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	<title>WorkAtHomeTruth.com Blog &#187; difficult customers</title>
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		<copyright>admin</copyright>
		<itunes:author>admin</itunes:author>
		<itunes:summary>Just another WordPress weblog</itunes:summary>
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		<title>Grandma threatens to report me!</title>
		<link>http://www.workathometruth.com/blog/2008/11/17/grandma-threatens-to-report-me/</link>
		<comments>http://www.workathometruth.com/blog/2008/11/17/grandma-threatens-to-report-me/#comments</comments>
		<pubDate>Mon, 17 Nov 2008 08:03:18 +0000</pubDate>
		<dc:creator>Paul (Founder, WorkAtHomeTruth)</dc:creator>
				<category><![CDATA[Some Moderately Stupid Feedback]]></category>
		<category><![CDATA[dealing difficult customers]]></category>
		<category><![CDATA[dealing with difficult customer]]></category>
		<category><![CDATA[difficult customer]]></category>
		<category><![CDATA[difficult customers]]></category>
		<category><![CDATA[difficultcustomer]]></category>
		<category><![CDATA[difficultcustomers]]></category>
		<category><![CDATA[handle difficult customer]]></category>
		<category><![CDATA[handle difficult customers]]></category>
		<category><![CDATA[handling difficult customers]]></category>
		<category><![CDATA[threats from grandma]]></category>

		<guid isPermaLink="false">http://www.workathometruth.com/blog/?p=638</guid>
		<description><![CDATA[<p>First of all let me just say that when I first started the WorkAtHomeTruth site I got a lot of very valid complaints.</p>
<p>If you saw the original WorkAtHomeTruth site (I could show it to you, but it&#039;s too embarrassing&#8230;but you can still find it in Archive.org if you want) &#8211; you can see why. It was a horrible site.</p>
<p><a href="http://www.workathometruth.com/blog/2008/11/17/grandma-threatens-to-report-me/" class="more-link">Read more on Grandma threatens to report me!&#8230;</a></p>


]]></description>
			<content:encoded><![CDATA[<p>First of all let me just say that when I first started the WorkAtHomeTruth site I got a lot of very valid complaints.</p>
<p>If you saw the original WorkAtHomeTruth site (I could show it to you, but it&#039;s too embarrassing&#8230;but you can still find it in Archive.org if you want) &#8211; you can see why. It was a horrible site.</p>
<p>But nowadays the complaints are few and far between. Basically very rare.</p>
<p>When they do come in they are basically some nonsensical rant.</p>
<p>I got one from a grandmother recently that fits the bill. What&#039;s odd is that this person has been a subscriber of the WorkAtHomeTruth newsletter for over 2 and a 1/2 years and one day she wakes up and decides to make an unfounded accusation such as this (Hint: I don&#039;t sell any $17.00 products):</p>
<p>Grandma says: &#034;I will report you!!!!!!!!!!!!!!! you just got $17.00 from me and proved you are a scam and anyone who can take money from a GrandMother,, trying to make enough money to help her Grandchildren, how could you???????????&#034;</p>
<p>My reply: &#034;OK. I have no idea what you&#039;re talking about as I don&#039;t sell anything for $17.00 that I&#039;m aware of (I don&#039;t at all, actually). In fact right now I don&#039;t even sell any products on this site at all. I do refer people to other sites that sell products sometime.</p>
<p>But if you feel like you need to report me. Go ahead.&#034;</p>
<p>Paul Schlegel<br />
Founder, WorkAtHomeTruth&#034;</p>
<p>My takeaway on this:</p>
<ul>
<li>Be yourself.</li>
<li>The customer is not always right.</li>
<li>No need to be a prick (although I get very close if not all the way there sometimes).</li>
<li>Don&#039;t try to count the number of exclamation points or question marks a person uses if they use more than say three or four. It can really give you a headache and blurred vision.</li>
</ul>


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