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Your ”standards”……are certainly dropping. Just GIVE ME money!

October 9, 2008 By Paul (Founder, WorkAtHomeTruth) 1 Comment

This email was baffling – especially since it was sent in response to an email I sent GIVING AWAY a report about Mystery Shopping that people have literally paid as much as $47.00 for. I used to do it on a donation model basis and the average donation was $19.00.

But I decided to give the whole thing away to everyone. Apparently that wasn’t good enough for Michael from New Zealand as he sent the following email:

Email from Michael:

“Your ”standards”……are certainly dropping,
COMPARED to the 1st….. 3. emails !!!

I actually believed @ long last, here is
someone whose UPFRONT !!!
Was I wrong……Mr Work @ Home??? ???

Here was my reply:

(You’d think I’d be more polite, but honestly I have LITERALLY taken thousands of hours of my own time to help people for no charge, answered just about EVERY SINGLE one of the thousands of emails I’ve received over the years and PERSONALLY helped people recover as thousands of dollars – one lady recovered close to $3,000 with my help).

With that context in mind, let me reveal exactly what I said, because some people are basically UNHELPABLE and this is a great example:

“Well, I suppose I could SELL you a $35.00 ebook on Mystery Shopping like everyone else instead
of GIVING YOU this ENTIRE REPORT which took me close to 120 hours to put together for FREE.

Would that be better? I don’t know what more you want. Do you want me to just come over and GIVE you some money?

I’ve taken you off the list since you don’t want this info any more.

Thanks.

Paul”

Now that doesn’t mean I didn’t help the guy I did, as you can see from a quick follow-up message I sent:

“I’ve helped you by preventing you from being able to subscribe again.

If someone’s going to complain about quality FREE information, basically there’s not much left for them.

Bye.

Paul

Oh, by the way. I’ve personally helped people, held-their-hand, to get thousands of dollars of money back – at NO cost. So I have no time for this nonsense.”

See, I’m such a nice guy.

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How to complain without saying anything at all…

October 2, 2008 By Paul (Founder, WorkAtHomeTruth) 5 Comments

Here’s a weird email we got today. The person seemed to be violently angry but couldn’t specificy exactly what they were angry about. Hey, maybe they just were angry.

Or maybe they found something seriously wrong with the site.

That’s fine.

But it would be helpful if they could be more specific.

Here’s how NOT to complain:
Q: I get VERY angry, and very annoyed with INVITAIONS that goes no-where……and you have several of
those on your webpage.

That tells me, you are quite willing to WASTE my precious time sending me on wild goose chases !!!
To me, your CREDIBILITY,INTEGRITY & RELIABILITY…is COMPLETELY, flawed !!!

My note: I really couldn’t ascertain from this message what the person was talking about. So I wrote back to try to clarify:

A: Can you be more specific?

Are you talking about the disability section I put up
to help the disabled navigate the maze of free
programs? I know that’s still tough. The one
here:

http://workathometruth.com/disability.php

Or maybe you’re talking about the free list
of homeshoring companies found here:
http://workathometruth.com/work-at-home-phone-jobs.php

I was trying to explain how people could find more.

or maybe you’re talking about that lady who talked
about how I helped her recover around $3,000
at no charge even though it took us a lot of
time.

I’m really not clear which section you’re talking about.

Could you let me know? That would help and maybe
I could fix it.

thanks.

Paul

By the way, the ConsumerAction.gov site has good examples of how to complain in ways that are more likely to accomplish the end results you’re looking for.

Update: So the person emails me back with a big R.E.M.O.V.E. image.

Now, what’s the wrong with this picture? First of all, this person is NOT on any of our email lists and SECOND the person actually bordering on SPAMMING me through my email form now. Shouldn’t THEY be the one’s getting the R.E.M.O.V.E. request?

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Crystal, the Rich Jerk confabulator

June 2, 2008 By Paul (Founder, WorkAtHomeTruth) 4 Comments

Here’s when you know people have just stopped paying attention. Crystal either forgot how to read or is so obsessed with fiction writing that she can no longer write the truth.

Here’s what she says about us promoting the Rich Jerk (which is NOT true at all):

"You promoted Rich Jerk – he is WELL KNOWN for being a cheat.  After reading that, credibility was lost for your insights and advice."

- Crystal

Ummm. Guess what Crystal. We might have lost credibility in your eyes, but you’ve lost your mind in ours…if she were to actually READ (hey, we know how to use ALL CAPITALS, too, Crystal) the actual review of the Rich Jerk here  you’ll see we don’t even recommend the Rich Jerk there or anywhere on the site.

Look, we’re always helpful, but we’re NOT always nice.

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