Google Profits Complaints

Disclaimer: The following information is NOT legal advice. While you may find the following information useful in making a decision about the Google Profits program I recommend you consult with a legal professional as far as what your appropriate course of action should be in this matter.

ALSO  – This has NOTHING to do with Wade Winger’s product called Google Profits which generally has had a decent enough reputation (and would be easy to refund using the Clickbank product refund procedures here.

The promotion for Erika Miller’s Google Profits on the site SearchProfitHouse.com starts out with what *I* would consider a gigantic piece of deception (your opinion may vary):

On page one of the SearchProfitHouse’s GoogleProfits promo they have a CNBC logo at the top with the following text beneath it:

“In our investigations the Google Profits system was the only successful home business program we tested…”

Balderdash! There is ZERO chance that any official representative from CNBC EVER said anything even close to this. The ONLY possible chance that someone could have seen that statement on CNBC is if it was in a COMMERCIAL or an INFOMERCIAL. Honestly, that is about the dumbest thing I’ve ever seen anyone try to put on a site. I can’t even believe that they think anyone would believe that nonsense.

CNBC has done NUMEROUS stories on all kinds of home businesses so to suggest that “the Google Profits system was the only successful home business program” they tested is not only idiotic, but also an insult to people’s intelligence.

Here’s another little doozie on the SearchProfitHouse site:

They show a log of the New York Times and below it have the quotation:

“… it is addictiong and exciting. Google Inc has done it again, if you give it a shot you will never look back…”

It’s almost as if SearchProfitHouse wan’ts people to think Google is the creator of the Google Profit’s system. They are NOT. Ugh! I would bet my left kidney and three of my thumbnails (well two anyhow) that they are counting on people mistakenly thinking that Google is somehow associated with Erika Miller’s Google Profits. Wow. They really, really think we are stupid.

Stuff like this is why we keep products like Google Profits far, far away from our Top 10 Recommended Home Business list.

Really, though that kind of stuff is just the tip of the iceberg. Let’s keep going…

Let’s see what happens when I try to get my free trial of Erika Miller’s Google Profits (oh, I just can’t wait)…

OK. Page 1: there’s some bizarre, devious-looking image of President George W. Bush next to a statement that says: “Put $500 A Week In Your Hands! Try my Google Profit$ system for FREE!”. Huh? Is Google Profits the President’s new plan for economic recovery? ;-)

Anyhow, I filled out the form noticed the “submit button” that says “Rush My Free Trial”. OK. I thought it said that the Google Profits system was free, but I guess it’s actually a free trial – although at this point I have no clue how long the free trial is…oh wait…let me scroll down the page (that’s kind of interesting, because I bet most people wouldn’t even bother scrolling down the page).

OK. It says the Free Trial is for 3 days. What? Someone with ZERO online business experience is supposed to figure out if the system is usable in THREE DAYS? LOL. You have GOT to be kidding me. Also, what happens after three days? I guess I’ll find out after I click the “Rush My Free Trial” button.

Anyhow. I’m going to press that “Rush My Free Trial” button now and here’s where I end up:

Page 2: Yikes. Here’s the full cost of the program. It says:

“Upon ordering you will get immediate access to our members area for 3 full days to review the wealth of content, videos, ebooks and more about making money on Google. After the 3 day period you will be billed a ONE-TIME fee of $135.00. If you decide this program is not for you please write an email to support@searchprofithouse.com with your contact information and a note to cancel. No other charges will appear.”

I guess that could be worse, but after the shenanigans on page 1 I’m not really sure if this is a company I want to do business with. Also, they have one of those strange refund policies I’ve been seeing lately which includes the stipulation that you have to have tried the program for 88 days before you can request a refund.

So one of two things is going on there:

A) They want you to prove that you tried the program
B) They want you to forget that you ordered the program
C) They want to be able to hold your money long enough to generate interest from it.
D) They really, really, really like the number 88
E) 88 days somehow reduces their risk of you being able to file a dispute with your credit card company (I don’t know if that’s true or not as I’ve just started looking into the state-by-state chargeback rules – I’ve posted a link to the ones in California below and highlighted a couple points beneath the link).

A thought as to why Does Erika Miller’s Google Profits might make you wait 88 days before you can file a refund…

This is something I just started thinking about and it’s something I’m going to have to collect more information about over time.

But I was looking at the California Office of the Attorney General’s information about Credit Card Chargeback rights which you can read about here which covers both federal credit card chargeback rights and rules under California state law about your right to challenge credit card charges you dispute.

One thing in the California Attorney General’s information that stood out for me was the following when they were talking about how long you had to dispute a charge that had to do with a billing error (one type of billing error which states:

“If you get your letter challenging the charge to your bank within the 60 day period (some banks extend this to 90 days, but don’t take a chance), you need not meet any other condition. No geographical restrictions apply. You need not make any attempt to resolve the dispute with the merchant, and you can assert a billing error even if you have already paid your credit card balance down to zero.”

I HIGHLY recommend you read find your OWN state’s information about Chargeback rights in your state and get the FULL information about your credit card chargeback rights in your state. I don’t have time to find them all at once, but if people start posting that they want me to find them for their state, just let me know what State you’re in and I’ll start finding them for you and eventually put all of the states on one page.

The California information page has a lot of great information for residents of California including credit card chargeback rights under the category of “billing errors” and the category of “claims and defenses” and much more, including important exceptions and definitions.

OK. I’m not going to actually order Erika Miller’s Google Profits.

First of all, according to the picture of Erika Miller on the SearchProfitHouse site it looks like she only gets paid in one dollar bills and I like to be paid by direct deposit or check. And second of all…well, I’m just NOT going to order this thing.

I’m a bit curious about some of the complaints, though. Because even though there’s NO chance this would end up any where near our top ten recommended home businesses list it does clearly state on the second page that you’ll be charged $135.00.

So I’m guessing the complaints might center about people’s ability to get a refund.

Internet Money Tree Complaints

Update 4/29/2009 – On April 24, 2009 the Texas Attorney General filed charges against the owners of Google Money Tree for operating a fraudulent Work-At-Home Scheme:

AUSTIN – Attorney General Greg Abbott today charged two Utah-based defendants with operating a fraudulent work-at-home scheme. The state’s enforcement action names Infusion Media Inc. and Jonathan D. Eborn, whose “GoogleMoneyTree.com” promised six-figure earnings for conducting specialized Google and Yahoo Internet searches

According to investigators, the defendants promised big payouts in order to convince Web users to spend $3.88 on shipping and handling for a “free kit” that supposedly would show them how to make money from home. Those who purchased the kit were later surprised to discover they were being charged $72 a month by the defendants.”

“According to the state’s enforcement action, GoogleMoneyTree failed to clearly inform purchasers that they had been enrolled in monthly memberships and had only seven days to cancel their trial membership. Purchasers who failed to cancel within seven days were automatically charged $72 on their credit card statements each month. In addition to the unexpected credit card charges, customer complaints obtained by state investigators indicate that GoogleMoneyTree failed to actually send the “free kit” and refused to honor customer refunds.

The state is seeking an injunction, civil penalties of up to $20,000 per violation of the Texas Deceptive Trade Practices Act, as well as restitution for purchasers. Texans who believe they have been misled by similar business practices may file complaints with the Office of the Attorney General toll-free at (800) 252-8011 or file complaints online at www.texasattorneygeneral.gov.”

Update 2/6/2009: Since this was originally posted Google Money Tree – also known as Internet Money Tree -  has made significant improvements (in my opinion) to their sales process.

If you are going to post a comment – and are able to do so – please post the original date that you ordered Internet Money Tree as it would be interesting – and could be helpful – to match those dates up with the version of the Internet Money Tree sales page that was current at the time.

Note: This is NOT an endorsement of Internet Money Tree, but an acknowledgement of improvements (again, in my opinion) that were made to their sales process.

End 2/6/2009 update.

Hey Internet Money Tree – you can run, but you cannot hide.  Whassa matter l’il Money Tree – did you get tired of people screaming and yelling at you in our discussion about the notorious Google Money Tree version of yourself?

Remember what Gertrude Stein once wrote…

“A rose is a rose is a rose”

Or in your case:

“A skunk is a skunk is a skunk”

Most of you can skip this paragraph: (For all you poetry fanatics and English Lit majors who are planning to come down on me for misinterpreting Gertrude Stein’s phrase…according to this article in WikiPedia I’m in good company. :-)

Basically Internet Money Tree – I’m PRETTY sure that YOU STINK.

But I’m going to walk through your order process and see what you’re up to these days and how the InternetMoneyTree ordering process works:

Note: I’m hunting down the original sales page for InternetMoneyTree.com and will continue writing this after I find it. If you happen to know where it is, please let me know – or if you know where you saw it advertised.

How to file complaints against credit card companies

I was wondering about this recently because some people are losing chargeback disputes against companies engaging in extremely questionable business pratices.

I just happened to stumble across this on the Federal Reserve site:

Complaints Involving Credit Cards

If you have a problem involving your credit card, first try to resolve it directly with the store or the credit card company. If that doesn’t work, you may want to file a complaint with your state’s attorney general or banking agency. You may also file a complaint with the federal agency responsible for enforcing consumer credit laws for your credit card company.

Credit cards issued by state banks that are members of the Federal Reserve System
Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
888-851-1920 (Phone)
877-766-8533 (TTY)
877-888-2520 (Fax)
Email: ConsumerHelp@FederalReserve.gov
www.FederalReserveConsumerHelp.gov

See “How to File a Consumer Complaint about a Bank”.

Credit cards issued by banks with “national” in the name or “N.A.” after the name
Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010
1 (800) 613-6743 (toll-free)
www.occ.treas.gov

Credit cards issued by state banks that are not members of the Federal Reserve System
Federal Deposit Insurance Corporation
Consumer Response Center
2345 Grand Boulevard, Suite 100
Kansas City, MO 64108
1 (877) 275-3342 (toll-free)
www.fdic.gov

Credit cards issued by federal savings and loan associations and federal savings banks
Office of Thrift Supervision
Consumer Programs
1700 G Street, NW, 6th Floor
Washington, DC 20552
1 (800) 842-6929 (toll-free)
www.ots.treas.gov

Credit cards associated with federal credit unions
National Credit Union Administration
Office of Public and Congressional Affairs
1775 Duke Street
Alexandria, VA 22314-3428
1 (800) 755-1030 (toll free)
(703) 518-6409 (Fax)
www.ncua.gov

Credit cards issued by finance companies or stores, and matters related to auto dealers, mortgage companies, and credit bureaus
Federal Trade Commission
Consumer Response Center – 240
600 Pennsylvania Avenue, NW
Washington, DC 20580
1 (877)-FTC-HELP (1-877-382-4357) (toll-free)
www.ftc.gov