? I want to cancel but dont have any info on them.
    I will never buy anything on the internet again.
    Just too desperate to survive in these times. I mean how do you cancel???????????????????????????
    Thank you

  21. admin says:

    Why it’s perfectly obvious…or is it? Hmmm….

    Now, I’m not a member, so maybe within the members area they have a GIGANTIC cancel button or a helpful FAQ section or something that makes it easy to cancel. I don’t know.

    However, I found the company contact information in the Terms and Conditions section that appear to be either written by tiny little elves or one of those artists like chinese micro-painter Jin Yin Hua who once painted an image of a giant panda on a single human hair using a single rabbit hair as a paintbrush.

    Anyhow, to the point…here’s the information I found out about how to contact the company:

    “If you have a question or complaint regarding the Site, please send an e-mail to support@googlemoneytree.com. You may also contact us by writing to googlemoneytree.com, Website Customer Care, 375 E Tropicana Ave STE 8, Las Vegas, NV 89119-6563, or by calling us at 1-866-870-4257.”

    I found it at the very bottom of the Terms and Conditions found at the bottom of this page at SafeDownLoadArea.com.

    And again at the very bottom of the Terms and Conditions found at the bottom of this page at
    DeliciousDownloads.com.

    And at the bottom of the Terms and Conditions on the GoogleMoneyTree.com site itself.

    Personally, I like when they have a gigantic cancel button within the members area. That tells me that a company is confident in their product. I’m guessing they don’t have that on this one, eh?

    You may have to follow the same steps that are suggested here regarding the case where Vincent Ferrari tried to cancel his AOL account – of course substitute “Google Money Tree” for AOL when following those steps.

    Here’s something interesting I noticed as well. In the order process for GoogleMoneyTree it states:
    “No Hassle Money Back “Guarantee!
    If you are not 100% satisfied with the kit, simply call our dedicated customer service # (located in the USA!), and we will immediately refund your shipping payment… no questions, no hassle!”

    But in the Terms and Conditions – under the “Shipping & Other Fees” section no less it states:
    “If you’re not satisfied for any reason, and cancel before the monthly charge is made, you will be charged only for the initial shipping and handling fee. Shipping and Handling Fees are not cancelable nor are they eligible for refund. No refunds of any kind will be issued after 7 days of any transaction date.”

    Did you notice the part that says “Shipping and Handling Fees are not cancelable nor are they eligible for refund”? My eyes must be going wacky-wonks. I could have sworn they told us that we could call customer service and they would refund our shipping payment. I think I need to make an appointment with my opthamologist.

    The point is that the Terms and Conditions is a legal document. I’m pretty sure that’s not true of the big bold statement in the order process stating “we’ll refund shipping” – seriously, you’d need to check with an attorney on that – although checking an your attorney would likely cost you more than $3.88.

    AOL account cancelation story:

    Note, the story just has to with how hard it can be to cancel recurring charges.

  22. Lilly says:

    According to Internic, this domain (googlemoneytree.com) was only registered for the first time in September, 2008. Meaning they’ve been in business for all of 2 months. Hardly enough time to merit the glowing “I struck it rich” testimonials on their site!

  23. admin says:

    A good thing to look at, Lilly.

    Although, in fairness to GoogleMoneyTree (after all they’ve been fair to us haven’t they – nevermind…LOL) – I run over 200 other websites and am a partner in Cagora.com, and in fact a lot of legitimate affiliates who set up their teaching sites are actually making their money from other websites.

    Come on. Let’s be fair to good ol’ GoogleMoneyTree, shan’t we? ;-)

    Technically the first registration of GoogleMoneyTree was back in 6-23-2005, but the person let the domain lapse on 6-21-2007. You can find that kind of info with the Silver or Gold version of DomainTools.com which sometimes can be useful, but not in this case.

  24. Justyna says:

    same thing happened to me. i got charged the $70. i’m pissed as hell. i called them and they won’t refund the money. they say it’s stated in their terms and conditions about the seven days to cancel. somebody tell me who reads the terms and conditions. the seven day policy should be on the front page prominently displayed. what they did was DECEPTIVE to say the lease.

  25. Adolph Weisenheimer says:

    I got scammed by Google Money Tree, too. One of their minions called me several days after I paid my fees and ask loads of personal questions about my assets and liabilities. The caller ID said International Business Mentors, not Google Money Tree. When I told her I would not provide private financial information to a company I’ve never heard of, she said, “You’ve never heard of Google?” I called Google this morning and they have no knowledge of or ownership in a company called Google Money Tree. It is a complete scam.
    AW

  26. Mike says:

    N anyone else that had problems with this company contact me….steeltown21@myway.com

    Im gonna file a lawsuit on this company i talked to my attorney general n they r way out of line..so the more customers we have filing the complain hopefully it will shut this business down

  27. Gerry says:

    Thanks for the comment for that google money tree thing. i almost paid it until i did some search on it and found you guys talking.

    Does anybody knows any web site that makes money or i don’t have to bother to look anymore. lol

  28. Janice Lyons says:

    I wrote down my password but it wont take it when I tried to cancel. I got a phone number rom one of the replys,I will call tomorrow. Any other info you can give me i would appreciate. Thanks, Jan

  29. Carlos M says:

    You just saved me $70.00 plus aggravation. I gretaly appreciate it.

    Gracias!

  30. Sherwin Terrett says:

    I want to cancel.

  31. admin says:

    Sherwin, I’m assuming you realize that this site has nothing to do with Google Money Tree, right?

    In fact it’s in the “G” section of our “not recommended” A-Z lists from this page Work at Home products not recommended A-Z

  32. Warren says:

    I’ve only heard before now that Google is a very good organization! If that’s true, why are they associated with scams like this????

  33. admin says:

    Warren. Google isn’t associated with GoogleMoneyTree at all.

    Unless they specifically got a letter from Google giving them permission to use the Google Trademarked word in their domain name then it’s possible that Google will force them to transfer the domain back to Google.

    You can see an example of what I’m talking about involving another company here:

    Domain Name Dispute

    You can see a rather humorous example involving Google itself here:
    IHateGoogle.com

  34. Risa says:

    For everyone asking who reads the terms of service on websites:

    Whatever happened to personal responsibility? If YOU did not read the TOS (and every other pertinent link), then it is YOU who are at fault, not the scamming company.

    While I agree that this company (and so many others out there!) is being sneaky and knowingly scamming people, I find it inexcusable that so many people are admitting that they didn’t read the TOS. These companies count on your laziness and because of the victim-attitude bred in our country everyone blames the company.

    Nothing is ever free. If it sounds too good to be true, it most likey is. And most important of all: BEFORE YOU SEND MONEY, READ EVERYTHING!!! Otherwise, there’s no one else to blame but yourself.

  35. Carol says:

    I should’ve checked them out before I agreed to pay $6.95 S7H for the free packet, which I have not received yet and it was ordered Nov. 20th. They debited my account with $1.00. And today I noticed a debit for $11.95 which is still pending. So I can’t find out if it’s from google. And I don’t know what it is. I’ve been in live chat with my bank this morning and have to wait to call when they are open at 7:00 a.m. Dang, I thought google was a reputable company. This is crap.

  36. Carol says:

    You are partially correct. But I blame the company for not offering full disclosure up front. They are full of hype and deceit. There is no other way of cutting it. And for that, they are wrong. But I learned a valuable lesson. One I will not forget. And it’s costing me $1.00 and a few contacts with my banking institution.

  37. Paul says:

    Carol. As I mentioned to Warren above Google isn’t associated with GoogleMoneyTree at all.

    Google Money Tree would specifically have to get a letter from Google giving them permission to use the Google Trademarked word in their domain name (a they’re doing). It’s more likely that they are using the Google trademark in their domain without Google’s permission.

    Usually what happens when a company uses a trademarked word in their domain without the companies permission – especially a big company like Google – is that the trademark holder forces the other company to give up the domain or at least stop using it.

    It would be like me writing on an envelope “special invitation from Google” – just because I wrote that on the envelope doesn’t mean it has anything to do with Google at all.

  38. Michèle Sullivan says:

    I CANNOT BELIEVE THAT I’VE BEEN HAD AGAIN… I had this feeling that it was a scam however like some people I’m desperate to make a little money.
    Now this being said, let me tell you that those SOB at Google money tree need a good wake up call and I might just be the one to do it.
    I have NO intention to pay whatsoever and on top of that if and when I have to sue those bastards…. I will.
    Whose laughing now?
    Michèle S. Sullivan

  39. games says:

    gee iam glad my credit card was denied because at that time I have insufficient funds, I was mad until I find lots of complains about this program :-)

    Greetings from Kansas!

  40. James Schultz says:

    Google Money Tree scammed me out of $52.12. I never got a CD from them and only a bogus phone call that wanted to know what my financial status was. If anyone plans on suing them please let met me know as I would like to be included in the suit. Does anyone know who to complain to about things like this? Thanks, Jim

  41. jack says:

    Ive got an email from google money tree an i though i would give it a try but after reading your response i decided not to thinks very much for exposing them an saving me time, by the way check out my website bebeshoppingcenter.com and let me know what you think i should do to make it better.

  42. Paul says:

    Your site seems a bit unfocused, Jack.

    I’m assuming it’s an Am azon/eBay affiliate store. If so, you’d do a lot better if you focused on specific niches as discussed in the post about niche affiliate marketing.

  43. jack says:

    Hi, Paul this is Jack again I invested in 1 of those turnkey website programs call world market system I don’t know if I should continue with this type of program or maybe try the niche affiliate marketing program that you suggested maybe it may help, check out the world market system an tell me what you think I should do. I respect your opinion

  44. Paul says:

    Jack, I’m assuming then that you’re bebeshoppingcenter.com site was done by World Market System then.

    Take a look at these sites:

    1stCashflows.com

    1stopshopstore.com

    They are hosted on IP 69.50.193.182 along with over 10,000 other sites. I picked those three at random and they all look pretty much the same.

    While that might be OK in the offline world where you have protected territory – everyone having the same site online really defeats the purpose. While it’s true you can draw traffic to them from offline advertising and banner advertising it’s an extremely inefficient use of the power of drawing low-cost internet traffic.

    I find it interesting that they are PAYING to advertise on Google Adwords to defend their reputation against people calling them a scam.

    For some reason a program like Build a Niche Store doesn’t seem to have to take out advertising to defend itself. Build A Niche Store (BANS) is an incredibly well-reviewed eBay and Amazon affiliate system.

    Here’s the problem with anything “TurnKey” – unless you already have a decent amount of experience it’s impossible for you to evaluate adequately what’s being sold to you.

    Now, with Michael’s Niche Blitzkrieg there is a lot to learn, but if you really want to succeed online you need to learn enough YOURSELF about how things work to be able to able to evaluate opportunities with good judgment.

    He also has a much simpler system which would also get your real education about how things work online off to a good start that is discussed in a blog post I titled Beginner’s Affiliate Marketing System

  45. Anonymous says:

    these people also cahrged me today and wont give me a refund. my trial ends tomorrow and they charged me?! i had to cancel my check card.. oh well.. they better give my money back

  46. sANDIE says:

    Hi Everyone that is Mad at Google Money Tree!>>>>
    I am so mad at Google Money Tree! Where do they get off changing people $70.00 I agreed to pay $3.98 for the free kit. But did not get it. I could’nt get on the site! This weekend they changed $70.00 for WHAT? Is this a bi-weekly change or Monthly change or did I buy something. If it’s a download kit where is it ! People we need answers… So we can warn people about the hided cost of Google Money Tree.

  47. Paul says:

    Looks like a monthly, Sandie. If you look at the original post I made where I located the information in the Terms and Conditions it says:

    “After seven days, if you choose not to cancel you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googlemoneytree.com membership.”

  48. Kris says:

    Thank you for providing the truth about google money tree.
    Unfortunately, I found it a day late. Yesterday I ordered the start up kit a paid the $3.88 and didn’t bother to read through the TOS. The good news is that I used a ‘pre-paid’ debit card that only had about $5.00 left on it anyway.

    I recommend that anyone buying anything online from an ‘unknown’ company like this use a pre-paid card. That way you know just how much money you are putting at risk!

  49. Will says:

    this is frustrating (about myself for being a little forget ful heh heh) sorry people, my email is also Willis.H@gmail.com this is also on my website under my phone number on the right hand side of the screen

  50. Audrey says:

    See…I knew there were still good people in the world!
    Thank you for the info!

Trackbacks

  1. [...] complaints about a product called "Google Success Kit" that seems to rival the product Google Money Tree in terms of how much people hate it. Of course, if it's at all like the GoogleMoneyTree [...]

  2. [...] Money Tree – did you get tired of people screaming and yelling at you in our discussion about the notorious Google Money Tree version of [...]

  3. [...] the site Google-Work-Home didn't get the memo about all the Google Money Tree complaints. Click here to have a look at those complaints Google-Work-Home site. See the [...]

  4. [...] it dawned on me that the actual product the people were talking about is a product called GoogleMoneyTree which we've been having a discussion about here – including many people offering tips on how to try to get back the money and stop the monthly [...]

  5. [...] has received more than a dozen consumer complaints via our online complaint form. In addition, blogs and message boards focusing on publicizing work-at-home scams have noted numerous complaints about [...]

  6. [...] the recent outburst of rage over GoogleMoneyTree which was ultimately written up by the National Consumers League I noticed something about a new [...]

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