“Forrester’s annual Customer Advocacy rankings, ranks nearly 50 financial services firms in the United States by the percentage of each firm’s customers who agree with the statement: “My financial provider does what’s best for me, not just its own bottom line.” The results are based on a survey of about 4,500 consumers.
The bottom seven of this year’s rankings, first to last, are Bank of America, Chase, Capital One, TD/Commerce, Fifth Third, Citibank, and in last place, HSBC.”
Click here to read the rest of the story.
Related:
- 2/5/2010 Cuomo sues Bank Of America, Even As It Settles With The S.E.C.
- 1/25/2010 – No Mortgages, Still Foreclosed? Bank Of America Sued For Seizing Wrong Homes
- 1/15/2010 – Bragar Wexler Eagel & Squire, P.C. Announces Filing of Class Action Lawsuit on Behalf of Option Investors Against Bank of America – BAC
- 8/3/2009 Bank of America Settles Suit Over Merrill Deal
- 1/16/2009 – Bank Of America Receives Another 20 Billion from U.S. Bailout Fund
Related:
Closson Vs. Bank Of America Settlement Website – Bank Of America To Pay $35 Million:
“The lawsuit claims Bank of America encouraged its customers to use Bank of America debit cards and increased the number of fees charged to customers using Bank of America debit cards through the order in which such transactions are posted and the account balance information it provides. The lawsuit also claims that Bank of America authorizes debit card transactions that will result in overdraft fees; fails to warn customers that specific debit card transactions may result in overdrawn accounts; posts debit card and other transactions in high-to-low order; and provides account balance information to customers that is not current, accurate or as advertised. In addition, the lawsuit claims that Bank of America’s customer agreements are unconscionable, and that Bank of America does not provide customers with copies of account agreements until after they open their accounts”
Click here to visit ClossonSettlement.com
Related:
Bank of America wins appeal on overdraft fees
The California Supreme Court overturned a billion-dollar class-action award against Bank of America Corp. ruling that banks can collect overdraft fees from accounts in which government benefits intended for subsistence are directly deposited.
From The Los Angeles Times:
The California Supreme Court overturns a 2004 class-action award to Social Security recipients from whose accounts the bank took fees for insufficient funds.
“Requiring banks to dishonor checks can harm the customer’s credit rating, result in the customer’s incurring fees and affect the customer’s relationship with merchants,” Justice Carlos R. Moreno wrote for the court.
James C. Sturdevant, who represented the Social Security recipients said the court’s ruling would punish the poor.
“They don’t have a credit rating,” he said. “These are the poorest of the poor. They live on $800 a month.”
Click here to read the full story at the Los Angeles Times
“Related:
Personally, I’m not the least bit surprised to see the likes of Bank of America at the bottom of the Forrester’s survey… These big banks walk all over their customers, knowing there is little to nothing that can stop them!
But what about America’s other banks? What about the “First Premier Bank” and their “Centennial Credit Card”?
Perhaps if the same question was asked to their customers, I think the percentages would be a lot worse. I pulled apart some of their “amazing deals” here as part of another investigation, because they are linked to mass spamming and known scammers: http://wp.me/p7hCd-UZ
Not that I’m defending the central and large banks though… These two posts of mine make plain my stand on them, which is that they are little more than a nice club of highway robbers gambling with our money.
http://wp.me/p7hCd-1Ma
http://wp.me/p7hCd-kN