Q: My name is [removed for privacy reason]. I requested a refund from penbrook productions on 4/29/08. I received an e-mail stating that my refund was processed on 5/24/08. To this date I have not received my refund.  I have been trying to call the 800 number provided to no avail. I am turning this situation over to my attorneys.  Please call me at [removed]

A: To anyone trying to get this all straightened out or get a refund from this company, the very best information I’ve found is at IveTriedThat.com which as I’ve mentioned before is an incredibly trustworthy site and they aren’t afraid to put up a good fight against troublemakers in the marketplace.

I’ve done all I can here with warnings, word search puzzles – I even wrote a love song to Angela Penbrook as another way to try to make the point. Frankly, I’m out of ideas here.