Google Success Kit Complaints

I signed up for this googlesuccess kit for the trial period of $1 and 5 days later, I have not received this so called kit and have been charged $29.95. I have a number of 1-866-341-0767 which leads me to a customer service center that is only open Monday thru Friday 8 to 5. They charged me $29.95 even though this was not to be charged until after the 30 day trial period. I found this ad on the front page of fox news on Christmas Eve. I will be calling to cancel asap on Monday as I am sure now it is a scam and I should have known better.

Paul, I saved the acutual link after clicking on the ad on fox news. Even has the so called "CEO" talking all about it. I can certainly forward it to you and would need to sometime today as I am going to delete it as I worry about viruses. Funny how when I called that number this morning, it is continually busy. These people need to be caught if possible and I am going to look into where else to send this link so these people can be STOPPED!

Paul, I just sent my to the FBI, IC3 complaint department. I've heard they never respond back but I'm doing all I can. The link is still pretty convincing, let me know if you want to view it.

I was able to call 1-866-341-0767 and after being placed on hold for about 15 minutes, I was able to cancel the monthly $11.95 charge and immediately given a confirmation number. I will keep you posted as to if the charge still shows up on my credit card bill next month.

i just called the number Greg called and in under 5 minutes the monthly charge of $11.95 was cancelled and i received a cancelation number..

http://googlekits.com/qualify/usafemain.html

I got lucky and called the number. They picked up right away, asked a few questions. Got a confimation # of cancelation. No further charges will be deducted from my account….!! woohoo…
Total time time it took me was 3 minutes…But unforintually I was unable to recive a refund..
Lesson learnt, With a small price..
thanks for all your info that was posted here…

Just called the Google Success Kit Number 866-341-0767 waited on hold about 5 minutes. I took the $1 offer at the end of Nov. it came up on my web browser in Comcast. I was charged $11.95 twice. I was told that I only had seven days to cancel to be refunded. When I fought back the gal Amy instantly said she would credit my account for both charges and I got a confirmation number. It will be interesting to see if I receive the credit. I should have known better than to try something like this, but I let my curiosity get the best of me.

Yes, I was able to get cancelled as well. However, my charge was $29.95 and the story changed drastically. Nothing consistant in what they offered when I fell for it. It was suppose to be $1 for a 30 day trial period, then 29.95 monthly but that amount now only got you to the website to purchase the "kit". Seems like their back pedling to me.

Hi Jill,
There are TWO different individuals running similar scams. One is the "Google Success Kit" and they charge $11.95 per month. The other one is called either "Internet Income Pro" or "Google Pro Kit" and they charge the $29.95 you are talking about. I was able to locate a telephone number, 888-657-8585. Here is the link I found the telephone number at: http://www.deliciousdownloads.com/z/googlepro/contact.html

You may want to give that number a try. Please let us know how you make out, as I am sure that there are many others out there that would benefit from your knowledge.
-greg

I too have been charged 29.95 after about 5 days of not receiving the kit. I clicked the link from myspace saying "how I earned 17,000$ of the governments money for only 1$" I am trying to get back to the page so I can help you out with your research.

I too have been having problems after ordering the $1 Google success kit. I ordered the kit on 12/11/08 and was taken to to a page that really had nothing to do with being successful using Google.

Then on 12/19/08 an $11.95 charge was deducted from my bank account, unauthorized. I immediately called and was given a refund.

Then on 12/27/08 I get a $4.95 charge, unauthorized again, for Fraud Protection, which I NEVER signed up for. Called, again and was given another refund.

THEN today I notice a charge of $9.95 for Identity Security, AGAIN unauthorized. Contacted them and had to pull teeth and threaten them with a call from my attorney. The rep stated that she will be refunding this money as well.

I also notice that all these charges are coming from 3600 Army Post Road. I don't have the other numbers I was given for the previous unauthorized charges, but the number for Identity Security is (877) 384-4691.

I fell for the "Google Sucess Kit" scam, too.

I have solved my problem about "recurring charges" by cancelling the "Debit Card" that they were using, and having my Bank issue a new one.

That works.
Ford Richardson

Hello,
I had Google cash charge me 29.95 about a week after I fell for their 1.00 kit which they said would be sent to me in the mail. I waited on hold about 30 seconds, then I told this to the operator and she said there was no such thing that i would get in the mail. I told her she was full of sh*t and to cancel my charges right away. Supposedly she did, so she said. Now we will see if they disappear off my card statement. The number i called was 866-341-7163. Hope this helps

good luck canceling; I have not been able to get in contact with anyone on this the phone number sends me to an internet site which will not come up

this is another ad that they have posted on facebook.

"See if you qualify to make over $24,000 per month using Google. —–under this marketing ad

http://googlekits.com/

CARD 9.95 US ON 14DEC IDENTITY SECURITY EXCHANGE RATE 1.44833/£
CARD 11.95 US ON 31DEC GOOGLESUCCESSKIT
CARD 9.95 US ON 14DEC IDENTITY SECURITY EXCHANGE RATE 1.44833/£
CARD 4.95 US ON 07DEC FRAUDPROTECTION EXCHANGE RATE 1.41834
CARD 11.95 US ON 01DEC GOOGLESUCCESSKIT EXCHANGE RATE 1.44498/£
CARD 1.00 US ON 23NOV GOOGLESUCCESSKIT
EXCHANGE RATE 1.42857

The email came as earncashfastwithgoogle in the past everytime i ticked it was not available in the UK then when i got one on the 23rd nov. it said earncashfastwithgoogle. for free only $1.00 or 70pence postage and package
so i thought why not i may be something of interest so i gave my details and read the terms and conditions to make sure i was not going to be charged for anything esle.I was then sent a guest ref number i glanced through decided it was not for me all it contained was adsense fraud protection which i must admit did say if opened after 7 days you will be charged and then a lot of other money making schemes with ebay and goverment loans ect. and then as you can see with my statement the amount taken with googlesuccesskit printed i have tried to find more information and phoned even the england google number but had the same response as if i had signed up for it.
I have canceled my account, and if googlesuccesskit want anymore money they are going to have to get in touch with me, and when and if i will then try and get my money back.

Wow, I hate to see so many people taken in by this one. I was just surfing and stumbled upon this site:
http://www.deliciousdownloads.com/z/googlepro/
My curiosity got to me so I took a look behind these subdirectories only to find nothing at the root directory. Well, only for a few seconds, then a redirect to, most likely another scam.
I was burned by a similar scam a couple of years ago. It was for a "As seen on TV" learn eBay thing. Since then, I'll never sign up for a "free trial" or "shipping only" pitch, unless it's from a reputable company or marketer.
Good luck to everyone on re-cooping your hard earned money.

I signed for the google success kit and i was told that it will cost me $1. A week or two later they deducted another$29.95 off my account and i have not even received the product.
I called their customer service on the 9th and they said that they will make a refund.Well i believe that this looks like scam so if i don't get my money back by 23rd January 2009, the Australian Federal Police will take over from there.
I either get my money back from them or the Police do their job to wipe out fraud and scammers.

If I call my bank and cancel my card, that should stop them taking money off me?

To see the offer where they say it will only cost $1 the below link leads to a page which I almost signed up for but was disgusted by the pressure to do it within 3.5minutes and the chargs which would be pulled form my creit card each month though it was advertised as only needing a buck for postage and no other strings attached…then a rep came online and tried to convince me to do it for the reduced handling fee of $1 instead of 6 ….this link was from an advert placed on facebook!!!
http://moneysecretblog.com/blog/?t202id=6627&t202kw=pdreview1

i signed up for it to but have not ricived the kit and can tried ringing the number but keep coming up the number is not concted i live in australia can anyone help me please

http://googlekits.com/ukfmain.html

same thing?

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I just found your site after searching for any truth to this too. Here is the link for the $1 kit I came across from an ad on Facebook.
http://moneysecretblog.com/blog/?t202id=6627&t202kw=pdreview1
Hope this helps and thank you for saving me the headache! I knew it sounded too good to be true!

I found the ad on myspace. I called the same night to cancel the Fraud Protection trial and the Identity Security. Those numbers worked on that night.
Six days later, I called to cancel The Google Kit after not receiving it. That number did NOT work. 866.341.7163 Does NOT work!
I dialed the number Jill left, and that one did work. So thank you!

The one that got me was earncashfastwithgoogle.com, found it off of Myspace, I knew it wasn't right but wanted to try it so I did, today found out about the 29.95$ charge and called all their numbers finally got a hold of someone using 1-866-342-2994, got it canceled right away, but didn't get the charge back, but I hope it's off for good.

I also was scammed by this. I have a friend who works for the bank I do business with and she said where the tend to use different names to charge your account with that you should cancel the card and have the bank issue a new one.

I also have spoken with the Company and they said they would reimburse me but I am not taking any chances.

I recommend EVERYONE contact your local BBB!

Hi there
I am in the same boat as you, charged the agreed 1.00 then a week later 29.00 US.
I have had trouble calling through from Australia
could you please let me know the number you used to call and cancel from australia
Thanks

I have also become a victim, and they are still unlawfully accessing my account with unauthorized withdrawals, can you please tell me who i can contact to stop this, i dont know who to contact to cancel, whatever it is, as i have not received anything to begin with.

Thankyou for your assistance,

MARILYN BAIN

hi, i need to cancell my googlesuccesskit to but i am calling from the uk, do u know the number i need to call from here?

http://www.earncashfastwithgoogle.com/index0701A.php

Their "TOS" (charge and cancellation) information is down at the very bottom of the BS filled page. In the blue area.

I also fell subject to this scam. Was told it was $1.00 which I was immediately charged and then 2 weeks later was charged $11.95 and again the next month. I was also billed $9.95 for some identity theft protection thing I was told was in the terms and conditions when I signed up for the success kit. I called the number on my statement (866-341-0767) and they said they would refund both charges within 5-10 business days. We'll see if it happens. I also called the number for the identity theft charge (866-351-8557) where they told me why I was charged for it and they said they would stop the charges, but I will not be receiving any refund. I wish there was a way to shut these people down forever!

has anyone ever thought of trying to rip them off instead?

i am sure it would be funny as hell. i have never tried these things. i came accross one of the ads while checking out applications on facebook and when i come accross them i look for information on google seeing if there real or not not that i would actually buy these things.

i dont have a good understanding of credit cards but if you have them use one and report it stolen before they withdraw money from it what would that do?

sorry about the grammar typing isnt my srtong suit

If you are in Australia, you need to put the international code 0011 in front of the number. I am in Oz and I got through doing that. They said that they will refund the 29.95 ( Over $40 in AU) and cancel the subscription. I guess I will just have to wait and see if it shoes up in my account within ten days. I feel like such an idiot, but hopefully, it will work out. I will come back and let everyone know anyway.

By the way, I dialed;

0011 1866 3410 767

from Australia, and got through to speak to someone.

i ordered mine through a link on Myspace. it said i would receive an email after my order went through. never received a single thing until it showed a deduction from my checking account a few weeks later. i had even checked my junk mail twice looking for it that night.
i did'nt even have the number to call and cancel until i stumble onto this page while trying to find that information. that is after being charged for a second month (my fault, i should have been made it a priority before i was charged again).
when i (just) called "Christen" was very pleasant. when i explained that i never received a single thing after signing up for my trial. she explained to me something about a back order and that the information was online. she offered to give me the information i needed to access that information but i assured her i was "over it" and no longer interested in their product after being charged a monthly fee TWICE and not receiving so much as an email after i ordered my trial subscription.
to their credit canceling was VERY easy but i had to ask for a cancellation number. i want to make SURE they don't take any more of my money.

seems to me the only people that get rich off these things are the people charging the recurring monthly fees.

I found the ad on Facebook (in Australia)and received absolutely nothing after going through a complicated information gathering process.

Cost was US$1.00 or A$1.40. 10 days later I've now been charged US$29.95 or A$45.71 which was totally unauthorised. I've advised my bank to stop any further payments and reported it as fraud.

Not only did I receive absolutely nothing in the way of documentation from these people (they were to send it by email), I just feel violated.

I also found the ad on Facebook and actually filled out the form. Within the week there were tons of calls left on my answering machine and I don't know how many times I answered the phone and it was them. I immediately got turned off when the person, whom had a very strong accent, I was speaking to got extremely pushy and kept asking for my credit card number. I declined my opportunity and had to deliberately disconneted the call. I continuted to get phone calls for a couple of weeks and had to demand on 3 separate occasions for them to STOP calling me and that I wasn't interested. I haven't heard from them for a week AMEN

My husband found the google success kit advertised on facebook and stupidly signed up. The same thing has happened, a $1 fee was taken and then $42.61AU (29.95 USD) was taken only 9 days later. We have just organised to stop any further payments.

I got sucked into this scam from Facebook also. Believing that if it's Google it has to be legit.
I have started chargeback proceeding with my bank, however you have to jump through hoops to get anything done which, with the two week time limit doesn't help the anxiety.
I've also tried to find somewhere to report these scammers to the Facebook developers…to no avail. If anyone knows how, perhaps the Facebook/Myspace developers should take some responsibility in vetting these scam advertisements?

Thanks "Paul" for providing such a valuable service and thanks "Lee" for the Australian dialing information, will call them (long distance!) when I get home tonight!
An expensive lesson ($47 odd AUS) indeed…what an idiot!!

Hello,

I found the link on Facebook advert sidebar. I just saw the $29.95 deducton while banking online today. I was wary when I signed up for the $1 success kit but damnit times are tough. I did read everything on the site to make sure I wouldn't get dinged a charge later down the road and found nothing. When I called the # listed in my bank statement the woman who answered stated she would cancel the "subscription" which is another thing I didn't now about, a monthly fee of $29.95. You've got to be kidding me?! However she refused to refund my money so I called my bank and reported the transaction as fraud. My bank rep also cancelled my existing debit card to prevent further charges.

Thanks for setting this site up, Paul. A lot of us appreciate having this venue to speak out on.

– Jaz

Is this fuckin google money a scam or what found the link on facebook signed up for it, never received any kind of kit for the past week and a half I paid 1.00 free trial then I check my bank statements and relise I jus been chard another 40.00 canadian??? WTf is going on if anyone can provide any information would be great
matthewroyal9023@hotmail.com

I managed to get a refund and the money was put back on my credit card today, thank Goodness! Good luck to the rest of you, if you are in Australia and you call 0011 1866 3410 767, you should be able to do what I did, and cancel your subscription, and get a refund of the $29.95 (AU$40).

I got charged the $29.95 along with the rest of you guys. And like you, I let my curiosity get the better of me, and trusted the Google name. The people running this scam should be shot. But my own fault. If something sounds too good to be true, it always is. Will call the posted number above to cancel, and hope it does. Caused my debit card to go insufficient. Rats!!!

Thankgod for Lee, my husband signed up, and I didnt know where all our money was going, so I have been up all night wondering what to do, then I found this and Lee, thanks so much for your info, the only problem is, what hours do you call, Aus time???

what hours do I call, if calling form Australia, to get in their time slot????

So I just called the number that showed up on my bank statement. The customer service guy said the 29.95 showed up in small print on the terms and conditions, which is probably true, because that makes it legal, and that's how they get ya! Anyway. I called and gave him my name and zip code, and I said to cancle it. He then told me it was cancled and I asked for a cancleation number, make sure you ask for one! They most likely wont give you one if you don't ask. But I don't even know what to do with the number, what's it for? Can anyone tell me? I'll post back up here in a couple days to inform you all if I was charged anymore or any less.

Thanks!!!!!

The fine print in the add (if you look at the terms and conditions) states that they will not charge for the first 7 days (free of charge) and then will bill you for 29.95.
If you are reading this and have paid the $1 and it is still within 7 days of you first signing up CALL IMMEDIATELY to cancel and they will not be able to get you for the 29.95. Otherwise according to their terms and conditions what they did is legal.

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Hey there,
I, too, fell for this damn thing. But, I just called the 866-341-0767 number and spoke with a rep within two minutes. Supposedly I get the $29.95 refund and a cancellation. I'll keep checking back for the truth behind that one. Has anyone reported this to the Better Business Bureau?

Oh my goodness I thought I was the only idiot who fell for this. That whole stupid Google name really got me. I am never buying online again. This is my third time being scammed. My concern is that I have been charged something called FRAUD PROTECTION on my credit card statement…. will they refund that? It was charged yesterday and I'm wondering if a charge can be disputed within 7 days.. please help anyone. thanks.

this is the website I was scammed off.

http://www.earncashfastwithgoogle.com/index2201A.php

I got scammed aswell. All up, 47.00 has been stolen from my account. I am so angry at these rip offs.

I HAVE JUST CHECKED MY CREDIT CARD STATEMENT AND HAVE FOUND THE THERE IS $57.90 TAKAEN OUT EVERY MONTH, WHY IS THIS? IF I DONT GET AN ANSWER I WILL BE PUTTING IT IN THE HANDS OF THE POLICE

This link is on facebook, says that 'companies are paying $50-$100 per hour for you to work part-time at home. See if you qualify'. So i signed up, paid $1, but only after i had paid the $1 did i notice in small print that $29 will be debited from my account per month, however, i had 7 days to cancel. After waiting a couple of weeks and did not receive the 'kit'I googled 'googlesuccesskits' and noticed lots of complaints, so i called the number provided for cancellation and cancelled. I asked the lady on the phone why i never received kit, she said that i should have received an email with instructions to download an ebook, she also said i still have a few days to download for the $1 from http://www.earncashfastwithgoogle.com/index/bargain. Am yet to do this and if i get anywhere, i will update.

In the mean time, my research for a home work fromhome opportunity continues, this isn't the first time i have tried so if anyone has any good ideas, please share.

k-Free Trial Information
Offer Details: Simply click "Submit" to the right to activate your trial membership with Earn Google Cash and have instructions to start earning cash with Google! To activate your trial membership to Earn Google Cash you will be charged a $1.00 refundable processing fee and then you can immediately take advantage of the exciting savings Earn Google Cash has to offer! After your 7-day trial period it's just $29.95 per month for Earn Google Cash. Remember, you can chat with live operator by calling (866)341-7163 within the first 7 days to cancel, and you will not be charged. To ensure continuous service, at the end of your trial period your membership will be automatically charged each month at the then-current membership fee on or about that same date to the credit card you provide today. If for any reason you are dissatisfied, chat with a live operator, and you'll no longer be charged. You have also unlocked a fourteen-day trial and twenty one-day trial to the Fraud Protection Resource Center and Identity Theft Protection for just $4.95 and $9.95 a month thereafter (shows as "FraudProtection" and "IdentitySecurity") should you choose not to cancel. Prior charges for bonus are non-refundable and a monthly $1 transaction fee applies to each but subscription can be cancelled and future charges stopped at any time by calling toll-free 1-866-387-2521 and 1-866-342-2994.

Hi, I just fell for this scam today. What is the best time to call from Australia to 0011-18663872521, I want to cancel it ASAP.

And how about the anti scam and identity thief bonus they offered?, can it be canceled along with the main scam?

wow. So they are basically taking our money and giving us nothing. No one has received anything in the mail. I probably won't get a refund for the Identity Theft SHIT. There goes money down the drain!!!

we need to start a class action lawsuit!

I also found this charge on my bank statement that I never made. After seeing this, tomorrow morning (mon) I'll be going to my bank to fix this and then to LVMPD Fraud Unit and then to the FBI. I am HIGHLY PISSED and these thieves are going to know it. I don't know how they got my card number, it's a new card. I never received a call from them, it just appeared on my bank statement dated 1-21-09.
— JUST FOUND THIS OUT –
For me this fraudulent charge for "Fraud Protection" came through "Earn Cash From Grants" that was an ad on my "Myspace" home page. Even though I canceled in less than 24 hrs. and was given a cancellation number and told that there would be no further charges it was a ruse. It would also appear that "Myspace" approves of this type of scam for they allow them to use their site to solicite victims. If you were victimized through "Myspace" contact them, as I did, and write a strongly worded note as to what you think of this and ask them to ban all such ads from their site.

Argh I hate these bastards. Fortunately I wasn't on hold long when I rang 0011 1866 3410 767 and they have cancelled my 'membership'. They refused to refund me the $29.95 ($46.06 on my credit card, thanks to the Australian dollar) even though today is only the 7th day, including weekend days. I just hope no one else falls for this! I found it on Facebook – and assuming that it was linked to Google, I trusted it. Never again. I now report the links as misleading/scam every time I see them in that Facebook sidebar. Lol

They put me almost 15 minutes on hold (for international call from mobile… arrggghhh).
@ Rosanne, have they also canceled the Identity Security and Fraud Protection charge after you canceled the subscription of google cash?
I read in the terms and condition, if I got it right, that it would charge another $15 for both if were not canceling before the trial period. Luckily I know this bloody thing just hours after fell.

I am from UK, what number do I call? Anyone British here?

I called them this morning and got through, they comfirmed that it came through "Cash From Grants" it seems that they are hooked up with many deceptive companies for it took her a while to tell me which one got me. I demanded that they cancel and give my money back and received a cancelation number and promised a refund within 5 to 7 days. I informed her that it had better be there for if it is not within the time stated that I would be talking to high ranking family members with local law inforcement, and that as they informed me that the call may be recorded that on my end it WAS. To make sure they couldn't take money again I went to my bank, cancelled my card and requested a new one, it could take a week to get it but worth the wait. I'm still mad at "Myspace" for allowing them to use their site to seek prey.

STILL HIGHLY PISSED !!!!

Hey Duffy,

Am in the UK and i still had to ring the US number, i couldn't find a UK number anywhere. The call lasted appx. 7 minutes.

Goodluck

I also accepted a $1 payment and have been charged $59!!! I can't afford this!!! What The Hell I never said that I would pay this!!

Hi again, I can't ever seem to get through and think I'm probably calling at the wrong times. Do we know exactly where in US these people are located so I can cue up the times or could someone from Australia (Lee perhaps if still on this forum) tell me what time you were successful please?
Thanks…have gone over the 1 week waver though am now incurring the protection rubbish.

my sugestion if you call from australia, call it between 3 am to 5 am. After that hours its very hard to get through.

good luck.
I really hate that bastard…

Marcell – not sure about the other charges, but I'm contemplating trying to get a new credit card anyway so hopefully that will stop it… (If they call me a million times a day I'll just ignore it teehee.)

Rowena – I'm from Western Aus and called the US at about 11pm our time… which if you're in the Eastern states I guess is 1am.. so maybe not great timing!! I had looked at this page http://www.timeanddate.com/worldclock/custom.html?continent=namerica&sort=2 to check average time differences in America from here.. and someone said they call centre was open 8am-5pm their time, so I called at I think it was 9am their time.

Thanks Paul. Will try on Las Vegas time (erk). Also thanks for this forum. It is nice to know, I'm not the only one.

this is the website i was taken to when i clicked on an email for the google cash, make money at home. They have so far charged my credit card the $1.00 fee and I have not seen the confirmation and receipt they said i would receive email. that was 3 days ago. I can not find anything to contact there customer service and today i am calling my credit card company to put a block on any other charges to my card from them. hope this helps.

http://www.earncashfastwithgoogle.com/index2201A.php?adid=1960&affid=710&subid=764

Thank you
Tracy

Hi again, and thanks Rosanne & Marcell!

I'm in Sydney and got through this morning at 7am. Managed to cancel all future transactions regarding Googlesuccesskit, though was told that fraud protection withdrawals are a different company and I need to take it up with them!
Paul – do you know if Australians can use the toll free number you mentioned to Ellie?

To all those who received nothing and weren't able to get their money back, start chargeback proceedings with your banks, it there is legitimate reason, i.e. didn't receive goods', you will be refunded, I have been already.

Good luck to all, will let you know how I go with the other.

I´m in AUS in this moment and I believed in this because of "google" name on it…and I´ve been charged more than AUD$50 at the time…
So finally I found this page and I called three times. The last time I got an answer and I asked for a cancellation and the guy gave me a cancellation number, what is this for?
and also he told that they won´t refund me anything…

I´m really pissed off!!!

What should I do now? Please Help Me!!!
Defenitely tomorrow I´m going to the bank to cancellate any further automatic withdrawal of those guys.

I have been charged $11.95 three times in one month, $1.00 plus $4.95 twice and then $9.95 twice also. If this keeps on and i don´t receive the Google Success Kit . I want to cancel it as up to now. Please confirm to me and guarantee that I will receive the Kit. This all added all to $65.65 in one month. I can´t afford this every month.

EarnFastCashwithGoogle.com is the web site that's for $1.00 trail I found this out on davidscreditstory.com hope this is what you were looking for and the phone number I got is 1-866-346-7163 good luck

I had the same problem with this company, they took money from my account that was not authorised. I found a phone number for them +18663417163 and got through to a person that claimed that they are unable to refund the money but she would cancel the membership and assured me that no more money would be taken. From the tone of her voice I would say that she has had alot of people call with the same problem. She sounded very bored when she said that when I signed up I agreed to all terms and conditions. At this stage I'll let it go but if there are any more unathorised transactions I will be doing my best to chase them and my money up.

I ordered the google success kit here in the UK

Not had an email or anything from this, not even to confirm the payment.

Been in touch with my bank to get back what went out of my account

Can't remember the link I found the kit on

Any one else in the UK have problems like this? If there is, get in touch with your bank, as we are protected under UK banking rules.

Gary in UK. I today(29 Jan 2009) found a site to cancel googlesucesskit, called "quickcashsupport.com" – click on their helpdesk, and you will be through on live chat. They told me I could cancel on this site, gave me a cancellation number, and told me I will not be charged any more. I have printed out the whole questions and answers, and will take it to my bank tomorrow to ensure that no more charges are made. I too live in UK. Hope this helps.

I called 866-341-0767 and successfully cancelled my google success kit after only having it for 2 days. Hope this is of help to all who want to cancel this kit.

I visited that URL you provided…

I thought the operator was a little too fast for a real person ,had me thinking this is some b*ullshit thing to con us into thinking that our memebership is indeed cancelled.

However I wanted to make sure that the person wasn't a machine so I asked who was Neo in The Matrix, the operator took few mins to reply, "keanus reeve." Hmmm I am convinced it is real, but will my membership be stopped. Let's hope….!

Take care guys

Thanks Gary. Has the quickcashsupport.com been checked as legitimate Paul or are we getting into even more trouble? Bit scared to give my details to them again, but would like to sort out without getting up at ungodly hours of the morning and still haven't had any success with above fraud protection number.

I called in the afternoon, and I am in Brisbane

I can't believe this, here is a website, advertising this scam, as though its not a scam LOL!!!

http://www.sarahsscamreview.com/?p=37

I called 866-341-0767, had a small wait and they actually refunded my money. It showed up today in my account! I was shocked. However, I got the fraud protection charge so will call them again. We'll see if they charge me again for 29.95. Supposedly they cancelled my account. Hope others have had luck with this, too. Call the number!!!

Lucky you Paul we are sweltering over here…113F in some states!

Lee, was that for the fraud protection scam and did you use the toll free number 1-866-387-2521 or 1-866-342-2994? I'd believe anything of this dodgy group of scammers…yeah sure Sarah!

What does Google think about having their reputable name dragged to these depths I ask?

Thanks to you both in advance.

I;m very, very unhappy about this – waiting for kit, expecting a 1$ charge,not getting kit, then 9 days later, getting a 46$.28 charge on my account, and still getting nothing! I'm going to call first thing monday, and demand refund – unbeleivable! Glad to read advice from others, and will get cancellation number!!!! Dont know how they get away with it!!!!!

Hi all, I have checked all the email links (EarnFastCashwithGoogle) that googlekits have sent me are now corrupt and they are trying to remove all evidence of the scam. One of the emails I have received is as below:

I would urge you to learn more about Google Kits. Learning how to advertise on google is the biggest way to make money online today! Read my Blog for more information. Now to get to my blog simply click http://jessefiles.com/blog In there i discuss this 2 step process that will enable you to make the money you want to.
With these 2 step process I earned

-$5000 in my first month advertising on google.
-$12,000 government grant by just applying for one!
All of these are available to people worldwide so make sure you Get Yours Now!

Hope you had a great new year!

Jesse

to access my blog click http://jessefiles.com/blog

Googlekits.com is partnered with Wazzinc Media 10 Platinum Avenue, Richmond Hill, ON L4E5E2, CANADA

I believe this is a Dec-Jan campaign scam with ads on social networking sites.
I am currently trying to get my bank to issue a dispute.
Based in UK and feeling stupid for falling for this.

Ian iceman thanx for the tip quickcashsupport.com i got to cancell my googlesuccesskit, fraudprotection thing and the identity one 2, i will to go to the bank and make sure no more charges go out, thanx again m8.

i too got it from myspace. Any good numbers out there for the $29.95 charge?

To cancel fraud protect i had to go to fraudprotectionhelpdesk.com and start a live chat.
To cancel identity security, i called (866) 342-2994. on hold about 4 minutes at around 11:30 EST
To cancel fastcashwithgoogle, $29.95 charge, i called (866) 341-0767. on hold for about ten minutes around 11:15 EST.
*ALWAYS ASK FOR CONFORMATION/CANCELLATION NUMBER*
They sound crushed that you do ask. only satisfaction i had throughout this BS. im not sure what to do with the numbers but they gotta be on record somewhere. Hope this helps

Hi everyone, please see my conversation with the scam company. Please feel free to use the info to launch any complaints to any authority. I have complained to the UK Google office.

You are now chatting with 'Suzy'

Suzy: Hello, welcome to our help desk. What product are you inquiring about today ?

you: hi suzy, i understand you can cancel my subscription to the scam named EarnFastCashwithGoogleKits

Suzy: We're most certainly not a scam company. I sincerely apologize if there has been a misunderstanding or a lapse in our obligation to our customer; that is why we have live chat as well as email support available in order to rectify any potential issue our customers run into.

Suzy: Some of our most common issues arise from the customer not having a clear understanding of the terms and conditions which they must indicate that they have read and agree to before placing any order with us. Please take a quick read over them here, and see if that helps clear up any concern you have. If not, I'll be here and more than happy to assist you.

you: i have written to Google UK to make a complain about this matter and the press as well. All the links I have received via the sales@googlekits.com emails are now corrupt and nowhere to be found

you: in the meantime, i have not received any googlekit and have been charged on my credit card which i am disputing with the bank

Suzy: Could I please have your full name, e-mail address and zip code so that I am able to pull up your account?

you: may i enquire where are you based?

you: us / canada?

Suzy: U.S.

Suzy: We are located in Las Vegas, NV.

you: are you the company that is managing the GoogleKits project then?

you: please provide me my cancellation number

Suzy: Just a moment please.

Suzy: Out support email address is support@quickcashsupport.com

Suzy: I have cancelled your auto renewal Earn Cash Fast With Google membership and you will not be charged any further from us. However, you can reactivate your Earn Cash Fast With Google membership at any time, and I will place you back on the list, simply by contacting us via live chat or email (support@earncashfastwithgoogle.com).

Suzy: Your cancellation number is:

Suzy: 295992788451

you: can i get yr full name, company address pls?

Suzy: My full name is Suzy Riley and we are located in Las Vegas, NV.

you: corporate address in Las Vegas please?

you: and company name

you: and merchant / us incorporation number pls

Suzy: I am sorry, we are not authorized to provide exact address of the company due to security issues.

you: this is issue of security on my end and millions of others who have been charged for items which we have not received

Suzy: name of our company is " Earn Cash Fast With Google"

you: are you affiliated with Google Incorp?

you: if you are certain you are not a scam company, you have nothing to be afraid of

you: are you also affiliated with Wazzinc Media 10 Platinum Avenue, Richmond Hill, ON L4E5E2, CANADA

Suzy: No, we are not affiliated with Google Incorp.

Suzy: We are not affiliated with any other company.

Suzy: All of the information entered on our site is securely sent to us through our 128-bit encryption Secure Server. That means your information is invisible, and we have never had a security issue to date.

Suzy: And you have been removed from our service.

you: what is your answer to me being charged for a googlekit which i never received?

you: but i have already been charged

Suzy: We are no longer shipping CD's. We now offer the information in a user friendly ebook.

you: are you refunding me the amount please?

Suzy: You can access all the information on the website.

you: what website?

Suzy: Accessing the information on the website is easier and you can access anytime any where.

Suzy: Simply go to link provided below and log in with your username and password.

Suzy: http://www.earncashfastwithgoogle.com/indexlogin.php

Suzy: Username: [removed by admin]

Suzy: Password: [removed by admin]

Suzy: Go there and download and save the manuals to your PC right now. Simply click on the download links, and select “Save” on the download manager that will open.

Suzy: You’ll learn, how to earn money in few minute per day.

Suzy: As per the Terms and Conditions that you indicated that you had read and agreed to at the time of purchase, the past monthly charges are non-refundable since there’s no way for us to tell whether or not the service has been accessed.

Suzy: However, I have gone ahead and cancelled your membership permanently, and you will not be receiving any future charges from us. There’s no way for you to be enrolled with us without agreeing to the terms of the offer, but I do apologize if that was missed or if there was any miscommunication. Is there anything else I can help you with?

you: where are the terms and conditions which you mentioned?

you: i don't see it on the website

Suzy: Please go to https://www.earncashfastwithgoogle.com/confirmorder.php and look at the right side of the page.

Suzy: I apologize, but everything is clearly stated in our terms & conditions.

you: where is the term which mentions you do not ship CDs anymore

Suzy: Just a moment please.

you: also, please provide me your merchant code / name to which you make the payment process on credit cards so my bank has the information

you: does this email add sales@googlekits.com belong to you?

Suzy: No.

Suzy: Our technical department working on it and they will make this change very soon from our website.

you: what change?

you: please provide me your merchant code / name to which you make the payment process on credit cards so my bank has the information

Suzy: That we do not provide CD longer, you will be able to access the stuff in your membership area.

Suzy: Sorry, we are not authorized to provide that information.

you: brilliant scam! well, i suppose we'll just take it up with authorities in both the US and UK for some sense of reality

Suzy: We're most certainly not a scam company. I sincerely apologize if there has been a misunderstanding or a lapse in our obligation to our customer.

you: in the meantime, i hold you to your word that no more charges will be made to my card and if i find any weird charges, i will hold you responsible

Suzy: I have cancelled your membership with Earn Cash Fast With Google

Suzy: I assure you that you will not be getting charged further for Earn Cash Fast With Google.

you: pls clarify this point for me. i got your https://www.earncashfastwithgoogle.com/confirmorder.php website from the sales@googlekits.com email and you say the email does not belong to you. how is that possible?

Suzy: No, we do not belong to this email address.

Suzy: We have only one support email address which is support@quickcashsupport.com.

you: but this support@quickcashsupport.com is not the website

Suzy: This is email address and website is http://www.earncashfastwithgoogle.com/

you: ok, thanks for your info. everything is so very vague. i will ensure more people know how to protect themselves from your company.

you: sleep well with a good conscience!

Suzy: I sincerely apologize for any inconvenience caused, we have millions of customers and all of they are very happy with all our service.

I just found three charges on my credit card. Like many others I authorized a $1.00 charge to get information on the Google Success Kit. I never saw it was for a seven day trial and that I would be charged $11.95 after that. To make matters worse I also got hit for Fraud Protection – $4.95 and Identity Security for $9.95. I've called all three numbers, same place but different departments so they won't transfer. Each one said they would cancel but wouldn't give me a refund, per the terms and conditions. I persisted and all finally agreed to refund back the last months charge.

Talking about fraud…what a scam and I am surprised Google is part of this.

hi my name is sean and i also ordered the google success kit during the $1 trial offer but never received it. and the place where i first saw the ad was on myspace too. ive been charged twice but i still dont have it. please keep me updated on this issue. thank you

Can't believe I fell into this scam too..! I've been charged $29.95 and have just cancelled my card. I'm going to contact the retail disputes department of my bank and see what they can do about it.

Here is the transcript of my online chat, it seems that they all say the same thing but don't give any real answers.

info: Please wait for a site operator to respond.
info: You are now chatting with 'Lance'
Lance: Hello, welcome to our help desk. What product are you inquiring about today ?
you: I want to confirm that my membership was cancelled
Lance: Could I please have your full name, e-mail address and zip code so that I am able to pull up your account?
you: All accounts including identity security, fraud protect and google success kits
you: Nicole Gough, nlgough@optusnet.com.au , 3825
Lance: Ok, please allow me few moments, while I locate your order.
Lance: We would like to inform you that your services with google has already been cancelled.
Lance: When you subscribed to our services, you automatically enrolled with the Fraud Protection Ebooks & Identity Theft Prevention Ebooks, that's clearly stated in our terms & conditions.
you: What about the unauthorised transaction from my bank account in the amount of $46.92?
Lance: Your fraud protection and ID theft is still active with us.
you: Please cancel immediately
Lance: I have cancelled your membership with Fraud Protection Resources and ID Theft Prevention.
you: And the money that was taken without authorisation?
Lance: When you subscribed to our services, you automatically enrolled with the Fraud Protection Ebooks & Identity Theft Prevention Ebooks, that's clearly stated in our terms & conditions. You have to cancel their subscription as well, if you won't wish to be charged by them.
you: I was charged by google success kits not he others
Lance: Just a moment please.
Lance: We would like to inform you that we offer 7 days free trial of Earn Google Success Kit. And, if you agree, then we'll charge a small amount of $29.95 on 8th day. It's a monthly subscription and if you don't cancel your monthly Earn Google Success Kit subscription, then we'll charge you every month.
you: I was charged that amount within 4 days not 7
Lance: We would like to inform you that you subscribed our services with $1.00 on Jan 18, 2009.
Lance: And you have been charged $29.95 on Jan 26, 2009.
Lance: That is the 8th day of your subscription.
you: My bank details state that this was not the case
Lance: Could you please let me know, what kind of charges made on your account?
you: 20th Jan $1.54, 26th Jan $46.92
you: AUD currency
Lance: Can you please let me know, what your bank statement is showing ?
you: What I just told you
Lance: But we haven't made any charges like that.
Lance: Please contact your bank for further assistance.
you: They are shown in Australian currency.
you: Your company is scamming hard working people who are trying to get ahead. You are not offering what you promise and all you do is take money from people.
you: I have spoekn to people who have had their money refunded. How is it that you will do it for some and not others??
Lance: We would like to inform you that we offer 7 days free trial of Earn Google Success Kit. And, if you agree, then we'll charge a small amount of $29.95 (US DOLLARS) on 8th day. It's a monthly subscription and if you don't cancel your monthly Earn Google Success Kit subscription, then we'll charge you every month.
you: You just repeated what you said before, that did not answer my question
Lance: We are certainly a legitimate company.
Lance: You can contact us between 9 AM – 5 PM MST if you have any questions.
Lance: You may cancel your Membership at any time if you are not completely satisfied with Earn Success Kit with Google. To cancel your Membership at any time, you must contact Get Rich With Ebay Now customer services by doing one of the following: (1) contacting us via telephone at (800)659-1473; (2) contacting us via email at support@earncashfastwithgoogle.com; or (3) accessing our live help option available on the Website 8 AM – 5 PM MST.
Lance: As per the Terms and Conditions that you indicated that you had read and agreed to at the time of purchase, the past monthly charges are non-refundable since there’s no way for us to tell whether or not the service has been accessed.
Lance: However, I have gone ahead and cancelled your membership permanently, and you will not be receiving any future charges from us. There’s no way for you to be enrolled with us without agreeing to the terms of the offer, but I do apologize if that was missed or if there was any miscommunication. Is there anything else I can help you with?
you: Haven't you already cancelled my mebership as asked at the start of this session?
Lance: It has been cancelled already.
you: There is obviously nothing you can do to help me but spout the company line.
info: Your chat transcript will be sent to nlgough@optusnet.com.au at the end of your chat.

Feb 2, 2009 Ditto to LORI and Greg's tele # . I just called — received Prompt help — & given a confirmation #
for my cancelation. NOW, I WILL DO THE SECOND AND NEEDED TASK of Notifying my credit card company to CEASE ALL FUTURE
payments. It has been my experience in the past, that the ONLY way to stop these things is the customer complaint to the card issuer or other cash transaction agencies [PayPal etc.] Thanks, everyone and good luck.

Hi

I called this shit to tryed and they billed me 1.23$ on my credit card. 1 week later, they charged me 29.95$. I called, cancelled everything and I had my refund. But 2 weeks later, A internet fraud protection charged me 12.95$ on my credit card again… Called, cancelled and got my refund. An other week later an Identity security charged me 9,95$ again… Called, cancelled, got my refund.

How do I stop them?

Hi,
Went to the quickcashsupport.com site and cancelled my membership. Then I went back to the site 30 minutes later and quizzed them, they told me my membership has already been cancelled. So i am hoping that IT has now. I will also be using the transcript with cancellation number incase any future charges pop up on my bank statement.
Talk about an expensive lapse in judgement!

google success kit is a scam i recieved nothing was chargeed 29.95 twice as well as a dollar 6 times, before the 30 days trial expired… the fee is non refundable, supposedlyj. i have sent emails to google infringement team and google customer support.
Now from what i can gather this is the number you have to call Google Success Kit866-3410767 you have to actually tell them you didn't get your kit, and they will refund the 29.95 only….. it' doesn't amtter about the 1-800-712-7222 it just a recorded message but this IS the number to cancel…. memebership so u won't be charged any more fees…. and make sure to get ur cancelation number just in case hope this helps all of those who have been scammed i will keep u posted as i should be getting my money back on my card 5-7 bussiness days…Good luck

Hey guys I called the number and argued and argued to get my money back. AND I DID GET MY MONEY BACK!!! After she said that there was nothing she could do I asked to speak to her supervisor or someone higher up that could help me with this!! She got quiet for about a minute and then said something about giving me a complimentary refund! The $29.95 was put back in my account 3 days later!!! Hopefully it will work for yall!!!

i got a differnent number on my bill and called a diffenrent number and got a confirmation number too

Hi all, success (real success that is) at last. I have just (10.20am EST) spoken with Lance (as above)@ http://quickcashsupport.com and was assured that all dealings with google success kits have been cancelled…interestingly I was personally only able to cancel the GSK so my bank must have done the rest. Here is
how it panned out…
You are now chatting with 'Lance'

Lance: Hello, welcome to our help desk. What product are you inquiring about today ?

you: Hi Lance, I want to cancel the fraud protection and any other accessories associated with the google success kit please.

Lance: Could I please have your full name, e-mail address and zip code so that I am able to pull up your account?

you: Rowena xxxxx, xxxxxxxxxx and Australian Area Code xxxx

Lance: Ok, please allow me few moments, while I locate your order.

you: Thanks

Lance: We would like to inform you that your all services has been cancelled already.

you: The google success kit has been canceled, however, I have since incurred a debit on my credit card for fraud protection.

Lance: Just a moment please.
you: Thanks

Lance: You were charged $4.95 on Jan 22, 2009.

you: Yes
Lance: And your service was cancelled on Jan 28, 2009.

Lance: You were charged before your cancellation.

you: Ok, so I will not be charged any more for anything to do with Google success kit, fraud protection or any other hidden charges?

Lance: I assure you that you will not be getting charged further for any of the services.

you: Could I have a cancellation number please Lance.

Lance: For Google success kit xxxxxxxxx

you: And the fraud protection?

Lance: For fraud protection -xxxxxxx
Lance: For IdentityTheft xxxxxx

you: That's wonderful Lance, thankyou very much.
Lance: I hope I was of assistance to you. Is there anything else I can help you with today?
you: No thank you that's fantastic.
Lance: Thank you for chatting. Good-bye.
you: Bye

I decided not to challenge the fraud protection as a lesson to myself.

Good luck to all and thanks again Paul for this forum and all the rest of you for your valuable information.

This is a scam!!!!!…….Saw this add on my local news station web site and thought what the heck!……and after reading that it would only be a $1.00 I ordered it. Well after two months of a charge on my credit card for $29.95 and still "NO PRODUCT!!" I called the 1-866-341-0767 and spoke w/ a Jolene. Who said that it will be canceled. So now I have to wait and see. Happy I was able to talk w/ someone to cancel this BS!!

I am yet another 'victim' of this ridiculous scam!!! I've now lost almost $60 AUD… My card has to be stopped – I have incurred further fees for transactions and penalities for insufficient funds (as I was not aware this $60 was STOLEN)..

All up – this has cost me $100 plus dollars….

Join me in complaining to
Australian Government Consumer Protection Resources
Info from the Australian Government on Consumer Rights

I just signed up for the Googlesucceskit on superbowl sunday. I saw the add on facebook but can't remember what site it brought me to to sign up. I was just charged the $1.00 today. I have three numbers they gave me for customer service.

866-341-7163
866-712-7226
866-342-2994

[edited]F******[/end edit]GOOGLE [edited]F*[/end edit]THIEF I HATE IT I HATE IT I AM NEVER GOING TO USE GOOGLE OR TRUST ANYTHING THAT HAS TO BE WITH GOOGLE [edited]F******[/end edit] RATS YEAH [edited]F******[/end edit] [edited]***RATS[/end edit] THANKS JILL AND OTHER FOR THE INFO

I also purchased this so called kit & have yet to recieve it either. Was charged $29.95 just like you, and also get the same run around when calling the number. I just changed my bank debit card # so they couldn't access my account again, and chalk it up as another lesson……

I'm in the same boat here… I should have known better, but I took a chance on this Earn Google Cash ad I saw on facebook… agreed to pay $1, was never sent anything, not even an email, and was charged not only that dollar, but also $29.95, AND for this fraud protection thing for $4.95. And since I'm Canadian, with the exchange rate I ended up being charged $45.43 in total. I was never sent an email to confirm and of course wasn't sent the product in the mail.

I called 866-341-0767, got a hold of someone quickly (who sounded bored and like she gets these complains a million times a day), she told me she could cancel and not refund, but when I argued that she can't keep my money when I never received anything, she said something about a complimentary refund (mumbled quickly), and gave me a cancellation number.

I find it kind of suspicious though because when I called the Fraud Protection number to cancel with them, I got almost the same cancellation number, just one number shorter… makes me feel like its not exactly legit.

I'm going to call my credit card company and ask them to block any charges from this.

So I fell for this scam too. I used the number I found here to contact the place and they canceled my account. For the ID Theft place, the phone number is 866-351-8557. To cancel the Fraud Protection thing, I contacted http://www.fraudprotectionhelpdesk.com and clicked on the live chat link. They canceled my account as well. Be sure to get confirmation numbers on the cancellations! Thanks everybody.

I saw this on Facebook and checked it out. It was an offer of $1.00and then 29.95 after the 30 day trial. That was on Jan. 08 and then on Jan 16 they charged me $38.54 (CDN exchange rate) and then on Jan 22 I am charged another $6.47 for Fraud Protection!?!?!?!? What the hell? I am charged a protection fee for being frauded!!!!! To this date I havent seen any kit in the mail!

I have also just been ripped off by these scam artists, and this has cost me $80 plus dollars (NZ) so far, and I have been trying to call the numbers with no avail. Looks like I will have to cancel my card at the bank to get rid of this.
I cannot believe I have fallen for this. BASTARDS

hey im trying to find someone who actually received their google kit because i purchased mine with a prepaid credit card but its going on two weeks and i have not received it.

From what I've seen, no one has received their kit.
I am so glad that I didn't give my credit card info. I got turned off when I became plagued with phone calls and finally when they caught me at home the person was very pushy. I told the person several times that I had decided not to commit but they would't take NO for an answer. They continued to harrass me and I had to demand on 3 occassions that they stop calling. Finally after 2 weeks they gave up.

Is this what you are looking for? I just got this ridiculous offer in my e-mail.

Oops… click on my name and you'll see the site. Here's the URL: http://www.deliciousdownloads.com/z/googlepro/?cy=1&pr=1&af=7&ad=2&rs1=911367664&rs2=619

This is absolutely a scam. However I did call this number-866-341-7163 and they responded very quickly cancelled my subscription, gave me a confirmation number and assured me there would be no addtional charges.

I too signed up for the google successkit (should have known better), was charged the fraud protection and over $40 AUS for the kit, which I never received, finally found a phone number to ring (the ones on the website don't exist), they have cancelled my account, but tell me I have to go to fraudprotectionhelpdesk.com.au to cancel the fraud payment, but don't seem to beable to work that one out, it just brings me to this website, can anyone help. What a scan I say !!!

spotted this via face book and checked it out here – glad to say i didnt fall for it http://www.ericmakesthemoney.com/?t202id=7812&t202kw=UK-JOBLESS??-30-45-M

Hi Leah,

As I mentioned above, if you are trying to contact them from Australia, don't waste anymore money on long distance phone calls just log on to http://quickcashsupport.com and ask them the cancel all associated with the GSK. I got through at 10.20am EST. If you act quickly they will cancel before any more charges are deducted. Get cancellation numbers for all three. Then start charge back proceedings with your bank. See my blogs above.

Good luck.

Here are some sites where it's mentioned and you can supposedly download….

http://jonlewisblog.com/

http://www.deliciousdownloads.com/z/GMT/?cy=6&pr=10&af=12&ad=12&rs1=912956314&rs2=73

The 'delicious downloads' gives you 15 minutes to fill out your information and click downlaod. Dunno what happens if you don't, perhaps the isp for it changes??

I also called 1-866-341-0767 and was able to get them to not only cancel my order but give me a full refund. We will see. Is there anyone I could contact to report google success kit for their questionable internet practices?

Hi Rowena & Antz2,
Thanks to your posts i have managed to chat with one of the advisers on live chat function and they have agreed to cancel all accounts with no further charges to go from my account. They have also reverted back the past charges of $29.95 and $1.00 taken from my account. Here is a transcript of the chat for the benefit of anyone who might want to approach them for cancellation and refund

info: Please wait for a site operator to respond.
info: You are now chatting with 'Carol'
Carol: Hello, welcome to our help desk. What product are you inquiring about today ?
Ashish: It is the google kits
Ashish: Hi Carol, I want to cancel the fraud protection and any other accessories associated with the google success kit please.
Carol: Could I please have your full name, e-mail address and zip code so that I am able to pull up your account?
Ashish: name, email, zipcode
Carol: Ok, please allow me few moments, while I locate your order.
Ashish: thank you
Carol: I have cancelled your auto renewal Earn Cash Fast With Google membership and you will not be charged any further from us. However, you can reactivate your Earn Cash Fast With Google membership at any time, and I will place you back on the list, simply by contacting us via live chat or email (support@earncashfastwithgoogle.com).
Carol: Your cancellation number is:
Carol: 2969xxxxxxxx
Carol: I have cancelled your membership with Fraud Protection Resources and ID Theft Prevention.
Ashish: have you cancelled all associated products of your so called earn fast cash scheme.
Carol: Yes, I have canceled your all services.
Ashish: and can you confirm that there is absolutely nothing else that will need to go out of my account at all
Carol: I assure that you will not be getting charged further.
Ashish: in the meantime, i have not received any googlekit and have been charged on my credit card which i am disputing with the bank
Ashish: nor have ai recieved any confirmation email to supprot the fact that i had registered.
Carol: Just a moment please.
Carol: I can clearly see that you did not want this program, so I’m going to go ahead and issue a courtesy refund of the past monthly charge which you are inquiring about today.
Carol: Your membership has been cancelled and any future charges have been stopped, and you will see a credit to your account of the most recent charge within 5-10 business days. If it does not show up within that time frame, please call back and we’ll have it looked into and resolved.
Carol: I have refunded you $29.95, this much amount will be credited back in your account within 5-10 business days.
Ashish: and what about the US $1 that was charged from my crad as well. you have to refund that as well
Carol: Now, I have refunded $1.00 also.
Ashish: that's a lot better…i would have expected you to refund back all the charges ASAP.
Carol: Yes, you will receive it within 5-10 business days.
Ashish: is there any particualr email id that i can email out to so tha you can support any queries i may have in the future
Carol: You can e-mail to our support department at support@quickcashsupport.com. Our support department will get back to you as soon as possible.
Ashish: and waht does sales@googlekits.com consitute of then
Carol: Sorry, this is not our e-mail address.
Carol: I already gave you our support department e-mail address. You can e-mail to our support department for any query.
Ashish: can you give me the cancellation number for Fraud Protection Resources and ID Theft Prevention as well so it is easier to follow up later on
Carol: For Fraud Protection, cancellation number is: FP-xxxxxxxx
Carol: For IdentityTheft, cancellation number is: xxxxxxx
Ashish: can you please provide me your merchant code / name to which you make the payment process on credit cards so my bank has the information
Carol: Our charges appear on your credit card as GOOGLESUCCESSKIT 18006591473.
Ashish: it appears in 2 different ways on2 different transactions GOOGLESUCCESSKIT 8007127222 and GOOGLESUCCESSKIT 808-1207609…and the one u mentioned is totally different
Carol: Please concern your bank in this regard because our charges don't appear under GOOGLESUCCESSKIT 8007127222 and GOOGLESUCCESSKIT 808-1207609.
Ashish: but that is what has appeared on the account and i understand if the next time any charges do appear they will apear in a differetn name again….guess something to do with your side rather than the bank….i have read thru several forums and seen that so is the case with several others
Carol: Sorry, but we haven't made any charges under that.
Carol: Please concern your bank in this regard.
Carol: You can come to us later on for any kind of query.
Ashish: any how i am worried about the past charges which according to you have been taken care of. I take your word that no more charges will be made to my card and if i find any weird charges, i will hold you responsible
Carol: I assure that you will not be getting charged further for anything.
Ashish: thank you very mcuh for the confirmation and i really hope that your confirmation happens to be true
Carol: I hope I was of assistance to you. Is there anything else I can help you with today?
Ashish: I will ensure that this matter is well known to all of your expected users so they are aware of the fallout of there registrations. Your registration process leaves a lot to be desired…..as an example a simple confirmation email doesn't pop into the email account and neither does any transaction notification….it is pathetic business sense that you guys have…
Carol: We provide all the information regarding services & charges in our terms & conditions.
Ashish: that's where the catch lies and you make most of your revenue. Unfortunately that is not ethical business practice. Anyhow, I take your word for the cancellation of all the accounts with you and also assume that the 2 charges levied on my credit card will be credited back in the said time. If not i will come back with queries. Thank you once again for your assistance to help resolve the matter though. Cheers
Carol: Thank you for chatting with us. Please feel free to contact us back for any query or questions. We are available 9 AM – 5 PM MST.
Ashish: that's all i have to say today…bye
info: Your chat transcript will be sent to cashish@techmahindra.com at the end of your chat.
Carol: Thank you for chatting. Good-bye.

Good luck

I spoke with these people right away when i noticed I was charged 29 something. I wasn't pleased with the person- they emphasized that the trail was only ONE WEEK as they stated it was in the Terms and Conditions. I mentioned- why then say 30 day trial it really should say 7 DAYS trial. They got my account cancelled but I am going to call my bank and get a new bank card number to prevent from this ever happening again. It's pretty retarded to be honest.

Buyer beware. These folks make money from people who don't read the fine print. Here's the fine print from http://www.earncashfastwithgoogle.com/ : Offer Details: Simply click "Submit" to the right to activate your trial membership with Earn Google Cash and have instructions to start earning cash through Google! To activate your trial membership to Earn Google Cash you will be charged a $1.00 refundable processing fee and then you can immediately take advantage of the exciting savings Earn Google Cash has to offer! After your 7-day RISK-FREE trial period it’s just $29.95 per month for Earn Google Cash. Remember, you can chat with live operator by calling (866)341-7163 within the first 7 days to cancel, and you will not be charged. To ensure continuous service, at the end of your trial period your membership will be automatically charged each month at the then-current membership fee on or about that same date to the credit card you provide today. If for any reason you are dissatisfied, chat with a live operator, and you'll no longer be charged. You have also unlocked a RISK-FREE fourteen-day trial and twenty one-day trial to the Fraud Protection Resource Center and Identity Theft Protection for just $4.95 and $9.95 a month thereafter (shows as "FraudProtection" and "IdentitySecurity") should you choose not to cancel. Prior charges for all programs are non-refundable and a monthly $1 transaction fee applies to each bonus membership but bonus subscriptions can be cancelled and future charges stopped at any time by calling toll-free 1-800-712-7226 and 1-866-342-2994. All offers come with a monthly newsletter.

You've been warned.

Updates: I contacted my bank, they are going to dispute that one and one another corporation I have NO idea who it is but is charging on my cards too. I recently cut up my card and will get a new cards. It's funny cause i clicked on an advertisement and after i put my name on it and went to the billing page I found where it said 7 day and the cost is just EXACTLY the same!
Simply click "Submit" above to activate your trial membership with Government Funded Grants and have instructions to get Government Grants! To activate your trial membership to Government Funded Grants you will be charged a $1.00 refundable processing fee and then you can immediately take advantage of the exciting savings Government Funded Grants has to offer! After your 7-day trial period it's just $29.95 per month for Government Funded Grants. Remember, you can chat with live operator by calling (866)342-2494 within the first 7 days to cancel, and you will not be charged. To ensure continuous service, at the end of your trial period your membership will be automatically charged each month at the then-current membership fee on or about that same date to the credit card you provide today. If for any reason you are dissatisfied, chat with a live operator, and you'll no longer be charged. You have also unlocked a FREE fourteen-day trial and twenty one-day trial to the Fraud Protection Resource Center and Identity Theft Protection for just $4.95 and $9.95 a month thereafter (shows as "FraudProtection" and "IdentitySecurity") should you choose not to cancel. Prior charges for all programs are non-refundable and a monthly $1 transaction fee applies to each bonus membership but bonus subscriptions can be cancelled and future charges stopped at any time by calling toll-free 1-800-712-7226 and 1-866-342-2994. All offers come with a monthly newsletter.

I wonder if its really one main corporation with several sub-corporations…

Hi Francis, I am in Australia too. What number did you call to cancel your account with these tools?

I recently signed up for the google succes kit and Never recieved anything. I was charged $29.95 yesterday and boy did that piss me off. I called 866-341-0767 to call and get a refund. I got the membership canceled right off the bat but it took me 10 minutes to get them to refund my money. The lady I talked to said that I was sent a confirmation email that told me that the kit was on backorder and that there was a username and link to go through that would tell you what to do. Luckily my deleted email box saved all the deleted emails back to the 1/23/09 so when she said I was sent in email on 1/28/09 I had proof that I didn't. But if you just argue with them for awhile you will eventually get your money back.

Hi all! I never received my 1.00 success kit and was charged 29.95 on my account. I called the number 1-866-341-0767 after finding the number on this page. I was refunded my money. Now let's see if that happens. I was also given a cancellation number. I just wanted to thank you for helping in this situation!!! I had no idea who to call to stop these payments. I never received anything from them, not even a contact number. I called the number that was posted on the transaction through my bank and got a recording of some lady that said nothing to help. I was getting a little scared. So just Thank you so much!!! : )

I wonder if the charge is $ 30 every week, because I have charged and I have not even received the Googlekit!! I am not very satisfied. I know if I can cancel my subscription, or if it will charge me every month! I wonder if the number you mention, is there a French option. To better understand how this thing.

I called 1-866-341-0767 to cancel my account. I argued about a refund and when I asked to talk to a supervisor I was told that the last monthly charged will be refunded within 10 days. We will see!

I just went through the same hoops as most of you to get refunds and cancellations.

When I asked one operator if they were the same company, I was told that they were not. Very curious then that all three confirmation numbers were identical.

The script from which they read is also the same – "I can clearly see that you didn't want this product…".

Until I threatened them individually with a complaint to the FTC, they were not prepared to provide a refund.

What do you suggest? I do not want to pay that amount every month for nothing, and I do not have that money I just want to cancel all …! I do not really need its problems, then, do you have any advice please. I did not even get the kit anyway so I do not see why I would pay some chopse that I did not! And there is the service in the French phone number?

I also was taken for a mug paying $1 and then finding two unauthorised payments being taken from my bank account via my debit card. I have since gone to my bank, who have cancelled any payment requests from these people and would advise everyone else to do the same. Then if any further payments are made, your bank would then be liable

I too got hit for $29.95. When I called the number I was given they said it was the wrong number and gave me another to call. I called them, and ironically, got a woman named Dorothy,?(Dottie?). I told them my lawyer said too call the FBI unless they would give me a refund. Dorothy/Dottie immediatly said she would refund my money in 5-10 days, and gave a comfirmation Number. There are a lot of posts on this sight about the same thing, but I'm curious if anyone ever actually got the refund or not? The number I called was 1-866-336-9634, the one that worked anyway.

Also, my bank told me to cancel the card and get a new one just in case. If You have to transfer the money to a different account I would just to be safe!

I have been charged twice for the Google Success Kit and I would lik to be credited for one of those charges.

fraudprotectionhelpdesk.com
quickcashsupport.com
idtheftprotection.com

Go onto these 3 websites and you can chat with a live operator. Incredibly handy way to cancel, especially if you are in australia. I cancelled all 4 subscriptions and have my cancellation codes.

ARE YOU A VICTIM OF EARN CASH FAST WITH GOOGLE.COM ? DO YOU WISH TO STOP/CANCEL THE CHARGES? FOLLOW THESE 3 BASIC STEPS AND IT WILL GUIDE YOU AS IT WORKED FOR ME TODAY 14TH FEBRUARY 2009.

Step 1 To cancel charges and membership with earn google cash success kit dial (+1) 866-342-7263.Tell the operator you wish to cancel your membership and also insist on getting a refund. Once you membership is successfully cancelled you will get a reference number and will be told that it will take 5 to 10 working days for your account to be credited.

Step 2 Dial the Fraud Protection Number (+1) 866-387-2521 to also cancel the subscription services.Once this is cancelled you will get a reference cancellation number given to you.

Step 3 Dial the Identity Security Number (+1)866-342-2994 to also cancel this service.

I recently fell a victim of the earn google cash and was told to pay a $1 trial fee after which you will receive the GOOGLE SUCCESS KIT. My account got charged with 0.70 pence in the united kingdom on the 4th of February 2009. On the 12th of February 2009,I noticed that my credit card got charged again for $29.91 (£21.79) despite not receiving any email, letter or any product from google. I then googled the internet and found a lot of people who also fell victim to this same scam and immedaitely went into action to stop this.When I called my Bank/Credit card company on the 13th February 2009,I was told that there was little they could do to prevent my account from being charged because I have given them my account details, and advised to contact the company to cancell my subscription. The above steps was what I carried out and got a positive result. I first called their customer service live operator on the (+1) 866-342-7263 to cancel my membership.she was reluctant to give me a refund but had to after I let her know that their company was in the wrong. I then contacted the Fraud Protection Number (+1) 866-387-2521 to have them cancel whatever services that my must be susbcribed by me when google was activating my free trial period and finally I contacted the Identity Security Number (+1) 866-342-2994 to also cancel this service.

As I write this comments,I have already received a confirmation email from the following email address
(From:"Earncashfastwithgoogle.com"
To:ojohns50@yahoo.com
Cc:refund.wuyi@gmail.com ) which went directly into my bulk mail and it is as follows

"Dear John,

Your order ID 700430689 has been fully refunded. Refunds take up to 2 weeks (usually 6 days) to show on your statement.

If, for whatever reason, after 2 weeks this refund still does not show, please contact us directly at shalyncustomersupport@gmail.com and give the password "xxxxxxxxxx" in the subject line, and your email will be forwarded to a manager immediately.

Thank You.
Jesse Willms

Earncashfastwithgoogle.com"

I will look out for my online statement to see if I get my refund and also ensure that there are no future charges on my Credit card.

I fell under this and all three companies cancelled and returned my money. I did have to be aggressive to recieve refunds. to reach goggle success kit i used this number i reached a rep in under 30 seconds and resolved the issue with in a minute/ the 2 fraud protections services were more difficult to deal with when I noticed the charges but did refund my money 1-866-341-076 /

Please wait for a site operator to respond.

You are now chatting with 'Craig'

Craig: Hello and thank you for contacting the Fraud Protection Help Desk. The newest fraud alert has been issued – if you haven’t yet read it I would strongly suggest doing so here. We’re constantly looking for the most dangerous scams to warn our members about. How can I help you today?

you: hello

Craig: Hello, how may I assist you?

you: i've never heard of you untill today when i saw that a charge to my account had been made by your company

you: i do not want your service

Craig: I would be happy to help you! This $4.95 charge is for our Fraud Protection Resources tips package. It is an exclusive offer that was unlocked to you as a bonus along with an online subscription you recently made.

Craig: These tips are usually not accessible to the general public, but are now available to you through your member’s-only login ID and contain well over most effective Fraud Protection tips in the industry.

Craig: Could I please have your full name, e-mail address and zip code so that I am able to pull up your account?

you: john [full name removed per commenter's request]

you: 46803

you: john@[removed per commenter's request]

Craig: Ok, please allow me few moments, while I locate your order.

Craig: I have cancelled your auto renewal Fraud Protection membership and you will not be charged any further from us. Your Cancellation number is:

Craig: [removed per commenter's request]

you: will this refund the charge that you made to my account

Craig: As per the Terms and Conditions that you indicated that you had read and agreed to at the time of purchase, the past monthly charges are non-refundable since there’s no way for us to tell whether or not the service has been accessed.

Craig: However, I have gone ahead and cancelled your membership permanently, and you will not be receiving any future charges from us. There’s no way for you to be enrolled with us without agreeing to the terms of the offer, but I do apologize if that was missed or if there was any miscommunication. Is there anything else I can help you with?

you: i never even heard of you company

you: I do not know how you got my infomation

you: you are a fraud company

you: and you have in my eyes frauded me

you: i expect a refund

Craig: When you signed up with Google success kit, you were also enrolled with the Fraud Protection Ebooks.

Craig: When you purchased their services, you automatically enrolled with the Fraud Protection Ebooks, that's clearly stated in thier terms & conditions.

Craig: https://www.earncashfastwithgoogle.com/confirmorder.php and look at the right side of the page.

you: YOu are all a bunch of theives

you: I expect a refund

Craig: I can clearly see that you did no

Now i'm a victim off this and there is no contact information. from what i gathered so far.
they upgraded too debit out $46.00

http://justmorewebsitetraffic.com

this is the site. but can't find the one that login.

hi there i live in new zealand and am another idiot that fell for this $1 deal aswell.
well i cant ring that number from new zealand or can i?
i no it isnt free to ring what can i do?????????

Hi Peeps

You all seem to have the same problem as myself and yes i got scamed by the Google Sucess Kit as well…………

This in a very clever and sucesful scam… i bet millions are having this porblem

However i went 2 my bank and closed my account… opend up a new one and reported to the bank that are now going 2 report it 2 the police……

My bank sorted out my money for me in the end and after a lot of fighting with the service team of google….(who never pick up the phone and never answer to any e-mails)

I wish you all luck with this and hope you manage to get it sorted for yourself…… i ended up giving them £64.58 which is about $85.00…… luck for me the bank refunded it all for me……

Good luck people and i guess mose of us learn the hard way.

Ive also been sucked into those theiving bastards scam. Thanks for pointing me into the right direction. Ive also been charged from 2 of their affiliate companys "Fraud Protection" and "Id Theft Protection". I was able to get the phone #s for these as well.

From Aus

0011 1-866-341-0767 Google Success Kit
0011 1-866-387-2521 Fraud Protection
0011 1-866-351-8557 Identity Theft

I got different #s than the fella above mines. I just done the same as well. good luck

I was also charged 3 times, by ggoogle success kit, fraud protection and identity theft. If you complain enough they will give you a full refund, just make sure that you do cancel your account so that you dont get any further charges.(and get confirmation #, just in case)
the #'s to call are:
identity theft: 1-866-8557
Fraud protection: 1-866-387-2521
Just stay on the phone until they do give you a refund, because they have to and will, because it is all a fraud

I fell victim to the Google Success Kit. The web page I remember stated that the shipping of the software was only $1. No where on the actual page did I see the word "trial". I finally went through my bank stament and found a valid contact number for them and called and complained. The only thing they offered me was one month reimbursement. They claim the charges are non-refundable. I am notifying my bank and claiming these as fraudulent charges as the person that I spoke to said that the software is still on back order. For anybody else who is having problems the contact number I was able to find is 1-866-341-0767. I ordered mine in November '08, have still never recieved the software and incurred charges from them and a fraud protection company that is affiliated with them. BEWARE OF THIS COMPANY! Despite that other people have had a better time with them, I can't beleive that they charge people who never accessed and "account" that was never activated.

Well I hope you are cancelled like you want, because I did that last month and I just got ripped off for another 29.95 this month. Good luck

i clicked the link on the firefox google home page and was redirected to the google success kit, i beleived it was a google product because it was on the home page with the big GOOGLE sign
i managed to only have 1 transaction taken before it was reported as theft to my bank.

I am from England and i have been done with this scam. Can anyone please tell me how to stop this?? I have tryed that number but no luck, do you know what number i use fron England? I have rung my bank but the cannot stop it as it is not a direct debit or standing order they just take money out when they want with my card details. Please some one help!!! xxx

Just called 1 866 341 0767 and canceled my account and
also made them revers the last charge to my card.

I too have been taken in…registered for the so called $1.00 Free Kit…said it would be sent out by 28/01/09…so far nothing (20/2/09). Also they have charged me $45.08 for the Kit, $1.13 for O/seas conversion fee; $7.45 for Fraud Protection (HA!!!!)….Once burned,twice shy…

I should have known better. I will call my Bank and cancel my credit card and get a new one ASAP!!!!!!!!!!!!!!!!!!!

I just called to cancell mine! When they answered the phone the said it was the cancellation dept. At the same number everyone else is using. I got my confirmation number, but it was not offered too me, I asked for it reading your comments. They charged me a 1 then they charged me 29.95 the first month. Lets see if I get my money back.

Thank you greg i finally managed to get through and cancel it 2 never again i wasreally strting 2 panic but thanks again.

I found 2 numbers to cancel google success kits. The first is just for the kit and the second found another site that was charging me and cancelled that for me too. Hope these help – I got through on both numbers.
866-341-0767
877-205-7023

Total scam- I don't understand why there is not an agency that goes after these theives fleecing the public-
thsi number 866-351-8557 will get you thruogh to the Identity Security line- to stop the service. just like every other line the agent indicates they cannot refund because they have no way to know if you used the service- Ask them if there is a login & password associated with your account, they will asnwer yes, you then tell them that they do know who accesses the account and please refund your account. The next line " OK i can see that you truly did not want this service and I will refund your account"– stay on em– what a waste of time for each of us in this situation
Hope this helps all of the people it can- Mongooose

I got ripped of by the kit aswell the link was on facebook, And when you go on it there is a man on the bottom right of the page chattin s**t.They took the quid then took a further £21.

I did recieve my Google sucess kit but none of the other info or services that I was charged for, hopefully got my refunds by using the online chat facility that is available in others comments had to argue a bit for my refunds but the people seem nice enough if you push them hard enough did get cancelation id's without even asking will post another report if my refund comes through.
Money dosen't come easy should have known better!!

Nadine,
use the online chat facility that others have posted it worked for me I think.

Andy

can you please paste the online chat facility here?

grace

If in Australia, the easiest way to cancel subscriptions is to use the Live Chat options. Also copy & paste conversation into word document as proof, if needed.

http://www.idthefthelpdesk.com

http://www.fraudprotectionhelpdesk.com

http://quickcashsupport.com

Now I wait & see if it has actually been done.

I too paid for a Google start up kit that never arrived .
I was deducted the 11.95 from my account so today after reading all your comments I decided to ring the 1 866 341 0767 number expecting to have a battle on my hands. Instead a very nice voice asked if I wished to cancel my account and gave me a cancellation number on the spot. When I asked if I could get a refund as I had never received the product in the first place she was very apologetic and gave ma a web site address and log in number but said unfortunately she could not refund my 11.95.
I do urge anyone to ring this number as although I did not get my refund I did at least save myself a monthly cancellation from my bank account.
Good Luck !

Yes this is quite the fraud… Cant believe all the charges this company brought to my account. I think they changed the name to earn cash fast with google. They reliezed how much they ripped off people. I'm sure this is another scam at earn cash fast. They should call it let us take your cash fast. There were 5 different companies that take money out of your account with Google Sucess Kit. I had to shut the credit card down to stop it. You could only talk to call centers. Makes me want to never use google again. It sure shames googles name. Thabks! Gary

Hi,
Good to see your site coming up I am the owner of a product with the same name here:

http://www.justmorewebsitetraffic.com/

I think i will refer them to your blog now rather than "this is not my product" answer.

Good work!

http://www.marketinghub.info... these website too leads you to that googlekit thingy…. it has a time limit of purchase of something… hope it helps.

Hi, im from the UK and like almost everyone on here I have fell for this scam. And been charged 2 monthly payments of £21 and £6 for the fraud payment. Any ideas of how I can get a refund. I will stop the payments by using the websites that have been previously mentioned on here before.

Hi

I operate a small business as a florist and I am thinking about getting a small information based site. A lot of my immediate competitors seem to have created websites recently and I feel that in todays competitive world, i require a site so that customers at least know I operate.

I have done searches on Google for ' [url=http://www.nuorderwebs.co.uk/]web design in birmingham[/url] ' and i have had a meeting with a few web companies. The one that seemed to stick out for me was Nu Order Webs, they are a Birmingham based firm and i liked their design and seo skills.

My query is has any person had a website with them and would they recommend them?

Peace

Thank you all for the information on this site. It was most helpful.

I also experience the same thing. I called 888-541-0915 to cancel the Google Success Kit and fight for a refund. Hold your ground. First they say you are cancelled but cant refund because of the terms and agreement. Then they say they will refund the last month only. Fight with them. Threaten criminal action if necessary. Mention the FBI, BBB etc. Take down their name and ID# and date you called.

You will then have to call 1-800-712-7226 for the Fraud Protection and go thru the same process. Then you need to call 1-800-712-7224 for the Identity Security and once again go through the same process. Fraud Protection does not give you as hard of time with the refund as Google Success Kit people did but Identity Security does. Again write down the name and time of whom you spoke to.

I am also going to put in a fraud alert on my credit card and dispute all charges with them letting them know I spoke personally with the company. I will also be putting in a complaint with the BBB and I might even try this Internet Crime Report http://www.ic3.gov/default.aspx and Rip Off Report http://www.ripoffreport.com/

[edited]R*******[/end edit] thing ever…they all should burn in hellll!!!!!

I also fell for it… What an idiot, but after one months complacency and about 110 Australian Dollars, I called my bank. The debit card was cancelled and I have reported it as fraud to the bank and the ACCC. Hopefully they can do something to prevent this scam. By the way I never received anything from them either.
Like some of the others, I signed up agreeing to pay only 1USD, they had nothing in the terms & Conditions about a monthly subscription or this fraud protection business. Hope the AFP can do something about it.
Cheers, and good luck.

I orderd the google sucess kit but I have not recieved anything from them.How is it that a name so trusted,just take peoples money and produce nothing.Its sad when someone is looking to make a change in thier life,just to have your dreams of being financially stable wrecked.How do I get in touch with google?

ca n u give me the number of office where u cancelled ur payement detail.. even i need to do it

Apologies for the length here. My brother got caught by, not one, but two of these wonderful things: "Google Success Kits" and "Government Funded Grants". (Yes, I know: not the brightest of moves. I'm guessing it was very late at night. >_<b) Oddly enough, the charges for both programs were identical: $11.95 per month for their "programs", plus $9.95 and $4.95 for "Identity Security" and "Fraud Protection", respectively. I'm not all that computer-savvy (or business-law-savvy, if it comes to that), but I was mad, and I did some research into both "businesses".

I found complaints for both scams on multiple sites; there seem to be at least two mailing addresses for each company. (I only saved one address for each; most of the addresses were registered to different, legitimate-looking companies, and are probably dummies as far as the scams are concerned.) Interestingly, one of "Google Success Kit" billing addresses showed up as an address for "Wu-Ti USA", also accused of scamming (see link at Rip Off Report: http://www.ripoffreport.com/reports/0/416/RipOff0416766.htm ). Wu-Ti USA tacks on additional monthly $4.95 and $9.95 fees, just like the other two programs, although theirs are for "Insider Secrets to Weight Loss" and a "Comprehensive Weight Loss E-book Package".

I tracked back the IP addresses for the various sites, and they're all hosted on (different) servers in the UK. (Apparently this makes it harder to take any sort of legal action on the sites' owners, if one actually manages to find them.)I'm posting the information I've found on each "business"; I think I've hit a wall, but maybe somebody here will know of something useful to do with the info. (Am putting underscores in the site urls to mess them up; wouldn't advise visiting any of them, but if you need the real names, just take out all underscores.)

GOVTFUNDEDGRANTS
972 SW AIRPORT RD
Traverse City, Michigan
United States
Phone: 231-947-0270
49686-4847
http://www.earn_cash_from_grants.com/
IP 74.53.219.27, assigned to Great Britain (UK)
The Host/IP Address you provided resolves to:
mail27.justthinkmedia.com

GoogleKits
3600 Army Post Road
Des Moines
Iowa
50321
http://google_kits.com/qualify/usafemain.html
IP address 76.12.49.83, assigned to Great Britain (UK)
The Host/IP Address you provided resolves to:
azimediaco.com

Wu-Ti USA
Army Post Road Distribution
3600 Army Post Road
Des Moines, Iowa
50321
http://www.wu_-_yi_source.com
IP address 74.53.219.12
Host/IP address resolves to: mail12.justthinkmedia.com
Insider Secrets to Weight Loss ($4.95)
Comprehensive Weight Loss E-book Package ($9.95)

Thanks to the info on your site, we got my brother's "subscriptions" canceled in the first month (before charges got too out of hand), but he didn't get any sort of refund.

I stupidly got caught out by this scam too. I've been off work for a few weeks ill and bored and guess i've lost some of my worldly wisdom!!

I'm in UK and was charged $39.95 (28.34 GBP). The number next to the entry on my bank statement was 8081207609. I tried calling free phone 0808 120 7609 (toll-free to those across the water) and waited a couple of minutes and got through to what sounded like an American call centre.

I was then asked for my zip code. When I started with a letter the operator was confused and asked where i was and i told him i was in the UK. He then asked for my name. I phoenetically spelt my surname and he deliberately seemed not to understand in order not to find my record. After I shouted at him that Alpha did not mean 'e' and asked him where he was educated he managed to find my record!!

He advised me that my membership was now cancelled and that no further charges would be taken for my account. I then went on the offensive when asking for a refund. I cut off the spiel about terms and conditions and advised that as I had never received the kit or an email that I was entitled to a refund due to a breach of contract on their part. The operator advised that I would receive the money back into my account within 7-10 days and this was as a courtesy

I then asked about any other sums to be withdrawn and he said he couldn't say and I should just check my bank statement…..will be looking every day from now on.

I finished the call by asking how he managed to sleep at night. I'm now waiting in suspense to see if the money actually appears in my account!

Hey folks. You can't take your frustration on the call center techs. They are not the scammers, they are the people the scammers hired to take the calls of angry frustrated victims.
I worked in a call center supporting HP notebooks. I did not work for HP but the customers who called in angry thought I did..and for the record, support techs do not have any authority, they need approval before they can give refunds, in fact, only the supervisors could do that where I worked. Just be greatful you are not stuck on hold for an hour waiting for a supervisor.
It's a tough unrewarding, extremely stessful job and having pissed off people call constantly makes it even harder. Please be patient, they are only doing their jobs and most likely at minimum wage to boot.

I ordered the google success kit too. after reading comment s I phoned them my charges were 52.09 for a kit I did not get and 9.17 for fraud. here is the numbers I phoned google -888-541-0915 fraud 800-712-7226. idendity security -800-712-7224.had no trouble with google or fraud got name of the people and there id. the security people check to see if my name was listed anywhere and it wasn't. Called my credit card company and told them. they can't do anything unless they to put and more charges on my account. I didn,t ask for my money back just wanted to get out of this mess.

Hi ,

I'm another one that you can add to the list of complaints about these scam artists.

My husband, back in December, replied to an ad he found for the Google Success Kit.

They said that they would mail him the information and that he could then decide whether he wanted to buy it. He was told it would cost hm a $1, which was then charged to our debit card. Three months on, he has not received anything in the mail, however, they have taken a total of $95.65 out of the debit card. He was under the impression that he was dealing with a Google company and that no payments would happen until he had received the information and authorised payments.

From many other complaints I've seen online, it appears that there have been quite a few people that have been spun the same story.

I have spent a frustrating day, today, trying to sort this out. He is on unemployement, so the charges were on his unemployment debit card. I contacted the 1800 number for the card and should receive the paperwork for the complaint procedure, in the mail, in the next couple of days. They have also said that they will refuse any more charges from this company.

I got hold of the 1800 number for the Google Success Kit and insisted that they cancel it, have not had much luck, as yet, with getting the two charges for $29.95 refunded.

I called 1800-712-7226 which is the number for the Fraud Protection customer service and was successful in getting one charge of $4.95 back. Had to really push for that and it was only after I pointed out that the State of Nevada would be investigating my complaint, that they finally budged.

The number for the Intenet Identity, 1800-712-7224 goes through tp Credit reort America and the lady I spoke to there, had no idea as to what I was talking about. So as yet, I've had no luck with cancelling that or getting any money back.

I have filed a complaint with the FTC and I am in the proccess of filing complaints with the BBB, the FBI and the NV Attorney General.

The BBB also lists this company's physical address. It is

Google Success Kit
11701 E 53rd Ave
Denver, CO80239

I'm really concerned about the list of complaints that I'm finding, online, about these scammers. They;re coming from people worldwide.

I think something can be done about them, however it will take the effort of making compaints!

I got scammed. I ordered a Google Success Kit and never received it but my bank account was charged by debit card
for $20.00 Plus there were Identity Security and Fraud Protection I was charged $9.95 and $4.95 respectively. Please let me know if there is a way to get this money back from Google. I would think GOOGLE WOULD LIKE TO KEEP THEIR NAME GOOD. Is there a way to recoup these charges? If anyone knows please let me know at this e-mail address: dean-propps@sbcglobal.net I sure think it is awful that Google lets things like this go on in their name.
Respectfully
Dean Propps