Hello Brytnee. Unfortunately i did the same. I called and called and could not get a hold of anyone, i ended up and called my bank to dispute the charge, i have chase bank. The following day, and the next day after that i received two more charges on my Atm/Credit card, i had to dispute all three charges and i am thankful my bank reimbursed my money. First they said that the kit was $1.97 and charged me $2.97 than there was a charge for $74.97 than another charge the following day for $19.95. Who knows what would have happened if i didn't cancel my card and have my bank issue me a new one. Around that time i found an email address and they emailed me back saying that this is not a scam and that a lot of people make seriously good money with this program, i emailed them back and had some choice words for them, also to let them know that i reported them to the better business bureau, consumer affairs, and rip off report. My advice to you is, if you don't mind canceling your credit card, i would do it immediately, like i said they charged me three consecutive days for a total of $97.89 and they are probably going to do the same to you, they just pass on your credit card information to the next person, they have no conscious. I also see how they might work out of the uk, so it would be harder for them to get caught. I hope this helps, unfortunately we fell for the same garbage. Edward.